Draft:Auscura

Auscura is a privately-owned healthcare technology company headquartered in Burr Ridge, Illinois, and known for applying intelligent automation to value-based health care and engaging patients after any type of encounter to uncover and resolve wellbeing and service concerns.

Auscura's expertise is in data management, secure communication, workflow automation, and user experience. The company uses the QUEST framework to define the components of value-based health care.

History
Auscura was founded in 2012 by Tom Scaletta, MD MAAEM, an emergency physician affiliated with NorthShore University HealthSystem. The initial version served as a means of automating post-discharge well-being checks for emergency department patients. Since its inception, the company has expanded services to other healthcare settings.

In 2015, Auscura partnered with the Taylor Corporation. In 2018, Auscura acquired ConciergeStat, an emergency department case management company. In 2020, Auscura performed Covid screening in 20 countries for the CME Group.

Through their smart technology platform, Auscura provides issues screening, complaint management, case management, virtual inpatient rounding, provider benchmarking, procedure coordination, and patient gratitude sharing. Auscura’s patient engagement program was shown to decrease the variability seen in CAHPS surveys sent by Press Ganey.

Auscura provides services for emergency departments, urgent care centers, primary care, home health, concierge medicine, and outpatient surgery.