Draft:Salvage Data

SALVAGEDATA Recovery is a data recovery firm that holds certifications from both the General Services Administration (GSA) and the Service Organization Control (SOC) - SAS70. The company provides services and software tools aimed at data recovery, assisting a range of clients including individuals, businesses, and government agencies. Their expertise covers a variety of data storage media, notably hard disk drives (HDDs) and solid-state drives (SSDs). SALVAGEDATA Recovery is also known for addressing diverse electronic data loss situations. As a part of its accreditation process, the company is subject to annual quality control reviews in accordance with the ISO 9001:2008 standards, ensuring a consistent level of service quality and reliability in its operations.

History
SalvageData was established in 2003, with its headquarters located in Cleveland, Ohio. Over the subsequent two decades, the company expanded significantly, establishing over 100 receiving and review centers across North America, including Canada. This expansion highlights the company's growth and increasing demand for its services in the data recovery sector.

In 2022, SALVAGEDATA released its app in Google Play and Apple’s App Store that is used to track the progress of the user’s data recovery case.

Security Certifications and Practices
SalvageData Recovery, a data recovery firm, has integrated a comprehensive set of security certifications and practices to ensure the protection and confidentiality of the data they handle. Key elements of their security framework include:


 * FIPS 140 Standards Compliance: Aligning with the Federal Information Processing Standards (FIPS) 140-2 and FIPS 140-3, SALVAGEDATA adheres to the U.S. government standards for IT product encryption and security. These standards are pivotal for safeguarding sensitive data, even in scenarios involving damaged or stolen drives. FIPS 140-2 and FIPS 140-3 detail the encryption requirements and security levels for these products.


 * HIPAA Compliance: SALVAGEDATA ensures compliance with the Health Insurance Portability and Accountability Act (HIPAA), particularly relevant for business associates in healthcare. This demonstrates their commitment to upholding the stringent privacy rules under HIPAA regulations.


 * ISO-9001:2015 Certification: The firm has achieved ISO 9001:2015 certification, indicating a thorough evaluation and adherence to quality and security standards set by recognized certification bodies. The ISO 9001:2015 is a standard that specifies requirements for quality management systems.


 * SOC SSAE16 Security Certification: SALVAGEDATA has pioneered in its industry by undergoing annual SOC 2 Type III audits, highlighting its dedication to advanced data security protocols. SOC 2 is a framework for managing data security.


 * GSA Government Contractor: As a GSA recovery partner for the U.S. Government, the company meets rigorous government standards in data recovery, underscoring its reliability and compliance with federal requirements. The General Services Administration (GSA) is a government agency that manages federal procurement.


 * ISO-5 Certified Cleanrooms: The firm's cleanrooms meet or exceed ISO 5 Class 100 standards, vital for ensuring secure data recovery from physically compromised storage devices. This indicates their adherence to cleanroom standards necessary for sensitive data recovery.


 * BBB Accreditation: Holding an accreditation and an A+ rating from the Better Business Bureau (BBB) demonstrates the company's commitment to customer satisfaction and trust in business practices. The Better Business Bureau is an organization focused on marketplace trust.

Operations
SALVAGEDATA operates in compliance with the quality control standards of the International Organization for Standardization (ISO), and also has SOC Type 3 security certification. The company 's services are recognized, approved and recommended by numerous hardware manufacturers, including Western Digital and Hewlett-Packard. SALVAGEDATA is also listed in Microsoft’s Appsource as a trusted partner.

SALVAGEDATA the privacy and security protocols that SALVAGEDATA offers include HIPAA compliance, and annual, company-wide SOC 2 Type III audits. The company is also a registered GSA Government Contractor.

The company has been recognized as one of the best data recovery service providers in listings such as Chamber of Commerce and 99firms.