Talk:Customer relationship management/Archives/2015

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Hi All, I have come across a great research paper(http://www.hcltech.com/sites/default/files/CRM_Trends_Insurance.pdf) while browsing through the net on the recent CRM trends in the insurance industry. I think adding this link as a reference will add value to this article. We can mutually build content over this and make it live on the page. As for now, i am just adding the link in the reference box. Please let me know in case it is inappropriate.Ekaagar (talk) 11:20, 5 December 2014 (UTC)

As an update I've removed some obvious marketing and moved CRM Solutions to the top of types and created an unbiased list of what people should look for when buying a CRM system to help combat some misinformation on the page while I clean it up. — Preceding unsigned comment added by Gair333 (talk • contribs) 14:21, 17 September 2014 (UTC)

Course assignment Summer,2015
I am looking for citation for this passage

CRM is expanding outside of the core sales and marketing areas and systems are available that incorporate support and finance data also into the CRM view that a user gets, enabling a wider holistic view of a customer from one screen for a user.[citation needed

I will be also adding some additional information with citation.

--MeshKSA (talk) 22:31, 22 July 2015 (UTC)