Talk:Genpact/Archives/2015

New sections request
Add new section called: Recent Acquisitions, Partnerships and Joint Ventures

Recent Acquisitions, Partnerships and Joint Ventures

Genpact continues to enhance its capabilities and expand globally through acquisitions, partnerships and joint ventures.

In 2005, Genpact acquired Creditek, a leader in order-to-cash cycle and enterprise receivables management. Next in 2006, it acquired Moneyline, a provider of end-to-end mortgage origination and fulfillment services, and started NGEN, a media process joint venture with NDTV. In 2007, Genpact acquired two companies including Ice Enterprise Solutions, a European SAP service provider, and Axis Risk Consulting, an independent risk-consulting firm.

Several years later in 2010, Genpact acquired Symphony Marketing Solutions (SMS), a provider of analytics and data management services with expertise in the retail, pharmaceutical and consumer packaged goods industries. In 2011, Genpact acquired four businesses including Akritiv, a cloud computing company, Headstrong, a financial IT services provider, Empower Research, a media and business research company, and High Performance Partners (HPP), a software company with expertise in mortgage services. The following year (2012), Genpact acquired three more companies including Accounting Plaza, a provider of finance and accounting (F&A), human resources (HR), and PeopleSoft ERP services, Atyati Technologies, a technology platform provider for the rural banking sector in India, and Triumph Engineering Corp., a provider of engineering and technical services to the aviation, energy and oil and gas industries. Then in 2013, Genpact acquired JAWOOD, a healthcare business services company. In 2014, Genpact acquired Pharmalink Consulting, a global provider of regulatory services in life sciences. It also expanded its portfolio of risk management solutions in the financial services industry through collaboration with Oliver Wyman, a leading global management consulting firm.

Also in 2014, Genpact and Markit, a leading global provider of financial information services, launched a new service that standardizes and centralizes the collection and management of know-your-customer (KYC) data for financial institutions to streamline client onboarding. Genpact also partnered with SAP® to provide insurance in the cloud. It expanded its business automation capabilities through an alliance with Automic, the world’s largest independent automation software company and the industry’s only unified, business-focused automation solution. Genpact also formed an alliance with Automation Anywhere, a provider of automation software, to adopt mass-scale rapid automation for its clients.

Add new section called: Services and Vertical Industries Served

Services and Vertical Industries Served

Genpact designs, transforms, and runs intelligent business operations including those that are complex and specific to a set of chosen industries.

It provides the following services: Aftermarket Services, Analytics and Research, BPaaS, Collections, Contact Center, Direct Procurement, Enterprise Applications Services, Finance and Accounting, Human Resources Services, Indirect Source to Pay, Industrial Solutions, IT Infrastructure Services, Learning and MarComm Services, Legal Services, Media Services, Reengineering, Risk Management Services, Systems of Engagement.

Genpact serves the following industries: Automotive, Banking and Financial Services, Capital Markets, Chemicals, Consumer Package Goods, Healthcare, High Tech, Hospitality, Industrial Manufacturing, Insurance, Life Sciences, Media and Entertainment, Retail, Telecommunications, Transportation and Logistics.

(Wzt5zb (talk) 20:07, 9 October 2014 (UTC))


 * No, I don't think so. Far too promotional, unnecessary detail, and looks too much like a company brochure. Invitations to visit external links are highly inappropriate.


 * Also, please put your edit requests in separate sections and put the tag request edit at the top. I have separated the requests on this page into separate sections for you. ~Amatulić (talk) 22:15, 9 October 2014 (UTC)
 * Remaining unbiased shouldn't really be a problem when giving information about a company. It mostly comes down to the approach of services and findings. If the approach is too in depth, it's likely that whoever's writing the material will try to sell it. In the case of Genpact, words and terms like 'worldwide' and 'wide-range' are dead giveaways. Whoever wrote this is working for them. Even when reporting something static like a number representing a revenue stream, having a source doesn't automatically make you credible, and far from neutral. Just be careful about wording and take Amatulic's suggestion and ditch the external links. Nobody cares about the official website; if someone wants to read about it, let them find it on their own. — Preceding unsigned comment added by Chewbakadog (talk • contribs) 23:27, 9 October 2014‎

Semi-protected edit request on 6 April 2015
122.177.111.243 (talk) 07:36, 6 April 2015 (UTC)
 * Red question icon with gradient background.svg Not done: it's not clear what changes you want to be made. Please mention the specific changes in a "change X to Y" format. Nici  Vampire  Heart  07:50, 6 April 2015 (UTC)

Leave a message here whenever you want to modify this page.
Dear Editor,

I would like to update the introduction of Genpact to the following (below). I have several citations to add, when it's published. If you require any edits, please let me know. Thanks for your consideration.

Genpact is a multinational business process outsourcing and information technology services company, with executives headquartered in New York City, NY. As of 2015, the company operates through the following segments: Automotive, Banking and Financial Services, Capital Markets, Chemicals, Consumer Goods, Healthcare, High-Tech, Hospitality, Industrial Manufacturing, Insurance, Life Sciences, Media and Entertainment, Retail, Telecommunications, Transportation, and Logistics.

