Civica

Civica Group Limited is an international software business group. It is a privately owned group of companies headquartered in London, UK and with regional head offices in Australia, Singapore and North America.

History
Civica was set up through a management buy-out from the Sanderson Group in 1999, backed by venture capitalist group Alchemy Partners and led by Simon Downing who became chief executive. The Civica Group was officially formed from the Sanderson Group in 2002. The group was subsequently listed on the Alternative Investment Market of the London Stock Exchange in 2004. It was delisted in 2008 when it was acquired by 3i for £190 million.

In September 2009 Civica acquired in4tek, a community health and social care record software specialist based in Altrincham.

In April 2011 Civica UK, a wholly owned subsidiary of Civica Group, acquired specialized document and records management services provider Cave Tab.

In May 2011 it acquired PSCAL, a financial management software and services provider for the NHS.

In June 2012, Civica acquired Gateway Computing Ltd, publisher of WinDIP Enterprise, a document and records management software suite.

In 2013 Civica acquired Corero Business Systems, an educational software provider.

In 2014 Civica acquired both Coldharbour Systems, a software provider, and Healthcare and Keystone Asset Management, an asset management specialist for the Housing market. Also, in 2014 Civica acquired Asidua, a local government contact management and application specialist and telecoms specialist.

In 2016 Civica acquired Norwel Legal and IPL Information Processing Limited.

In 2016 Civica also acquired government digital specialist SFW LTD. through which Civica converted SFW India Pvt LTD. to Civica offshore resourcing center in Vadodara, India.

In December 2016 Civica acquired Abritas, a social housing software developer and service provider based in Reading, Berkshire

Civica was sold to Partners Group in July 2017 for £1.06 billion. At that point it had about 3,700 staff.

In 2017 Civica was awarded the Civic Compliance contract for the State Government of Victoria, Australia for both Enforcement and Customer Service.

In 2018 Electoral Reform Services was sold out to Civica, becoming Civica Election Services.

In November 2023, Partners Group sold Civica to alternative asset manager Blackstone Inc. for approximately $2.5 billion. The takeover was completed in May 2024.

Operations
Civica offers services across the following markets:


 * Local Government
 * Social housing
 * Parking enforcement & public protection
 * Libraries and education
 * Mobile fleet and asset management
 * Public protection
 * Pension administration
 * Health and Social Care
 * Legal

Local government
Civica provides systems and outsourcing services to local authorities, police forces and their partners in the UK, Europe and Australia. Services offered include electronic document management (EDM) systems, parking infrastructure, IT infrastructure, and E-payments systems.

Its systems manage local revenues and secure electronic transactions for local authorities including Manchester City Council, Sunderland City Council, Hammersmith and Fulham, Enfield and Haringey.

Social housing
Civica supplies housing management and data systems to housing development agencies with a focus on automating business processes.

Enforcement
Civica supplies Automatic Number Plate Recognition (ANPR) to UK police forces as well as retail centres, hospitals and other commercial premises. The group also provides anti-social behaviour reporting systems for local authorities.

Education and libraries
Civica provides software and IT services to education and learning services, including shared learning environments, library management services, and software licensing frameworks. The group also provides IT services including virtual learning environments (VLE) for schools in Sheffield and Luton under the Building Schools for the Future (BSF) program.

Civica supplies libraries with automated stock ordering, lending and tracking systems including remote access to library catalogues. Civica manages the library systems for the Government of Singapore's Future Schools initiative.

Mobile fleet and asset management
Civica supplies asset and fleet management services to local government, enterprises and emergency services.