Mandarin Oriental, New York

Mandarin Oriental, New York is a five-star luxury hotel located in Manhattan's Deutsche Bank Center at Columbus Circle in New York City, managed by Mandarin Oriental Hotel Group. A part of the multi-use Time Warner Center development, the hotel opened in December 2003. In addition to its 248 guestrooms and suites, the hotel provides services for 64 residences. The Mandarin Oriental is located more than 280 ft above ground in the north tower of the Deutsche Bank Center (formerly Time Warner Center), a 2800000 sqft mixed-use development at Columbus Circle. The Mandarin Oriental has received many national and international awards, and operates one of only two Forbes Five-Star spas in Manhattan.

Hotel
The Mandarin Oriental is located more than 280 ft above ground in the north tower of the Deutsche Bank Center (formerly Time Warner Center), a 2800000 sqft mixed-use development at Columbus Circle. The AAA Five-Diamond awarded hotel contains 202 guestrooms and 46 suites on floors 35 to 54 of the Time Warner Center with views of Central Park and the Hudson River.

Vivienne Tam, a noted New York fashion designer, designed the hotel’s signature fan, which is displayed in the hotel lobby. Dale Chihuly created two glass pieces installed in the hotel. The first is a chandelier, created in a unique collaboration with Waterford Crystal, weighing approximately 2,100 pounds and comprising 683 hand blown glass and crystal pieces. The second installation, located in the 35th floor lobby, is Chihuly’s first foray into glass gardens.

A 250-year-old parchment calligraphy book, conveying a story of happiness and good fortune, and a collection of carved ornaments from furnishings of the same period are housed in the Presidential Suite.

The hotel closed temporarily in 2020 during the COVID-19 pandemic in New York City, reopening in April 2021. Reliance Industries bought a majority stake in the Mandarin Oriental New York in January 2022 for $98 million. Since 2013, the General Manager of Mandarin Oriental New York has been Susanne Hatje.

As of October 2023, the new General Manager of the hotel is Marcel Thoma

Spa
The Spa is one of only two Forbes Five-Star spas in Manhattan (The other is the Peninsula New York Spa), is located on the 35th and 36th floors of the hotel and spans 14500 sqft. It offers traditional treatments, such as massages, manicures and pedicures in addition to a list of unique signature therapies, including a vitamin infused facial, the “Clearing Factor” and a Thai yoga massage.

In 2017, Adam D. Tihany, Grant Achatz and Nick Kokonas jointly re-designed the Spa.

Restaurants and bars
MO Lounge (2021–Present) A lounge with views that overlooks Columbus Circle and Central Park South.

Former bars

 * The Aviary NYC (2017-2020): a high-end cocktail lounge adjacent to Asiate with views overlooking Columbus Circle
 * The Office NYC (2017-2020)

Additional services and facilities

 * Fitness center and indoor pool: a 6000 sqft fitness center and 25 yd lap pool
 * Meeting and event space: a 6000 sqft pillar-less ballroom overlooking Central Park and three executive meeting rooms

Residences
The Residences at Mandarin Oriental, New York are a collection of 64 condominiums located directly above the hotel on floors 64–80. The individual units range from 1000 sqft to full-floor apartments with over 8000 sqft of private space. The full-service apartments have complete access to the hotel’s amenities & services – including the concierge, housekeeping, room service and fitness center.

Awards
General source: 
 * Top 50 Large Hotels in US/Canada (Travel + Leisure World’s Best Awards, August 2009)Mandarin Oriental New York Spa VIP Room.jpg
 * Top Mainland US Hotels (Celebrated Living Platinum List, Summer 2009)
 * One of the Best Hotels in the World (Travel + Leisure Guide to The World’s Best Hotels, January 2009)
 * One of the World’s Best Places to Stay (Condé Nast Traveler Gold List, January 2009)
 * Asiate selected No. 1 in Décor (Zagat Survey New York City Restaurants, 2008, 2009, 2010)
 * Asiate selected “Forbes 2008 All-Star Eatery” in New York City (Forbes, December 2008)
 * Asiate selected best restaurant for a “Power Breakfast” in New York City (New York Magazine, June 2008)
 * The Spa recognized as a Top Hotel Spa in The Americas & Caribbean (Condé Nast Traveller Spa Awards (UK), February 2008)
 * Mandarin Oriental, New York, awarded the Five Diamond Award (AAA, November 2008)
 * Mandarin Oriental, New York, and The Spa received the Five-Star Award (Forbes Travel Guide, 2010)