Talk:24 Hour Fitness/Archives/2014

Request edit on 23 April 2014
IN INTRODUCTION SECTION REPLACE: 24 Hour Fitness is the world's largest (by memberships) privately owned and operated fitness center chain, and third in number of clubs behind Gold's Gym and Fitness First of the UK. It currently has 425 clubs, 18,000[2] employees in the U.S.A., and an undisclosed number of employees working in a customer services call-center in the Philippines and another call center in Las Vegas, Nevada. The corporate office is located in San Ramon, California and a processing center is located in Carlsbad, California. The founder is Mark S. Mastrov, and the CEO is Elizabeth Blair, succeeding Carl Liebert III.[3] 24 Hour Fitness is currently owned by the private equity firm Forstmann Little & Company, since its acquisition in a $1.6 billion leveraged buyout in 2005. 24 Hour Fitness operates a nutritional supplement company, Apex Fitness Group, which is also the distributor of the Bodybugg system. Their motto is "Improving lives through fitness."

WITH: 24 Hour Fitness is a privately owned and operated U.S. fitness chain with more than 400 clubs in 18 states. It has more than 20,000 employees in the U.S. and works with a customer service call center in Las Vegas, NV. 24 Hour Fitness also employs a collections contracting company located in Jamaica. The corporate office is located in San Ramon, California and a member services center located in Carlsbad, California. The founder is Mark S. Mastrov, and the CEO is Elizabeth Blair, succeeding Carl Liebert III.[3] 24 Hour Fitness is currently owned by the private equity firm Forstmann Little & Company, since its acquisition in a $1.6 billion leveraged buyout in 2005. 24 Hour Fitness operates a nutritional supplement company, Apex Fitness Group. Their motto is "Improving lives through fitness."

REASONS FOR EDIT: • Correction to make club count consistent throughout article • Not world’s largest chain by membership and ranking cited here may not be accurate • Current number of employees and current call center operations updated • Apex no longer distributes Bodybugg; no Wikipedia entry for Bodybugg • Source for club count and employee count is company press room: http://www.24hourfitness.com/company/about_us/

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IN "HISTORY" SECTION REPLACE: In 2004, 24 Hour Fitness became a sponsor of the 2004-2008 United States Olympic teams. The sponsorship grants memberships to some U.S. Olympic hopefuls and includes upgrades to some U.S. Olympic Training Centers across the country, including renovation of the facility in Colorado Springs, Colorado, in 2004 to be followed by Lake Placid, New York, and [([Chula Vista, California])].

WITH: In 2003, 24 Hour Fitness became a sponsor of the United States Olympic teams through the 2016 Olympic Games in Rio de Janeiro. The sponsorship grants memberships to some U.S. Olympic hopefuls and includes provision of equipment for U.S. Olympic Training Centers in the U.S. and on-site training centers at Olympic Games, and other support.

REASONS FOR EDIT: • Correcting start date of sponsorship • 24 Hour Fitness’ Team USA sponsorship has continued past 2008

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REPLACE: 24 Hour Fitness worked with NBC to develop a reality show, The Biggest Loser, which features 12 to 22 overweight contestants competing to lose weight over several million dollars. The show first aired in late 2004.

WITH: For nine television seasons, 24 Hour Fitness sponsored the NBC reality show, The Biggest Loser, which features 12 to 22 overweight contestants competing to lose weight for a cash prize. The show first aired in late 2004.

REASONS FOR EDIT: • Correct nature of relationship between 24 Hour Fitness and NBC. 24 Hour Fitness was a sponsor, not a co-developer of the show. • Correct value of the prize given out by The Biggest Loser • Source: Wikipedia The Biggest Loser Show entry

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REPLACE: In August 2012, the owner of 24 Hour Fitness put the 416 location gym chain on the auction block with a price tag reported to have been close to $2 billion.[4] WITH: In August 2012, the owner of 24 Hour Fitness put the gym chain on the auction block with a price tag reported to have been close to $2 billion.[4]

REASONS FOR EDIT: • Not correct number of clubs

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IN "CURRENT OPERATIONS" SECTION REPLACE: 24 Hour Fitness has about 3 million members and more than 420 clubs in 18 states, and some 15 clubs in three Asian countries. Besides the USA, it has centers in Asia (Singapore, Hong Kong, Beijing and Shanghai in China) although its wholly owned subsidiary California Fitness, its former centers in Korea, Thailand, Malaysia, and Taiwan (10/1/2010) have closed or been sold off, with franchised gyms in Korea being abruptly closed on contracted members without reimbursement.[citation needed] Its European clubs closed in the early 2000s. Its major competitors in the US are Anytime Fitness, Gold's Gym, Aspen Fitness, and LA Fitness. Its main chain competitors in Asia are Bally Total Fitness, Gold's Gym, True Fitness of Singapore, and the Fitness First chain of the UK.

