Talk:Email backbone

Is This a Marketing Piece?
Hey, Barry, this seems to be written like a promotional piece. Was that your intent? I've been running Enterprise email systems for years and have never heard anyone mention "email backbone", especially not as a "cloud service". It seems pretty easily confused with the telecom backbones and, in this case, the first place I see it featured is on your Sendmail web site. If I'm off-base with this, please accept my apology. I just hate finding spam and promotional stuff in Wikipedia. &mdash; UncleBubba ( T @ C ) 19:09, 1 April 2011 (UTC)

Not intended to be Marketing
Hey “UncleBubba”

Thanks for the message-first off to answer your initial question “Is this a marketing piece?” The answer is no, it is not intended to be a marketing piece. I know that Wikipedia is not to be used for marketing. The article was written based on feedback we received in our User Group Meetings. A number of our customers suggested that we help create a Wikipedia article on the ‘email backbone’ to help the industry understand where it fits in the messaging infrastructure. It is a term that is being used more and more since many companies are now moving email to the cloud and an email backbone becomes more critical (this is based on what customers are saying to us). Based on this I asked an industry analyst to help so that the article comes from a neutral point of view. Since that first version of the article I felt like it needed to be more factual and laid out better so as you can see I took some time to rework it…but I also apparently failed. I will ask some of our customers to input directly to the article. There are some additional references that can be added and I am sure the customers’ will have others as well.

I’m a newbie at editing articles on Wikipedia, so any further advice and input would be appreciated. — Preceding unsigned comment added by Bshurtz (talk • contribs) 18:06, 4 April 2011 (UTC)