Talk:Frank Appel/Archives/2013

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Can some one from your company help me. I have been trying to deal with DHL since 9/18 to get a package rerouted to a new address. It is my computer being returned after repairs from Dell. I have been told by some DHL reps no problem to reroute then others intervine and say no they can't do it. My package has been sitting in Medford, OR since 9/18/08. The only information on the tracking is that it departed there 9/25/08 and they had given it a new tracking number. A#8947214953. I am getting no assistance from your company. I have been trying to work with them for a week. My computer was delayed at the Dell repair facility in Houston, TX due to hurricane Ike. I had to leave the original address on Sept. 17th and was told no problem to reroute it to the new location I would be at for 2 weeks. We are due to leave here on Oct. 4th and still no package. I have asked repeatedly to have a manager call me. They just send another email back saying "sorry for your inconvience. we will reseach the matter and get back to you". This is not acceptable performance for a company like you. Please contact me so I can receive my package by 10/3 at the latest. My cell is 951-326-0844 call anytime.

Thank You,

Sue Gosser

Frank Appel's contract extended until October 31, 2017
Could s.o. please update the article, as Frank Appel's contract has been extended until October 31, 2017? Please see Thanks --Anja (Deutsche Post DHL) (talk) 12:37, 5 September 2013 (UTC)