Draft:AIOPSGROUP

AIOPSGROUP, founded in 2019 , has established itself as an independent digital specialist at the confluence of web accessibility , eCommerce, data, and technology. The company's mission is to merge the digital with the "brick-and-mortar" retail world, enhancing retail observability. By empowering its customers to transform their businesses, AIOPSGROUP aims to improve customer experience, data strategies, and the efficiency of retail operations. The company boasts a team of over 150 professionals and has completed more than 250 eCommerce implementations, supporting over $9 billion in online revenue and achieving a 60% year-on-year growth. With a presence in cities such as Phoenix, Amsterdam, Padua, Sofia, Belgrade, and Pune, AIOPSGROUP has a truly global reach​ (AIOPSGROUP)​.

The founders, CEO Don Santrac and CTO Slavy Slavov, bring a wealth of experience to AIOPSGROUP. Santrac's career in digital services and e-commerce solutions began with Acquity Group (Accenture Interactive) in Chicago, while Slavov specializes in designing complex e-commerce platform architectures. Their leadership has positioned AIOPSGROUP for significant growth and innovation in the e-commerce industry​​.

In a strategic move to expand its digital solutions and consulting services, AIOPSGROUP joined valantic in 2023. This partnership aims to focus on global retailers, offering a comprehensive range of services from e-commerce strategy consulting to the development and implementation of complex e-commerce systems, including platform migrations and 24/7 support. AIOPSGROUP's expertise spans several platforms, including Salesforce Commerce, Adobe Commerce, Scayle, commercetools, and Optimizely. Additionally, the company has developed a monitoring solution that tracks over 200 key performance indicators in real-time, enhancing operational efficiency and cybersecurity for its clients​ (AIOPSGROUP)​.

Valantic, with which AIOPSGROUP has merged, is recognized for its expertise in digital transformation, boasting a large client base that includes major international companies. This merger enhances valantic's Salesforce consulting and solution expertise, integrating AIOPSGROUP's proficiency in Salesforce Commerce into valantic's existing Salesforce cloud portfolio. This combination aims to create a leading customer experience (CX) service provider in Europe, leveraging the talents of both organizations to offer comprehensive, end-to-end Salesforce solutions to their clients​​.

In 2023 as a strategic initiative AIOPSGROUP has expanded it's activities to focus a lot more on web accessibility, considering the upcoming European Accessibility Act