Draft:Connex One

Connex One is a SaaS company headquartered in Manchester, United Kingdom. The company's primary product is its customer engagement platform.

Overview
Connex One was founded by brothers Nick and Richard Mealey in 2013. The company has offices in the US, UK, Spain, Australia, South Africa, Kenya and Nigeria.

The company's main product is its customer engagement platform called Connex One which includes features such as Omnichannel, workflows, VoIP, Live Chat, Workforce Optimisation (WFO) and a built in AI assistant and launch of Athena LLMWorkforce Optimisation (WFO) and a built in AI assistant. . The platform can be integrated with Salesforce, HubSpot, Zendesk, Slack, Microsoft Teams and other systems.

In 2016, the company secured an undisclosed amount of investment from from Latium Enterprises.

In autumn 2021, Connex One moved its headquarters to Bauhaus in the Spinningfields district of Manchester. Connex One currently occupies a 17,800 sq ft space across three floors of the nine-storey Bauhaus building.

In 2022, Connex One secured £93 Million ($103 Million) in a Series C investment round from private equity firm GP Bullhound. The deal signified an backing in the AI arm of Connex One's platform as well as aiding in the international expansion with subsequent offices opening in Miami, Florida and Melbourne, Australia. Connex One's rapid growth rate following the Series C investment was recognised at the 2022 Northern Tech Awards, in which the company had jumped 7 places from the previous year, to rank at #6 Fastest Growing Technology company North of London.

Industry recognition

 * Young Entrepreneur of the Year Winner, The Northern Tech Awards, 2018
 * #49, Fastest Growing Tech Companies, The Northern Tech Awards, 2020
 * Judges’ Innovation Award Winner, The Northern Tech Awards, 2021
 * #13, Fastest Growing Tech Companies, The Northern Tech Awards, 2021
 * Best Use of Artificial Intelligence in the Cloud Finalist, Computing Cloud Excellence Awards, 2021
 * #6 Fastest Growing Tech Companies, The Northern Tech Awards, 2022
 * Top 50 Businesses Tipped for $1Billion valuation, 2022
 * SaaS Company of the Year, Prolific North, 2022
 * Tech Entrepreneur of the Year Winner, Prolific North, 2022
 * Highly Commended "Best Use of the Customer Voice", Engage B2B Awards
 * Tipped for 'Next European Tech Unicorn' Status, Viva Technology 2023
 * #13, Fastest Growing Tech Companies, The Northern Tech Awards, 2023
 * Tipped for Unicorn Status, Tracxn 2023
 * Tipped for Unicorn Status, Tracxn 2023
 * Best Rebrand / Relaunch Campaign, Engage B2B Awards, 2023
 * Best Client Support Team, Prolific North Tech Awards, 2023