Frédéric Jousset

Frédéric Jousset (born 3 May 1970) is a French entrepreneur and philanthropist. He co-founded Webhelp in 2000 and sold it to Concentrix in 2023 on a $4.8 billion valuation. Patron of the arts, he created the foundation Art Explora and its investing arm ArtNova in 2019.

Early life
Jousset is the son of Marie-Laure Jousset, Chief Curator at Beaubourg, and Hubert Jousset, President of the GEFIP and the École normale de musique. Jousset graduated from HEC in 1992.

Career
Jousset began his career in 1994 for Kérastase, a division of L'Oréal. In 1998, he founded his first company, Clientis SA, a software publisher for beauty salons. He then joined the American strategy consulting firm Bain & Company where he worked as a strategy consultant. In June 2000, he co-founded Webhelp SA with Olivier Duha, initially offering IT support services and later expanding into operating call centers and outsourcing business services.

In 2014, Jousset obtained a 50-year concession for the Relais de Chambord hotel located in front of the Château de Chambord. He called upon the architect Jean-Michel Wilmotte for the complete renovation. The hotel reopened in March 2018 with 55 rooms, suites, and a gourmet restaurant. Frédéric Jousset bought Beaux Arts Magazine in 2016 and Le Quotidien de l'art in 2017. In 2018, the Minister of Culture Françoise Nyssen entrusted him with the steering of the working group linked to the culture pass for young people.

In 2020, he stepped down from his executive position at Webhelp, but remained vice-president of the board. In 2023, he sold Webhelp to Concentrix in a deal that valued his company at $4.8 billion. In 2024, his holding Compagnie Financière Jousset took over the waterproofing manufacturer Smac.

Art patronage
Jousset was a member of the Acquisitions Commission of the Musée du Louvre from 2007 to 2014. Webhelp contributed to the acquisition of "La Fuite en Egypte" by Nicolas Poussin. As a result of these different forms of support, he became a member of the Louvre's patronage council and was awarded the distinction of grand patron of the museum. From 2016 to 2023, he was administrator of the Musée du Louvre by decree of the Minister of Culture.

On 2019, Jousset launched the foundation Art Explora with the goal to open up the world of art to a wider audience. He also launched ArtNova, a 100-million euros fund to invest in the cultural ecosystem, with a special interest in art tech. ArtNova's profits finance the projects and programs of the Art Explora foundation. The Art Explora & Académie des Beaux-Arts European Prize was launched in 2020 to support innovative cultural programs (150,000 euros awarded annually). In the UK, the foundation financed a 10-week mobile museum program with the Tate. In 2023, the foundation inaugurated the Y Hangar, the earliest surviving airship hangar in the world that was transformed into a contemporary art center.

In 2021, Jousset announced the construction of a super-large catamaran, the first museum-boat to sail the oceans. A small model of the ship was on exhibit in the France Pavilion during the Expo 2020 in Dubai. The ship was moored in March 2024 in Venice.

Other roles

 * 2011-2014: Chairman of the board of directors of the École nationale supérieure des beaux-arts
 * 2018-2022: Chairman HEC Alumni
 * 2019-2023: Chairman of the École Nationale Supérieure des Arts Décoratifs
 * Member of Croissance Plus, the Founders Forum, and the association Le Siècle

Distinctions
In 2012, Jousset was awarded the Mercury of Honour for Business Creation at HEC and, along with Olivier Duha, he was elected Manager of the Year in 2013 by Nouvel Économiste/Financial Times.
 * Commander of the Ordre des Arts et des Lettres (July 2014 - France)
 * Knight of the National Order of Merit (France) (June 2010 - France)
 * Knight of the Ordre des Arts et des Lettres (14 July 2008 - France)
 * Commander of the Ordre des Arts et des Lettres (14 July 2014 - France)
 * Commander of the Order of Order of Ouissam Alaouite of the kingdom of Morocco (2008 - France)
 * Medal of Grand Donor by Ministry of Culture and communication (2007 - France)
 * Knight of the Legion of Honour (1 January 2019)