ChatBot

ChatBot is a software platform for creating chatbots for business use released in August 2017.

History
ChatBot (BotEngine) has its origins in a research project created by the company Text (formerly LiveChat Software), which won with this project at hackathon in 2016. In August 2017, LiveChat launched a beta version of the BotEngine chatbots build platform.

In September 2017, LiveChat integrated with BotEngine. ChatBot in its current form was launched on February 21, 2018. In March 2018, BotEngine was released from beta version. Later that year the product has been rebranded to ChatBot, following the purchase of the chatbot.com domain. In October 2019, ChatBot added a feature to collect customized data about visitors who interacted with bots on websites or Facebook. In May 2020, ChatBot in partnership with Infermedica launched COVID-19 Risk Assessment ChatBot.

In March 2021, ChatBot launched a new version of Visual Builder.

Overview
ChatBot is a platform for building automatic chatbots using artificial intelligence.

ChatBot constructs bots using integration with a range of tools including Facebook Messenger, LiveChat, Skype, KiK, Slack, Twitter and YouTube.

In 2020, the number of ChatBot clients reached 1,000, including  UEFA, Unilever, HTC, Kayak, Danone, Moody's, GM. ChatBot supports multiple non-profit organizations, including: European Mentoring and Coaching Council, Musculoskeletal Australia, Operation Kindness and Tinnitus UK. It is mainly used for connecting and engaging with communities, and fundraising.