Great Southern Bank

Great Southern Bank (formerly Credit Union Australia or CUA) is one of Australia's largest customer-owned banks with corporate offices in Brisbane, Sydney, and Melbourne. It provided banking services to more than 400,000 Australians in 2023.

Overview
Great Southern Bank is a mutual bank with origins dating back to 1946. It has branches located around Australia, predominantly on the east coast. Great Southern Bank has an Australian-based contact centre in Melbourne. It is part of the Customer-owned Banking Association (COBA), the industry association for mutual banks, credit unions, and building societies, adhering to the association's Customer-owned Banking Code of Practice. It is also a member of the Business Council of Cooperatives & Mutuals (BCCM).

The bank changed its name from CUA to Great Southern Bank in June 2021.

History
The earliest precursor to Great Southern Bank was officially founded in 1946. It was created through the amalgamation of several small Queensland-based credit unions in the 1940s and had around 180 members in total. Since then, through the joining of more than 171 credit unions, it has become the biggest customer-owned bank in Australia.

Partnerships

 * Principal partner – Brisbane Heat BBL and WBBL cricket teams
 * Co-Major Partner - Carlton Football Club's AFL and AFLW teams
 * Community Partner - Mission Australia

Recent recognition/awards

 * Forbes – Worlds Best Banks 2022
 * Canstar – Customer-Owned Institution of the Year winner 2022
 * Canstar – Savings 2022