Draft:AllClear Travel Insurance

AllClear (officially known as AllClear Travel Insurance) is a British Travel Insurance company. They specialise in providing cover for older travellers and those with medical conditions. It is based in the United Kingdom and also has operations in Australia.

AllClear Travel Insurance is arranged by IES Limited, which is registered in Gibraltar, IES Limited is licensed and regulated by the Gibraltar Financial Services Commission and trades into the UK on a freedom of services basis.

As of March 2024, they have a 4.8 rating on Trustpilot with over 120,000 reviews. .

History
AllClear was launched in Brentwood, Essex, in 2000, where it stayed until relocating to Romford in 2009. It was the first provider of specialist medical travel insurance cover in the UK.

In 2010, AllClear re-launched its website to offer the first Medical Travel Insurance comparison site.

AllClear entered a relationship with MAPFRE ASISTENCIA to underwrite its policies in December 2011.

Since 2011, The British Insurance Brokers Association(BIBA) has appointed AllClear to provide members with a specialist Medical Travel Insurance product.

Between 2014 and 2015, AllClear launched services in Australia.

In September 2021, AllClear entered a new underwriter relationship with Zurich PLC and acquired InsureandGo , following MAPFRE ASISTENCIA’s withdrawal from the UK Travel Insurance market.

In January 2022 AllClear announced further expansion with the opening of a new office in Cardiff, Wales.

Throughout 2023 on into 2024, AllClear conducted several studies via PR firms, including one into safe tap water ,another into the most popular landmarks around the world , the most luxurious airports in the world   , and the most popular cruise destinations.

Partnerships
AllClear works closely with a number of key partners, to provide Travel Insurance to their members, including AgeCo, who raise funds for the charity, Age UK. Other partners include The Telegraph, Diabetes UK and Stroke Association.

ESG commitment
AllClear has a long running commitment to improving its Environmental, Social responsibility and Governance responsibilities.

2024
AllClear Gold Plus Travel Insurance was awarded Which? Best Buy status.

2023
Insurance Times Awards, Customer Champion of the Year, Winner.

UK Broker Awards, Personal Lines Broker of the Year, Winner

Broker Innovation Awards, Personal Lines Broker of the Year, Digital Intermediary & Outstanding Service to the Customer, Winner x3.

2022
UK Broker Awards, Personal Lines Broker of the Year - Winner.

Insurance Times Awards, Personal Lines Broker of the Year, Bronze

2021
British Insurance Awards, Customer Care & Brand Management, Winner x2.

2020
Insurance Times Awards, Customer Champion of the Year, Bronze.

2019
European Contact Centre and Customer Service Awards. Most Effective Learning and Development Initiative & Best Voice of the Employee Programme, Winner x2.

British Insurance Awards, Personal Lines Broker of the Year, Winner.

Insurance Times, Customer Champion of the Year, Bronze.

UK Customer Experience Awards, Customers at the Heart of Everything, Silver.

Broker Innovation Awards, Personal Lines Broker of the Year, Winner.

UK Broker Awards, Personal Lines Broker of the Year, Winner.

2018
Best Companies to Work For Accreditation.

Drum Search Awards, Best SEO Campaign of the Year, Winner.

Insurance Times Awards, Personal Lines Broker of the Year, Winner.