Draft:UserTesting

UserTesting is a technology company, based in San Francisco, California, that provides a user research platform.

History
UserTesting was founded in 2007. The company initially gathered usability feedback about websites, paying users to complete online tasks while recording their on-screen actions and voice. They would use this information to rate the usability of the website. Users were also gauged on how helpful their feedback was towards future product development.

In 2019 the company acquired TruthLab, and in March of 2022, UserTesting acquired Norway-based Teston. Also in 2020, UserTesting was named one of the 500 fastest growing companies in the United States by the Financial Times.

The company’s IPO went public on November 17, 2021. In 2022 the company sold to a private equity firm for $1.3 billion. In 2023 the company launched a set of generative AI features within its core platform.

Testers
The UserTesting network of testers complete approximately 1.5 million sessions annually. As a result of the merger with UserZoom, the company also has registered users to test via UserZoom.

Funding
By 2012 the company had attracted $3 million in funding. In 2015 it received a funding round of $45.5 million. In 2020 the company added another $100 million in funding. It has also received government funding from institutions, such as Scottish Enterprise.