ISO/TC 176

ISO/TC 176 is Technical Committee 176 of the International Organization for Standardization (ISO), responsible for Quality management and quality assurance - the ISO 9000 family of standards.

Overview
The scope of the committee is ‘Standardization in the field of quality management (generic quality management systems and supporting technologies), as well as quality management standardization in specific sectors at the request of the affected sector and the ISO Technical Management Board’.

Membership is open to any national body, in much the same way as membership in either of the two parent organizations. A member can be either participating (P) or observing (O) and the difference is mainly the ability to vote on proposed standards and other products. Other organizations participate as Liaison Members, some internal to ISO and IEC and some external. There is no requirement for any member body to maintain either (or any) status on all of the sub-committees. Sub-committees, working groups, task groups and other bodies can be created to deal with new situations or disbanded if the area of work is no longer relevant.

Secretariat: Standards Council of Canada (SCC)

ISO committees in liaison: ISO/IEC JTC 1/SC 7, ISO/IEC JTC 1/SC 36, ISO/IEC JTC 1/SC 40,ISO/TC 22, ISO/TC 34/SC 17, ISO/TC 37, ISO/TC 46/SC 11, ISO/TC 69, ISO/TC 85, ISO/TC 207, ISO/TC 210, ISO/TC 212, ISO/TC 213, ISO/TC 232, ISO/TC 224, ISO/TC 260, ISO/TC 267, ISO/TC 279, ISO/TC 286, ISO/TC304, ISO/TC 323, ISO/CASCO

IEC committees in liaison: IEC/IECQ-CMC, IEC/TC 56

Organizations in liaison: AKMS, ASQ, CI, CLEPA, EAQUALS, EC, EOQ, FIDIC, IAEA, IAF, IDEA, ILAC, INLAC, IPC, IQNet, ITC, OAS, OIE, QuEST, SEMATECH, CQI, Venice Commission, WASPaLM, WHO

Working Groups:
 * ISO/TC 176/CSAG: Chair's Strategic Advisory Group
 * ISO/TC 176/STTF: Spanish translation task force
 * ISO/TC 176/TF : ISO 9001 Auditing Practices Group
 * ISO/TC 176/TG 1: Communications and product support
 * ISO/TC 176/TG 2: ISO 9001 Brand Integrity
 * ISO/TC 176/TG 4: Future concepts in quality management

Subcommittees
Most work is done by subcommittees (SC) dealing with a particular field. The subcommittees usually have several working groups (WG). Large WGs can have task groups (TG). The Subcommittees are:


 * ISO/TC 176/SC 1: Concepts and terminology
 * ISO/TC 176/SC 2: Quality systems
 * ISO/TC 176/SC 3: Supporting technologies

ISO/TC 176/SC 1: Concepts and terminology

 * ISO/TC 176/SC 1/TG 2 	Consistency of use of concepts, terms and definitions in ISO/TC 176 standards
 * ISO/TC 176/SC 1/TG 3 	Harmonization of terms and definitions with other bodies
 * ISO/TC 176/SC 1/WG 1 	Development of ISO 9000

Secretariat: American National Standards Institute (ANSI)

ISO committees in liaison: ISO/IEC JTC 1/SC 7, ISO/TC 37, ISO/TC 37/SC 2, ISO/TC 46/SC 11, ISO/TC 69/SC 1, ISO/TC 184/SC 5, ISO/TC 207/SC 1, ISO/TC 210, ISO/TC 258, ISO/TC 260, ISO/TC 279, ISO/CASCO

IEC committees in liaison: IEC/TC 1, IEC/TC 56

Organizations in liaison: EC, ILAC, INLAC, OIML, QuEST, CQI, WHO

Published Standards:
 * ISO 9000:2015 Quality management systems — Fundamentals and vocabulary

ISO/TC 176/SC 2: Quality systems

 * ISO/TC 176/SC 2/AG1: Strategic planning and operations
 * ISO/TC 176/SC 2/TG1: Quality management principles
 * ISO/TC 176/SC 2/TG4: Interpretations

