Talk:IOffer

Is this an advertisement
Never heard of 'em. Then again, I still think Angie's List is a joke, so I could be wrong. —Preceding unsigned comment added by 24.125.19.104 (talk) 01:55, 10 August 2008 (UTC)

It's no ad
The entry doesn't seem to be an ad, because it talks about the F rating by the BBB. I don't think they can successfully try to place an ad here, because no one will say anything good about them. (Possible BLP vio or libel redacted) A recent incident where a seller ripped me off and then made a threat for warning others on his store. It is obvious the site owners do not respect the buyers, but the sellers can be any manner of criminal. —Preceding unsigned comment added by 24.209.29.205 (talk) 00:36, 12 July 2010 (UTC)
 * I just redacted part of the above message because it made an unsourced, very contentious claim about the company and its (living) operators.  Giftiger Wunsch   [TALK]  15:08, 29 December 2010 (UTC)

Proposed Edits to iOffer Page [Factually Inaccurate/Outdated Information]
request edit I'm Derek and I work at iOffer, Inc. in San Francisco, CA.. I'd like to contribute information that will improve the quality of the iOffer page, including the removal of factually inaccurate or outdated material. I am aware of Wikipedia's policies and guidelines WP:SCOIC and I will abide by them.

Paragraph 5 (Current): "Unlike sites such as eBay, however, iOffer provides nothing in the way of buyer or seller protection from fraudulent and other problem transactions, such as those involving counterfeit goods, counterfeit money order scams, etc."

Paragraph 5 (Proposed Edit): Unlike sites such as eBay, iOffer does not provide buyer or seller protection from fraudulent and other problem transactions, such as those involving counterfeit goods, counterfeit money order scams, etc. However, iOffer buyers and sellers are covered under PayPal's amended buyer protection program for items that are not received or not significantly as described.[12] ["PayPal Purchase Protection." https://cms.paypal.com/us/cgi-bin/marketingweb?cmd=_render-content&content_ID=ua/UserAgreement_full&locale.x=en_US#13.%20PayPal%20Purchase%20Protection. Retrieved 12/10/10]

Reasoning: Effective November 1, 2010, iOffer buyers and sellers are covered under Paypal's amended buyer protection program for items that are not received or not significantly as described. [Upcoming Policy Updates https://cms.paypal.com/us/cgi-bin/?&cmd=_render-content&content_ID=ua/upcoming_policies_full. Retrieved 10/28/10]

Paragraph 6 (Current): iOffer sellers must contend with much more frequent buyer reneges (refusals to pay) than on eBay. The renege rate on eBay is estimated to be between 5% and 10% depending on the product category and the country of the buyer and seller. On iOffer, based on anecdotal evidence, the renege rate is estimated to be at least 30% ranging to as high as 50%, as iOffer sellers have no way to obtain buyer phone numbers, nor are reneging buyers subject to any action. iOffer levies transaction fees on sellers even if they cannot fulfill the order for any reason (such as having previously sold the item on another platform, etc). iOffer offers no customer support by phone and responds only rarely to e-mailed customer support requests, and typically with form letter responses. The Better Business Bureau gives iOffer an F rating in large part due to frequent complaints regarding customer service, billing and numerous other issues.[13]

Paragraph 6 (Proposed Edit): While iOffer does not provide customer service via telephone, email customer service is available through the Helpdesk [13]. The Better Business Bureau gives iOffer B rating. [14]

Reasoning: The percentages asserted in Paragraph 6, relating to both eBay and iOffer buyer renege rates are unsubstantiated. While iOffer does not offer phone support, the assertion that "responds only rarely to e-mailed customer support requests, and typically with form letter responses" is factually inaccurate and unsubstantiated. The assertion that iOffer has an “F” rating form the Better Business Bureau is inaccurate. iOffer, Inc. has a “B” rating from the Better Business Bureau. 

Theodoric77 (talk) 03:38, 27 December 2010 (UTC)
 * ✅ For what it's worth, I see User:Teddychan's recent edits to this article as being terribly POV. The last paragraph in particular had poorly sourced claims and used original research.  Them From  Space  14:54, 28 December 2010 (UTC)

Proposed Edits to iOffer Page [Factually Inaccurate/Outdated Information]
I'm Derek and I work at iOffer, Inc. in San Francisco, CA. [1]. I'd like to contribute information that will improve the quality of the iOffer page, including the removal of factually inaccurate or outdated material. I am aware of Wikipedia's policies and guidelines WP:SCOIC and I will abide by them.

Paragraph 4 (Current Version): "iOffer competes with other similar negotiated e-commerce websites, as well as online auction sites such as eBay.[2][8][9] According to Greg Holden, author of multiple books about eBay, from the perspective of sellers iOffer is both a "complement"[10] and "good alternative" to eBay, though some eBay sellers who have tried iOffer found the site to be frustrating and unsatisfactory due to site instability, poor sales activity, frequent reneges and a total lack of customer service.[5] Through iOffer's software program Mr. Grabber, sellers can relist items from sites such as eBay, and Overstock.com onto iOffer en masse, as well as import eBay feedback ratings.[2][6][11]"

Paragraph 4 (Proposed Edit): "iOffer competes with other similar negotiated e-commerce websites, as well as online auction sites such as eBay.[2][8][9] According to Greg Holden, author of multiple books about eBay, from the perspective of sellers iOffer is both a "complement"[10] and "good alternative" to eBay.[5] Through iOffer's software program Mr. Grabber, sellers can relist items from sites such as eBay, and Overstock.com onto iOffer en masse, as well as import eBay feedback ratings.[2][6][11]"

Reasoning: The statement: "though some eBay sellers who have tried iOffer found the site to be frustrating and unsatisfactory due to site instability, poor sales activity, frequent reneges and a total lack of customer service" (Revision as of 04:37, 26 October 2010) is unverified and not written from a neutral point of view. The subsequent reference (http://www.auctionbytes.com/cab/abu/y206/m02/abu0160/s03) describes iOffer as a "good alternative," however, does not mention the experience of former eBay sellers.

Theodoric77 (talk) 08:16, 29 December 2010 (UTC)
 * ✅ since the reference didn't support the overly-negative statement. Thanks for acknowledging the conflict of interest and asking for an outside opinion.  Giftiger Wunsch   [TALK]  15:05, 29 December 2010 (UTC)

any citeable criticism:?
from searching & just looking at items for sale there's plenty of anecdotal complaints of pirated goods (knock off hand bags etc) and large amounts of pirated and bootlegged music/tv releases inc home burnt copies with amateur sleeves of both unreleased & commercially released stuff, plus cdroms of pirated ebooks sold on the actual site. 86.187.173.52 (talk) 13:42, 16 August 2017 (UTC)

Additional information added, request help with links
I've added further information about ioffer, specifically what likely led to their permanent shut down. There is link below that needs to be added for reference however, and I don't know how to format them for inclusion.

http://www.ippromagazine.com/ippromagazinenews/article.php?article_id=6589

97.107.34.169 (talk) 05:54, 27 December 2019 (UTC)

Apparently, one of the jerkoff dictators in charge of wikipedia DELETED your information, as the current article makes no mention that ioofer shut down and no longer exists.

97.107.39.205 (talk) 03:26, 3 August 2020 (UTC)