Home Instead Senior Care UK

Home Instead UK is a franchise network, specialising in relationship-led domiciliary care for the elderly and in support of aging in place.

Its establishment began with the Home Instead Senior Care, in Nebraska, founded in 1994. Which in August 2021, was acquired by Honor Technology based in San Francisco. It has 255 franchised offices across the UK, employing more than 13,000 people.

Martin Jones, based in Stretton, Warrington is the CEO. He is also involved with Business in the Community He sees the company as a major provider of community-based care in line with the strategy outlined in the NHS Long Term Plan.

In August 2020 the firm launched a three-year research partnership with the University of York’s Social Policy Research Unit.

Performance
In 2020 the organisation had 64 Care Quality Commission ‘outstanding’ ratings across England. In 2019, it was congratulated by the chief inspector of Adult Social Care. They won the Queen's Award for Enterprise: Innovation (2016). At that time they had 56 offices and in 2019 they had 195, with about 10,500 clients and about 9,500 caregivers. Jones was appointed to the board of trustees at The Silver Line in March 2019. Staff are matched with clients that share their interests, and all home visits are at least an hour.

It was awarded the Princess Royal Training Award in 2016 and 2019.

In December 2020 it was named the UK's number one franchise business in the Elite Franchise Top 100 league table.

Operations
The national office of Home Instead Senior Care UK is based in Warrington. There are 255 franchise offices UK wide.