VOSS Solutions

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VOSS Solutions (VisionOSS Ltd)
Company typePrivate
Industry
Digital Workplace Management
Founded
Founders
  • Henry Barton
  • Stefan Peters
  • Christopher May
  • Derek Lipscombe
Headquarters
Area served
Worldwide
Key people
  • Michael Frayne, CEO
Products
  • VOSS UC automation management technology
Revenue
  • $18m (2021)
  • $15m (2018)
  • $13m (2015)
  • +38% (2007-10), 63.539% (2010-12) $12.2m (2012)[1]
  • £5.8m (2010)[2]
  • £2.2m (2007)[2]
Number of employees
150[1]
WebsiteVOSS-Solutions.com

VOSS Solutions (or VisionOSS) is a British-founded multinational provider of digital workplace management technology, headquartered in Garland, Texas, that provides automation management software.[2][3]

History[edit]

VOSS Solutions was established in 2003 and headquartered in Richardson, Texas, with additional offices in Reading, Berkshire, United Kingdom and Cape Town, South Africa.[1][2][3] The company was co-founded by Henry Barton, Christopher May, Derek Lipscombe and Stefan Peters in Reading, Berkshire, United Kingdom.[3][4][5] Lipscombe is a director of VOSS Solutions, Barton is the vice-president of strategy and Peters is the vice-president of sales. The company's chief executive officer (CEO) is Michael Frayne.[2][3][6] Frayne usually contributes to Cisco Telephony Tribune, an independent report on the Cisco telephony market published by Telecom Reseller.[7][8][9][10]

VOSS became Cisco System's market partner in 2005 for the service provider managed services market and is the UC management platform in Cisco's Hosted Collaboration Solution (HCS).[11][12][13][14][15]

The company is a past winner of the Total Telecom World Vendor Awards.[16][6][17][5] It is a past finalist of the UBM Tech Best of Enterprise Connect,[18][19] the European Tech Tour UK & Ireland Tech Tour,[20] The Sunday Times Tech Track 100[2][21] and the Clearwater Cloudex 20:20.[22][23]

The company raised funding from investors in 2008 and 2011.[2][24] VOSS Solutions' $12m series B funding round in 2008 was spearheaded by Eden Ventures and XAnge Private Equity.[24] The first phase of the company's $10m series C funding round in 2011 was led by Intel Capital, and included investment from existing investors Eden Ventures and XAnge Private Equity.[24][25][26][27][28] Vodafone Ventures led the second phase of the series C funding round, acquiring an 8% stake.[2][28]

In 2015, VOSS onboarded its 100th service provider customer[29] and expanded its offering to include reporting and analytics products.[30][31]

In 2016, VOSS started supporting both Microsoft and Cisco technology.[32][33]

In 2017, VOSS signed an OEM agreement with LayerX Technologies, addressing the growing market need for insight into and understanding of UC platform performance.[34]

VOSS entered the contact center management market[35][36] in 2019, and the Phone Server market in 2020[37][38]

VOSS was voted Best Service Management vendor by UC Today in 2020.[39]

In 2021, VOSS launched VOSS MaaS – a UC automation management tool in a hosted delivery model.[40][41][42]

In 2021, VOSS Solutions announced its latest round of funding – $15m – from existing investors and shareholders to position the company for ongoing growth and expansion. The growth funding round was led by Verdane, the Northern European specialist growth equity investor, expanding the investment firm's shareholding in the company, with new investment capital from Claret Capital Partners who participated with both equity and debt. Existing investors, Vodafone Ventures and Foncière Georges Mignon NV, also supported the funding round.[43]

At this time, VOSS also acquired LayerX.[44][45][46][47]

Products and services[edit]

VOSS Solutions is a developer of unified communications and collaboration service delivery and management software, with a focus on highly agile service orchestration.[2][48][49] It is a provider of unified communications and collaboration middleware.[50][51] The company is also a developer of SIP Trunking and SIP Application Server solutions.[buzzword][52][53] It has developed a number of unified communications and collaboration tools, including Unified Communications Business Analytics Solution (UC-BAS) and VOSS Migration Services, previously called Unified Communications On-Boarding Toolset (UC-OBT) or User Deployment Service.[50][54][55][56][57][58][59] Its core product is the VOSS-4-UC service delivery platform.[4]

VOSS Migrate[edit]

VOSS Migrate uses a sophisticated and revolutionary methodology to discover, extract, transform, validate, and load large volumes of users, devices and UC services, to enable organizations to rapidly and efficiently carry out UC migration projects. It is designed to work with Cisco Hosted Collaboration Solution (HCS),[57][58] Microsoft, Avaya, Zoom, Pexip and other UC platforms.

