Talk:IWG plc/Archive 1

Slogan
The slogan is said to be "Professional Workplaces on Demand" here. But their TV ad says: "Offices that work for you". So I changed it. - Face 18:04, 12 March 2007 (UTC)

Senior Management section
Is this section useful or noteworthy? Also, I've corrected the reference but still can't work out where the bonus figure comes from..? Spatel1421 (talk) 10:56, 16 August 2010 (UTC) In terms of the bonus I don't think it's correct - looks like it's fake info. I'll pull info on salary from the most recent stock exchange report and update. --Iamthedigitalmonkey (talk) 18:21, 17 August 2010 (UTC)

Company Information
Im suggesting quite a lot of changes on this page. I work for Regus and this is looking to correct inaccuracies and factually incorrect information. I have added in some of the work we are doing on innovation,I'm happy to discuss any of what is below, my main objective is to ensure the timeline is correct and all figures etc are up to date. I have also gone through the references as many on the original page are old and no longer work - Henry Collinge

Regus plc is a multinational corporation that provides flexible workspace. Its network of more than 1,800 business centres in over 100 countries provides facilities for people to work, whether for a few minutes or a few years. The company is listed on the London Stock Exchange and is a constituent of the FTSE 250 Index.

History The business started in 1989 when entrepreneur Mark Dixon stopped off in Brussels, Belgium, and noticed how many business people had to work out of hotels and cafés for lack of a more professional environment. He identified a need for office space that was maintained, staffed, and available for companies to use on a flexible basis which led to the first Regus business centre opening in Brussels in Belgium.

Timeline 1989	Mark Dixon launches Regus and opens first location in Brussels, Belgium. (1) 1994	Enters Latin America and China, opening another 36 centres across the world. 1998	Opens first office in United States 2000	Goes public with IPO on the London Stock Exchange (2) 2001	Purchases U.S.-based Stratis Business Centres (3) 2004	Acquires major competitor HQ to become world’s largest provider of flexible workspace (4)(5) 2005 	New business centre openings in 35 capital cities expands footprint to more than 50 countries throughout Asia, North America, and Europe and support Regus’ international growth strategy. 2006 	Signs its 200,000 customer (6) 2007	Opens the first Regus Business lounge(7) 2008	400,000 customers in 950 locations across 70 countries. Moves HQ to Luxembourg 2009	In its 20th year opens its 1,000 centre in Mauritius and passes 500,000 customers. In response to the economic crisis launches more new products than in previous 15 years. (8) 2010	Footprint extends to 85 countries and, due to the phenomenal success of Businessworld, is used daily by more than 800,000 customers. Opens Global Management Centre in Geneva. 2011	Footprint extends to 90 countries with openings in Uganda, Serbia, Latvia, Ivory Coast and Croatia in September. In June of that year passes the 900,000 customer mark.(9)(10)(11)(12) 2012	Footprint extends to 99 countries with openings in Rwanda and passes the 1 million customer mark. Launches cloud based print service called DocStation (13) 2013	Regus opens in its 100th country Nepal and 1500th centre in Pune, India. Now serving daily over 1.5 million customers (14) 2014	Regus announced its support of the UK Government Growth Voucher Programme. The initiative gives financial backing and advice to start-up businesses. (15)

