Draft:Canary Technologies

Canary Technologies is a company that produces software for the hotel industry.

History
Canary Technologies was co-founded in 2017 by SJ Sawhney and Harman Singh Narula, who serves as CEO of the company. Canary Technologies raised $15 million and then another $30 million in venture capital in 2022. In 2024, Canary raised a $50 million Series C funding round led by Insight Partners.

Software
Their guest management system includes mobile check in and checkout, digital authorizations, upsells, and guest messaging with AI replies from the Canary AI system it developed in 2023. Since 2023 the system also allows guests to tip the hotel staff digitally, which has been used by franchises including Marriott International, IHG Hotels & Resorts, and Real Hospitality Group. A study done by Canary on hotel guests covered by CNBC showed that while 79% of hotel guests agree with tipping, complications with the use of cash caused only 30% to do so.

In 2023 Canary worked with Wyndham Hotels & Resorts to implement their new guest management system. That year Canary was named #3 on Fast Company's list of the 50 Most Innovative Companies. In 2023 Canary also partnered with Conferma Pay, a payment management company used in part to replace other forms of payment information transferral such as fax.

20,000 hoteliers have used the software, including Preferred Hotels & Resorts, Germain Hotels, Curator Hotel & Resort Collection, Drury Hotels, Four Seasons Hotels and Resorts, Best Western, Rosewood Hotels, and Radisson Hotels.