Talk:Business process management

Merging Process management into this article
Since in this discussion it was decided to merge Process management into this article, I have inserted most of the content of that page into this article. If you think any of it is inappropriate, feel free to discuss it. If you think any of it has been inserted at a wrong place in this article, feel free to move it to the right place. Marcocapelle (talk) 10:52, 18 February 2018 (UTC)

Clarification needed
This article starts with "Business process management (BPM) is a discipline in operations management that....". However in Operations management there is no mention of Business process management, except in the See also section. The key question is: what are the boundaries of BPM, i.e. which parts of operations management are not business process management? Marcocapelle (talk) 13:01, 18 February 2018 (UTC)

An exclusivity of operations management does not make sense at all. BPM is relevant not only for OM but also for business intelligence (process mining), electronic business, ERP (MIS), and strategy, and supply chain management to name a few. Also there is a push toward process science to position it similarly as data science, where BPM would then become the "process in which people...". therefore I have removed the reference to operations management for the moment. 94.216.30.88 (talk) 14:49, 5 November 2020 (UTC)

Citation Suggested
Note that the term "business process" is sometimes used by IT practitioners as synonymous with the management of middleware processes or with integrating application software tasks.

More recent variations such as "human interaction management" are concerned with the interaction between human workers performing a task.

This brings with it the benefit of being able to simulate changes to business processes based on real-world data (not just on assumed knowledge). Also, the coupling of BPM to industry methodologies allows users to continually streamline and optimize the process to ensure that it is tuned to its market need.

, technology has allowed the coupling of BPM with other methodologies, such as Six Sigma.

The benefits of using cloud BPM services include removing the need and cost of maintaining specialized technical skill sets in-house and reducing distractions from an enterprise's main focus. It offers controlled IT budgeting and enables geographical mobility. .

Synergy effect in DMS class systems
The use of an efficient DMS class systems based on the Workflow module gives a similar effect of synergy in Busines Process Managment (BPM) as gave the use of a production line (i.e. Workflow) in Henry Ford's plants many years ago. 195.8.101.90 (talk) 12:25, 7 August 2023 (UTC)

SMS gateway for sending SMS & notifications
At the Example of Business Process Management (BPM) Service Pattern it should be also SMS gateway for sending sms to clients and sms notifcations for system administrators. Marek Prasoł (talk) 08:09, 21 August 2023 (UTC)