PTT (Turkey)

PTT, an abbreviation for Posta ve Telgraf Teşkilatı (lit. Post and Telegraph Agency), is the national post and telegraph directorate of Turkey. Formerly, the organization was named Posta Telgraf Telefon. After the privatization of the telephone telecommunications service business, the directorate was renamed, keeping its acronym. It is headquartered in Ankara, and is known as Turkish Post internationally.

History
On 23 October 1840, during the reign of Abdulmejid I, the Ottoman Ministry of Posts was established. In 1855, the first telegraph service and in 1909 the first telephone service were put into use. In the same year the name of the ministry was changed to Posta Telgraf Telefon ("Posts, Telegraph and Telephone" or PTT for short) a name which was used for 86 years. After the Turkish Republic replaced the Ottoman Empire in 1923, the ministry became a general directorate of the Republic. In 1995 the telephone and other telecommunication services were transferred to newly founded Türk Telekom (which was soon privatized). Accordingly, the directorate was renamed as "Organization of Post and Telegraph" (Posta Telgraf Teşkilatı), thus the former acronym PTT is kept.

Services
Alongside mailing services, the PTT also offers a variety of other services such as telegraph, postage stamps, philately, hybrid mailing, HGS payments, insurance, PttAVM: an e-commerce website, and PttCell: a mobile virtual network operator using Türk Telekom infrastructure, and much more.

Service figures
In 2020 the service figures of the PTT were as follows:
 * Accepted post items: 493 million
 * Total revenue: TL 2,917 billion

Service quality
The PTT runs for the ever-growing quality and efficiency with the fully modernized technology. It owns an ISO-9000 Quality Certificate.

The international outbound mail leaves the country from the International Mail Processing Center (Uluslararası Posta İşletim Merkezi (UPİM)) at the Istanbul Airport, the PTT's main hub. Most of the mail bags are transported by the state-owned Turkish Airlines. UPİM provides information about the sent items, including the carrier name, flight number, and mail bag number containing the item when detailed information is required domestically. Electronic data interchange is provided whenever available.