Secretariat: BSI

ISO committees in liaison: ISO/IEC JTC 1/SC 7, ISO/TC 20, ISO/TC 34, ISO/TC 46/SC 11, ISO/TC 67, ISO/TC 69, ISO/TC 176/SC 1, ISO/TC 207/SC 1, ISO/TC 210, ISO/TC 251, ISO/TC 258, ISO/TC 262, ISO/TC 279, ISO/PC 283, ISO/CASCO

IEC committees in liaison: IEC/IECQ-CMC, IEC/SC 31M, IEC/TC 56

Organizations in liaison: AKMS, CI, CLEPA, EC, EOQ, FIDIC, FUNDIBEQ, IAF, IAQG, IATF, IECQ, IIOC, ILAC, INLAC, IPC, International Project Management Association (IPMA), IQNet, OIML, QuEST, CQI, WHO

Published Standards:
 * ISO 9001:2015 Quality management systems — Requirements
 * ISO/TS 9002:2016 Guidelines on the application of ISO 9001:2015
 * ISO 9004:2018 Quality management - Quality of an organization - Guidance to achieve sustained success
 * ISO 10005:2018 Quality management systems — Guidelines for quality plans
 * ISO 10006:2017 Quality management systems — Guidelines for quality in projects
 * ISO 10007:2017 Quality management systems — Guidelines for configuration management

ISO/TC 176/SC 3: Supporting technologies

 * ISO/TC 176/SC 3/CAG: Chairman Advisory Group
 * ISO/TC 176/SC 3/JWG 20 Joint ISO/TC 176/SC 3 - ISO/TC 260 WG: Revision of ISO 10015
 * ISO/TC 176/SC 3/JWG 21 Joint ISO/TC 176/SC 3 - ISO/TC 260 WG: Revision of ISO 10018
 * ISO/TC 176/SC 3/TF 1 	CSLT
 * ISO/TC 176/SC 3/WG 19 Revision of ISO 10013 - Guidelines for quality management system documentation
 * ISO/TC 176/SC 3/WG 22 Revision of ISO/TR 10017 - Guidance on statistical techniques for ISO 9001
 * ISO/TC 176/SC 3/WG 23 Revision of ISO 10014 - Quality management - Guidelines for realizing financial and economic benefits

Secretariat: Nederlands Normalisatie-instituut (NEN)

ISO committees in liaison: ISO/IEC JTC 1/SC 7, ISO/TC 46/SC 11, ISO/TC 69, ISO/TC 69/SC 7, ISO/TC 69/SC 8, ISO/TC 207/SC 2, ISO/TC 290, ISO/CASCO

IEC committees in liaison: None

Organizations in liaison: EC, EOQ, INLAC, OECD, OIML, CQI

Published Standards:
 * ISO 10001:2018 Quality management — Customer satisfaction — Guidelines for codes of conduct for organizations
 * ISO 10002:2018 Quality management — Customer satisfaction — Guidelines for complaints handling in organizations
 * ISO 10003:2018 Quality management — Customer satisfaction — Guidelines for dispute resolution external to organizations
 * ISO 10004:2018 Quality management — Customer satisfaction — Guidelines for monitoring and measuring
 * ISO 10008:2013 Quality management-Customer satisfaction - Guidelines for business-to-consumer electronic commerce transactions
 * ISO/CD 10009 Quality management — Guidance for quality tools and their application
 * ISO/FDIS 10010 Quality management — Guidance to understand, evaluate and improve organizational quality culture
 * ISO 10012:2003 Measurement management systems—Requirements for measurement processes and measuring equipment
 * ISO 10013:2021 Quality management systems — Guidance for documented information
 * ISO 10014:2021 Quality management systems — Managing an organization for quality results — Guidance for realizing financial and economic benefits
 * ISO 10015:2019 Quality management — Guidelines for competence management and people development
 * ISO 10017:2021 Quality management — Guidance on statistical techniques for ISO 9001:2015
 * ISO 10018:2020 Quality management - Quality management — Guidance for people engagement
 * ISO 10019:2005 Guidelines for the selection of quality management system consultants and use of their services
 * ISO/PRF TS 10020 Quality management systems — Organizational change management — Processes