Products and services With approximately 2000 locations in over 100 countries, Regus’ growth has been maintained by a diverse range of products. Serviced offices Regus provides the office, desks, telephones and wifi, plus a support team of customer service assistants to greet visitors and complete admin tasks. Security, cleaning and equipment maintenance is also taken care of, leaving businesses free to concentrate on their core business. Meeting rooms Regus has a network of more than 5,500 meeting rooms. All come with internet and wifi connection, flipchart, whiteboard and markers, speakerphones and an LCD projector and screen if required, plus a dedicated support team. (16) Business lounges Designed for those that need to work on the move, you can call in at any one of the thousands of business lounges situated in city centres and increasingly at transport hubs and other locations all over the place. Away from the jostle and noise of coffee shops or hotel lobbies, the lounges offer an alternative space for people looking to get work done. (17) Businessworld Regus Businessworld is the credit-card shaped passport to business productivity.(18)  With one swipe, members can access business lounges and day offices, or even just print documents in any Regus business centre on the globe. There are different levels of Businessworld membership depending on the need of the individual. Video communications Video-communications is growing in popularity and it’s easy to see why. The time saved on long flights increases productivity as work days are fully utilised. There are also the knock-on benefits of saving on the cost of hotels and reducing transport-related CO2 emissions. Moreover, increasing productivity has been shown to lower stress levels, promoting a healthier work:life balance.(19) Virtual offices A virtual office provides communication and address services that allow users to reduce traditional office costs while maintaining business professionalism. Regus offers several virtual office services including a professional address, phone call and mail handling and meeting room facilities. (20) Workplace recovery A growing number of companies need to rely on workplace recovery to get their businesses up and running after natural, technical or man-made disasters. Regus offers a number of services to assist companies that have been affected by disasters including office space, administrative support and meeting room access to minimise disruption to business operations.

Innovation

Thinkpods Thinkpods are a unique solution offered to Regus customers, giving them a level of privacy in an open-plan space. They are designed to help users focus on their work by reducing the distractions people can experience in an open-plan environment. The Think Pods have been designed for use in Regus Business Lounges and have become iconic for Regus as they represent the flexible model of working the company promotes. There are now thousands of them in Regus centres all over the world. (21)

Thirdplace Instead of working at the office (the ‘first place’) or home (the ‘second place’), people are taking laptop, tablet, and/or smartphone to libraries, business lounges, business centres, co-working hubs and coffee shops. There’s no single, definitive ‘third place’ to work; people opt for the place that best suits their location, working style and schedule; however Regus has coined the phrase and applied it to their Regus Express product. To cater for this trend Regus has developed Regus Express locations, flexible workspaces closer to or actually at the places where people live and travel. The French, Dutch and Swiss rail operators - SNCF, NS Trains and SBB - have joined forces with Regus to open walk-in business lounges and meeting rooms at busy rail stations.(22)(23)(24) Shell and Regus are piloting instant-access workspace at gas station forecourts in France and Germany. Regus and Extra Motorway Services, Welcome Break, Moto and RoadChef are opening drop-in work places next to key highways in the UK.(25)(26)(27) Gatwick and Heathrow airports have both announced that Regus Express locations will open in the summer of 2014 in both locations.(28)(29)    Retailers and governments are joining the revolution with Staples launching Regus Express sites in the UK, and sites launching in public libraries across Singapore. (30)(31)

Business Station Regus Document Station is an application that allows you to print and fax from anywhere, scan-to-email and make copies at any Regus Document Station without additional installation requirements. Any print jobs can be released (printed) with the swipe of a Regus Businessworld card.

Driverless Meeting Room Car In February 2014, Regus announced their partnership with Rinspeed on the development of the concept car, the XchangE.(32) The concept backs Regus’s own drive to help people work on the road, and links to the growing network of Regus Express locations on Europe’s motorway network. The innovative design of the car allows the two front seats to swivel backwards to create a meeting space for four people allowing business travellers to work in the car without the need for a driver.(33) The car’s advanced technology systems allow passengers to remotely connect to their office, work productively, or make a presentation using a laptop. Type Public

Traded as LSE: RGU

Industry	Facility management and business support services Founded	1989, Brussels, Belgium

Headquarters	Saint Helier, Jersey (registered office) Luxembourg City, Luxembourg(head office)

Key people	Mark Dixon, CEO Dominique Yates, CFO Douglas Sutherland, Chairman

Products	Serviced offices, virtual offices, business lounges, meeting rooms, video communication, workplace recovery

Revenue	£ 1533.5 million 2013[1]

Operating income £ 90.8 million 2013[1]

Net income £ 66.9 million ) 2013[1]

