Talk:Chatr

Chatr vs. Chat-r
I have removed references to "Chat-r" since this name is not used in company communication nor news stories. While there is a dash/triangle between the "t" and "r" in the company's logo, that doesn't necessarily mean the name includes that punctuation. Any objections, please feel free to undo.David Agnew (talk) 22:52, 2 August 2010 (UTC)

French name
I've never heard a francophone pronounce the name as "Shatre". Is there any supporting evidence for this? Jurjenb (talk) 03:00, 28 March 2013 (UTC)
 * À Ottawa, on dit "chat her" avec un h muet. Le service Chatr est peu utile aux Outaouais, surtout avec le forfait provincial qui ne fonctionne pas pour les numéros 819.  --True Tech Talk Time (talk) 20:17, 28 March 2013 (UTC)

Changes to chatr
Hi, this is Chris from Rogers Communications' social media team. There are some changes that we'd like to suggest to this article.

chatr is now available nation-wide in 200 new cities. Previously, it was offered in 7 markets in Canada.

Garrick Tiplady is not currently Senior Vice President. Raj Doshi can be listed instead, he is quoted in chatr's most recent press release. His title is executive vice-president, Rogers Communications.

chatr's new tagline is “Let’s Get Going” which replaces "No Worries, Talk Happy"

New data buckets can be added to plans $35 and up. Customers on the $35 and $40 prepaid plans can add 500 MB for $10, 1 GB for $15, or the new 2 GB add-on for $25.

Christ.clarke (talk) 20:12, 8 May 2015 (UTC)


 * I've noticed this from looking at store signage. Thanks for disclosing your implication with Rogers to avoid a conflict of interest. I'm planning to edit in a neutral and unbiased way, without letting my involvement with TV Rogers interfere. This new Chatr seems to be a response to Telus Mobility's moves. Koodo changed its slogan from "Good call." to "Choose happy." Public Mobile changed from an indie carrier to a Telus-owned self-serve brand. I'll look at these new Chatr changes and adapt them in the article. --True Tech Talk Time (talk) 04:16, 11 May 2015 (UTC)

Updates to page
Hey folks, Mike from the Rogers Social Media Team here. We've noticed a few updates/corrections to the chatr page ... would be wonderful if someone is able to assist with the updates! Here's what we've noticed:

Summary

- Key People: Shailendra Gujarati, VP, chatr

- “One of three wireless brands owned by Rogers Communications including Rogers and Fido.”

- “chatr also offers “Talk, Text and Data” plans (In-zone) in the Greater Toronto Area, Vancouver, Edmonton, Calgary, Southwestern Ontario, Montreal, and Ottawa.“

- chatr isn’t an MVNO

Network

- Remove refers to Mobilicity as a competitor since it’s no longer operating

- “New zones were added in 2016 for the newly created Talk, Text and Data plans (In-zone) in the Greater Toronto Area, Vancouver, Edmonton, Calgary, Southwestern Ontario, Montreal and Ottawa.”

- “Talk, Text and Data plan (In-zone) customers have unlimited Canada-wide calling, Canada-wide and international text and data at 3G speeds within the zones, while pay-per-use for services outside these zones”

Service

- “chatr offers seven monthly plans”

- Change mobile broadband to data

- International Talk Saver, which offers reduced per minute rates to over 200 countries around the world starting at 1¢/min, is available on the $25, $35, $45 Talk & Text Plans and the $40, $45, $50 Talk, Text & Data Plans.

- Talk, Text & Data Plans (in-zone)

--$40/month for unlimited Canada-wide talk, international text and 1GB of data at 3G speed. Continuing using data at a reduced speed until your next Anniversary date.

--$45/month for unlimited Canada-wide talk, international text and 2GB of data at 3G speed. Continuing using data at a reduced speed until your next Anniversary date.

--$50/month for unlimited Canada-wide talk, international text and 4GB of data at 3G speed. Continuing using data at a reduced speed until your next Anniversary date.

Advertising

- Slogan is now “Let’s Get Going”

Retail presence

- In fall 2016, chatr converted 54 Mobilicity stores/kiosks to chatr branded locations.

Thanks in advance, and the assistance is greatly appreciated! RogersMichaelT (talk) 18:41, 19 December 2016 (UTC)

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I added these updates which I could cite. Suggested updates (above) seem to overlap so i was unclear on some aspects. I also added reference of the CASSIES awards won in 2017. Robledoux (talk) 12:18, 16 July 2017 (UTC)

Can't cite undocumented fee
I added the following line but I am unable to cite since I cannot find any online reference to this 20¢/minute fee that applies to all customers, however I confirmed it by calling a Chatr agent. I feel that this was important to include since most people expect outgoing "310" calls to be toll-free (or considered a local call) anywhere in Canada. I checked here and can't find citing instructions for cases like this.
 * "Outgoing calls to "310" numbers (such as 310-0001 for Panago Pizza or 310-SHAW for Shaw Cablesystems) – which are treated as local calls by most wireless carriers – are not included in any Chatr plan and are charged at the rate of 20¢ per minute."

Robledoux (talk) 04:46, 13 September 2017 (UTC)