VOSS Automate[edit]

VOSS Automate is a real-time automated unified communications and collaboration service delivery platform.[4][48][49] It is a policy based platform that supports centralized creation and management of unified communications services and applications.[48] VOSS works in multi-vendor and hybrid environments, and it supports both private and public cloud.[49][60] It is designed to provide management and provisioning of unified communications and collaboration services for large enterprises and service providers or telecommunication networks.[13][61]

Features of VOSS include web-based administration, central management with devolved admin and self-service, collaboration management across the lifecycle of a UC service, and contact center management. It is a business process layer that seamlessly integrates with third party UC, collaboration and other business tools, overarching the network infrastructure and communications architecture, to provide a single pane of glass view of the entire UC estate.[62]

Affiliations[edit]

The VOSS service delivery platform is deployed in many enterprise and service providers or telecommunication networks, including Inteliquent,[11] Lattelecom,[13] and Qwest.,[63] Aplines Health,[64][65] BCX,[66][67] Flexity,[68][69] Axians,[70] Bucher + Suter,[71][72] Node4[73][74] BT partnered with Cisco and VOSS Solutions to deploy cloud-based unified communications and collaboration services for the 2012 London Olympics.[75]

See also[edit]

References[edit]

  1. ^ a b c "VOSS Solutions". Lead411. Retrieved 6 September 2013.
  2. ^ a b c d e f g h i "2011 Tech Track 100 > Rank: 92 VOSS". Fast Track & The Sunday Times. 2011. Retrieved 6 September 2013.
  3. ^ a b c d "VISIONOSS Inc.: Private Company Information". Bloomberg Businessweek. Archived from the original on 28 September 2013. Retrieved 6 September 2013.
  4. ^ a b c Tim Hills (8 March 2010). Who Makes What: RESTful Service Delivery Platforms (Report). Light Reading. p. 8. Retrieved 6 September 2013.
  5. ^ a b VOSS Solutions wins Best Support System. Total Telecom. 10 May 2011. Retrieved 6 September 2013.
  6. ^ a b Total TeleVision Interview Mike Frayne CEO of VOSS at the World Vendor Awards. Total Telecom. 30 April 2012. Retrieved 6 September 2013.
  7. ^ Christopher May (Fall 2012). "Creating data migration for Cisco HCS" (PDF). Cisco Telephony Tribune. 6 (11). Telecom Reseller: Page 1. Retrieved 6 September 2013.
  8. ^ Mike Frayne (Summer 2012). "Integrating UC With Business Analytics" (PDF). Cisco Telephony Tribune. 6 (10). Telecom Reseller: 16. Retrieved 6 September 2013.
  9. ^ Christopher May (Winter 2011–2012). "Cloud needs a new service delivery model" (PDF). Cisco Telephony Tribune. 6 (8). Telecom Reseller: Page 1. Retrieved 6 September 2013.
  10. ^ Christopher May (2011). "Integrating UC&C in the large enterprise" (PDF). Cisco Telephony Tribune. 6 (6). Telecom Reseller: 10. Retrieved 7 December 2017.
  11. ^ a b "Inteliquent Subject of VOSS Case Study". Jaymie Scotto & Associates. 12 June 2012. Retrieved 6 September 2013.
  12. ^ Brian Riggs (28 July 2013). "Cloud-based UC's Double Lag". No Jitter. Retrieved 6 September 2013.
  13. ^ a b c James Barton (12 May 2011). "Cloud-based unified services coming to Latvia". Developing Telecoms. Retrieved 6 September 2013.
  14. ^ "Cisco Unified Communications Manager 9.0 Data Sheet". Cisco Systems. Retrieved 6 September 2013.