Its former affiliate California Wow Xperience is a California Fitness offshoot, which formerly had member swap agreements and ran gyms located in Bangkok, Chiang Mai and Pattaya in Thailand, including one female-only club. Celebrity Fitness, yet another gym chain with 24 Hour Fitness roots, is headquartered in Jakarta and runs gyms in Indonesia, Malaysia, and India. Two more California Wow franchises exist in Vietnam, which are run as private gyms, independently of those in Thailand. None of these offshoots compete directly with California Fitness.

As of 2008, sponsorships with various celebrities and athletes included Derek Jeter, Jackie Chan, Lance Armstrong, Shaquille O'Neal, and Andre Agassi.[6]

The call center for 24 Hour Fitness is run by National Asset Recovery Services, with 24 Hour Fitness Member Services being in the Republic of Panama. Collections services were once handled by Alliance One up until March 2008, when NARS took over collections for 24 Hour Fitness. The NARS collections department is out of Montego Bay, Jamaica.

WITH: 24 Hour Fitness has about 4 million members and more than 400 clubs in 18 states. Its wholly owned subsidiary California Fitness and centers in Asia (Hong Kong, Beijing and Shanghai in China and locations in Korea, Malaysia, Singapore, Taiwan and Thailand were sold off or closed by 2010, and its European clubs closed in the early 2000s.) Its major competitors in the US are Anytime Fitness, Gold's Gym, Aspen Fitness, and LA Fitness.

Employees from 24 Hour Fitness subsidiary California Fitness formed California Wow Xperience. Celebrity Fitness, yet another gym chain with 24 Hour Fitness roots, is headquartered in Jakarta and runs gyms in Indonesia, Malaysia, and India.

As of 2014, partnerships with athletes included Derek Jeter and Shaquille O’Neal. Previous athlete partners have included Andre Agassi, Lance Armstrong and Jackie Chan.

The call center for 24 Hour Fitness is operated by an undisclosed firm in Las Vegas, NV. The collections center is operated by an undisclosed company in Jamaica.

REASONS FOR EDIT: • 24 Hour Fitness no longer operates at all in Asia or Europe • Calif. Wow Xperience wasn’t a 24 Hour Fitness affiliate • Additional information on Calif. Wow Xperience isn't relevant because it is not a 24 Hour Fitness affiliate and this information is covered on the California Wow Experience wiki page • Corrected/updated celebrity and athlete partnership information

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IN "CRITICISMS" SECTION REPLACE: In McCardle vs 24 Hour Fitness USA, Inc., the Alameda County Court ruled in favor of the plaintiffs of the class-action lawsuit. In 2010,the court found that 24 Hour Fitness did not act in good faith after denying members who purchased an "All Club" membership access to rebranded locations without additional fees not disclosed in the original contract.[9][10]

WITH: In McCardle vs 24 Hour Fitness USA, Inc., the Alameda County Court approved a settlement in 2010 for claims that 24 Hour Fitness did not act in good faith after denying members who purchased an "All Club" membership access to rebranded locations without additional fees not disclosed in the original contract.[9][10]

REASON FOR EDIT: • A settlement was reached as opposed to a the court ruling in favor of either party

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REPLACE: As of March 2, 2013, 805 complaints had been registered against 24 Hour Fitness with the Better Business Bureau in the previous three years, 276 in the previous 12 months. 24 Hour Fitness has an A+ rating with the private non-governmental organization.[13]

WITH: As of March 5, 2014, 786 complaints had been registered against 24 Hour Fitness with the Better Business Bureau in the previous three years; 262 were closed in the previous 12 months. 24 Hour Fitness has an A+ rating with the private non-governmental organization.[13]

REASON FOR EDIT: • Correct the number of complaints filed and number of complaints closed.

50.196.185.126 (talk) 17:00, 30 April 2014 (UTC)

(The above requested edit was made by clicking on a link in an automatically added notice.)


 * Here is my response to your edit request.


 * 1) The Introduction: Please redo. Including phrases like "more than" lean towards WP:G11. Be specific about the number of clubs and employees. Which contracting company? The corporate office of the collections contracting company or 24 Hour Fitness? In addition, please refine the logical order of your sentences. It would make more sense to introduce the founder, who it's currently owned by, and what it is (which you did introduce first) before delving into the fact that it has a collections contracting company.
 * 2) The History: Please provide a source.
 * 3) 3rd edit request: Please provide a source.
 * 4) 4th edit request: Please provide a source. Also, provide what to replace with.
 * 5) Current Operations: Please provide a source.
 * 6) Criticisms: Please provide a source.
 * 7) 7th edit request: Please provide a source.

'''When you are finished responding to my comments above with additional information/fixes, please put the edit request template back up. Thanks --JustBerry (talk) 22:12, 26 May 2014 (UTC)'''