In 2014, Genpact reported net revenues of US$2.28 billion with 68,000+ employees in 25 countries. Genpact’s clients include one-fourth of the Fortune Global 500 and of those, 10 are in the top 25.

Genpact was established in 1997 as a business unit within General Electric (GE) to transform GE Capital’s back-office services operations into one of the first large-scale captive companies in the world, GE Capital International Services (GECIS). In January 2005, Genpact became an independent company to provide Lean Six Sigma process expertise to clients beyond GE. In August 2007, it became a publicly traded company on the New York Stock Exchange, under the symbol G.

N. V. Tyagarajan, president and CEO of Genpact, has led the company since his appointment in June 2011. — Preceding unsigned comment added by Wzt5zb (talk • contribs) 21:26, 12 May 2015 (UTC) Wzt5zb (talk) 15:26, 14 May 2015 (UTC)
 * Please cite sources for this proposed change. DES (talk) 17:08, 19 May 2015 (UTC)

Folks, pls leave a message here as to why you are modifying this page. Please do not edit/delete anything without leaving a message here. Whenever you are changing anything, make sure that you provide the facts to support it. Thanks! Vivek 21:33, 3 April 2007 (UTC)

Leave a message here whenever you want to modify this page — Preceding unsigned comment added by 117.241.240.183 (talk) 05:50, 28 November 2011 (UTC)

Hello, Can you please revert the Genpact page on Wikipedia to what we had previously – just a few days ago? https://en.wikipedia.org/wiki/Genpact

Someone reverted the most currently made edits, that were implemented and approved by a Wiki editor. Someone added defamatory remarkings including (It treats its employees very badly and there is undue office politics leading to very high attrition rates.) Can you please remove? Also the top section only included: This article relies largely or entirely upon a single source. And the citations have been messed-up to include broken links, that were previously working. Also, can you please add another layer of security? This is about the third time the site has been vandalized. Thanks, wzt5zbWzt5zb (talk) 05:30, 26 October 2014 (UTC)Wzt5zb (talk) 15:25, 14 May 2015 (UTC)

---

Dear Editor, I would like to update the entire introduction text at the top of the page. New content and citations are (below). Thanks for your consideration.

Genpact is a multinational business process outsourcing and information technology services company, with executives headquartered in New York City, NY. As of 2015, the company operates through the following segments: Automotive, Banking and Financial Services, Capital Markets, Chemicals, Consumer Goods, Healthcare, High-Tech, Hospitality, Industrial Manufacturing, Insurance, Life Sciences, Media and Entertainment, Retail, Telecommunications, Transportation, and Logistics.[1]

In 2014, Genpact reported net revenues of US$2.28 billion[2] with 68,000+ employees in 25 countries. Its current clients include one-fourth of the Fortune Global 500.

Genpact was established in 1997 as a business unit within General Electric (GE) to transform GE Capital’s back-office services operations into one of the first large-scale captive companies in the world, GE Capital International Services (GECIS). In January 2005, Genpact became an independent company to provide Lean Six Sigma process expertise to clients beyond GE. In August 2007, it became a publicly traded company on the New York Stock Exchange, under the symbol G.[3] N. V. Tyagarajan, president and CEO of Genpact, has led the company since his appointment in June 2011.[4][5]

Citations: (New) 1. Genpact http://www.google.com/finance?cid=716027 Google Finance. 2015. Retrieved 17 June 2015.

(New) 2. Genpact Ltd, G:NYQ forecasts - FT.com http://markets.ft.com/research/Markets/Tearsheets/Forecasts?s=G:NYQ The Financial Times. 2015. Retrieved 17 June 2015.

3. "Genpact: Generating Intelligent Business Impact". http://industryreportonline.com/genpact-generating-intelligent-business-impact/ Industry Report Online. 2014. Retrieved 13 August 2014.

4. NV “Tiger” Tyagarajan to Succeed Pramod Bhasin as CEO of Genpact http://www.bloomberg.com/apps/news?pid=newsarchive&sid=aAwFUJ3kj328 Bloomberg. 16 May 2011. Retrieved 6 August 2014.

(New) 5. Tiger Tyagarajan of Genpact: If You’re Curious, You Hold the Keys The New York Times. 12 July 2014. Retrieved 17 August 2015. http://www.nytimes.com/2014/07/13/business/tiger-tyagarajan-of-genpact-if-youre-curious-you-hold-the-keys.html

Wzt5zb (talk) 17:23, 17 June 2015 (UTC)

Semi-protected edit request on 25 August 2015
GENPACT acquired Headstrong for US$550mn.

151.151.109.7 (talk) 08:03, 25 August 2015 (UTC) More importantly, you have not cited reliable sources to back up your request, without which no information should be added to, or changed in, any article. - Arjayay (talk) 11:44, 25 August 2015 (UTC)
 * Red information icon with gradient background.svg Not done: as you have not requested a specific change in the form "Please replace XXX with YYY" or "Please add ZZZ between PPP and QQQ".