  15. ^ "Cisco Hosted Collaboration Solution".
  16. ^ "Rewarding the architects of the communications industry > The Winners!". Terrapinn. 2012. Retrieved 6 September 2013.
  17. ^ "World Vendor Awards 2011: The Winners!". Terrapinn. 2011. Retrieved 6 September 2013.
  18. ^ "Past Winners / Finalists". Enterprise Connect. 2012. Retrieved 6 September 2013.
  19. ^ Eric Krapf (23 February 2012). "Best of Enterprise Connect Finalists Announced". No Jitter. Retrieved 6 September 2013.
  20. ^ "Presenting Companies". European Tech Tour. 2010. Retrieved 6 September 2013.
  21. ^ "2011 Tech Track 100 league table". Fast Track & The Sunday Times. 2011. Retrieved 6 September 2013.
  22. ^ Jane McCallion (22 July 2013). "UK's top cloud businesses named by Clearwater". Cloud Pro. Retrieved 6 September 2013.
  23. ^ Cloudex 20:20 (PDF) (Report). Clearwater Corporate Finance. Summer 2013. pp. 1 & 7. Retrieved 4 September 2013.
  24. ^ a b c Brendan Scott (16 February 2011). "Intel Capital leads Voss Solutions series C". Real Deals. Retrieved 6 September 2013.
  25. ^ Dean Wilson (15 February 2011). "Intel invests in open source, location mapping for future mobile devices". The Inquirer. Archived from the original on 18 February 2011. Retrieved 6 September 2013.{{cite news}}: CS1 maint: unfit URL (link)
  26. ^ Dylan Love (14 February 2011). "Intel Just Showered These Six Startups With $26 Million in Cash". Business Insider. Retrieved 6 September 2013.
  27. ^ Rik Myslewski (14 February 2011). "Intel samples 'Medfield' next-gen phone chip". The Register. Retrieved 6 September 2013.
  28. ^ a b "VOSS secures new funding from Vodafone Ventures and launches User Deployment Service". VanillaPlus. 18 January 2012. Retrieved 6 September 2013.
  29. ^ "VOSS celebrates 100th cloud CSP customer". 12 May 2015.
  30. ^ "VOSS announces new reporting and analytics capabilities". 2 December 2015.
  31. ^ "VOSS Extends Analytics Scope to Support CUCDM 8 and VOSS-4-UC, with Significant Feature Enhancements". 27 September 2016.
  32. ^ "VOSS Business Communications Operations Management Platform Increases Scope to Incorporate Microsoft". March 2016.
  33. ^ "VOSS enables unified Cisco-Microsoft UC management". 3 March 2016.
  34. ^ "VOSS and LayerX combine fulfillment and assurance expertise for enhanced UC customer management". 6 December 2016.
  35. ^ "VOSS Announces VOSS-4-UC Contact Center at Enterprise Connect 2018". 12 March 2018.
  36. ^ "VOSS announces VOSS-4-UC contact centre at Enterprise Connect 2018". 13 March 2018.
  37. ^ https://www.bcstrategies.com/content/voss-phone-server-extend-lifetime-and-maximize-investment-telephony-assets and https://blog.tmcnet.com/blog/rich-tehrani/unified-communications/voss-phone-server-extends-the-life-of-telephony-assets.html#
  38. ^ "VOSS Solutions Announces VOSS Phone Server".
  39. ^ "VOSS Voted Best Service Management Provider".
  40. ^ "VOSS Announces Management as-a-Service Solution". 16 April 2021.
  41. ^ "VOSS MaaS released to support CSPS and enterprises". 22 April 2021.
  42. ^ "VOSS Announces General Availability of Management as a Service Offering – VOSS MaaS".
  43. ^ "VOSS Solutions Acquires LayerX Technologies". 20 September 2021.
  44. ^ "Telecompaper".
  45. ^ "VOSS Solutions Acquires LayerX Technologies".
  46. ^ "VOSS Solutions Acquires LayerX Technologies". 20 September 2021.
  47. ^ "VOSS Solutions Acquires Data Analytics Firm". 20 September 2021.
  48. ^ a b c Zeus Kerravala (26 March 2010). "Standards and Interoperability and Open, Oh My!". No Jitter. Retrieved 6 September 2013.
  49. ^ a b c Gary Audin (18 April 2012). "Automating UC Service Fulfillment in the Enterprise". Webtorial.
  50. ^ a b Zeus Kerravala (15 June 2012). "VOSS and ISI measure UC value at Cisco Live". Network World. Retrieved 6 September 2013.
  51. ^ Zeus Kerravala (18 March 2013). "Unified Communications needs specialty middleware more than ever". Network World. Retrieved 6 September 2013.
  52. ^ Tim Hills (14 May 2010). Who Makes What: Evolving SIP Application Servers (Report). Light Reading. p. 3. Retrieved 6 September 2013.
  53. ^ Denise Culver (July 2012). "OTT and Cloud Give a Boost to SIP Trunking". Heavy Reading IP Services Insider. 8 (4). Heavy Reading. Retrieved 6 September 2013.
  54. ^ Gary Audin (5 March 2012). "Business Analytics Comes to UC". No Jitter. Retrieved 6 September 2013.
  55. ^ Rajani Baburajan (5 June 2012). "ISI Telemanagement Solutions Showcases Deployment and Management Solutions at Cisco Live 2012". TMCnet. Retrieved 6 September 2013.
  56. ^ Paul Robinson (7 June 2012). "VOSS and ISI are About to Showcase Their Collaboration, a UC Business Analytics Solution". UCStrategies.com. Retrieved 6 September 2013.
  57. ^ a b Rajani Baburajan (10 July 2013). "VOSS Unified Communications OBT Tools and Services Now Available". TMCnet. Retrieved 6 September 2013.
  58. ^ a b Zeus Kerravala (15 July 2013). "VOSS simplifies the UC on-boarding process". Network World. Retrieved 6 September 2013.
  59. ^ "User Deployment Service". Cisco Systems. Retrieved 6 September 2013.
  60. ^ "VOSS Solutions". Cisco Systems. Retrieved 6 September 2013.
  61. ^ Gina Narcisi (29 August 2012). "Hosted vs. multi-tenant UCaaS: What are enterprises receiving?". SearchUnifiedCommunications. Retrieved 6 September 2013.
  62. ^ "VOSS: Easy as 1,2,3..." Cisco Systems. Retrieved 6 September 2013.
  63. ^ Qwest iQ Hosted Unified Communication Services (HUCS) (PDF) (Report). Qwest. pp. 1–3. Retrieved 6 September 2013.
  64. ^ "Alpine Health Technologies Selects VOSS for UC & Collaboration Operations and Performance Management". 4 May 2021.
  65. ^ "Alpine Health Technologies Selects VOSS for UC & Collaboration Operations and Performance Management". 4 May 2021.
  66. ^ "BCX Bolsters its Managed Unified Communications Capability to Achieve Highly Agile Collaboration".
  67. ^ "BCX Bolsters its Managed Unified Communications Capability to Achieve Highly Agile Collaboration". 3 September 2020.
  68. ^ "FlexITy Transitions from CUCDM to VOSS-4-UC to Unlock UC Management Benefits". 12 June 2019.
  69. ^ "FlexITy Transitions from CUCDM to VOSS-4-UC".
  70. ^ "Telecompaper".
  71. ^ "Bucher + Suter Transitions from CUCDM to VOSS-4-UC to Optimize its Dynamic and Agile Cloud Communications Platform". 2 October 2018.
  72. ^ "Bucher + Suter Transitions from CUCDM to VOSS-4-UC to Optimize its Dynamic and Agile Cloud Communications Platform". 2 October 2018.
  73. ^ "Node4 Goes Live with First Customers on VOSS-4-UC". 26 July 2018.
  74. ^ "Telecompaper".
  75. ^ Zeus Kerravala (26 July 2012). "How BT, Cisco, and VOSS plan to upkeep UC&C at the London Olympics". Network World. Retrieved 6 September 2013.
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