Employees	8, 375 (2013) Website	www.regus.com

References 1 http://www.regus.com/about-us/history/1989.aspx 2 http://www.independent.co.uk/news/business/news/regus-valued-at-up-to-pound16bn-in-second-attempt-at-flotation-700023.html 3 http://www.bizjournals.com/birmingham/stories/2001/05/07/daily18.html 4 http://www.nytimes.com/2004/07/17/business/company-news-regus-will-buy-hq-global-and-add-227-us-office-sites.html 5 http://www.hq.com/aboutus/default.htm 6 http://www.london-se1.co.uk/news/view/2893 7 http://www.businesstraveller.com/news/regus-opens-first-drop-in-business-lounge 8 http://www.businesstraveller.com/news/regus-opens-1,000th-business-centre 9 http://www.itnewsafrica.com/2011/03/regus-takes-advantage-of-ugandan-growth/ 10 http://www.telegraph.co.uk/finance/newsbysector/supportservices/8731475/Regus-returns-to-profit-in-first-half.html 11 http://realbusiness.co.uk/article/5528-next_big_growth_opportunity_serbia 12 http://www.managementtoday.co.uk/features/1105851/the-mt-interview-mark-dixon/ 13 http://www.officingtoday.com/2012/02/what-does-regus-one-millionth-customer-mean-for-your-business-center/ 14 http://www.newbusiness.co.uk/articles/office-management/regus-hits-a-century-with-its-launch-nepal 15 http://startups.co.uk/government-launches-30m-growth-vouchers-initiative-for-small-and-medium-businesses/ 16 http://www.regus.com/products/meeting-facilities/meeting-rooms.aspx 17 http://www.incentivetravel.co.uk/news/venuesevents/14068-regus-opens-two-street-level-business-lounges-in-new-york-city 18 http://www.regus.co.uk/products/business-lounges/index.aspx 19 http://www.hrmagazine.co.uk/hro/news/1073392/work-life-balance-looking-worldwide-regus-global-survey 20 http://www.regus.co.uk/products/virtual-offices/virtual-office-bundles.aspx 21 http://www.onofficemagazine.com/projects/item/878-sterling-service 22 http://www.ft.com/cms/s/0/5c31d9da-111f-11e1-ad22-00144feabdc0.html#axzz2xBFsYZwb 23 http://www.economist.com/blogs/gulliver/2012/05/regus 24 http://www.ft.com/cms/s/0/e61a6df6-7268-11e1-9c23-00144feab49a.html#axzz2xBFsYZwb 25 http://www.smart-mobilitymanagement.com/regus_and_shell_launch_first_city_wide_work_hub_trial_53625-en-462-184031-1521.html 26 http://www.standard.co.uk/business/business-news/regus-to-open-business-centres-at-motorway-services-7880662.html 27 http://www.express.co.uk/finance/city/328752/Regus-in-motorways-tie-up 28 http://www.businesstraveller.com/news/regus-opens-flagship-london-business-lounge 29 http://buyingbusinesstravel.com/news/2722100-regus-opens-mobile-hub-gatwick-airport 30 http://www.insidermedia.com/insider/south-west/82823-regus-rolls-out-staples-jv-pilot-south-west 31 http://www.cio-asia.com/mgmt/leadership-and-mgmt/a-third-place-to-work-in-singapore-a-first-for-asia/ 32 http://www.thenational.ae/business/industry-insights/technology/productivity-on-the-go-with-driverless-car-that-turns-into-an-office 33 http://www.rinspeed.eu/info_Rinspeed-XchangemEem_25.html — Preceding unsigned comment added by 90.152.46.10 (talk) 11:59, 14 April 2014 (UTC)

External links modified
Hello fellow Wikipedians,

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 * Added archive https://web.archive.org/20080917204938/http://home3.americanexpress.com:80/corp/pc/2007/regus.asp to http://home3.americanexpress.com/corp/pc/2007/regus.asp

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Page's been object of vandalism.
There has been some malicious changes in the page content. John Wheeler was a physician and not Regus founder. The content does not match with the references. I removed the wrong content based in order to show only information based on facts and published articles.

Jackbr12 (talk) 12:44, 29 January 2016 (UTC)

External links modified
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External links modified
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 * Added archive https://web.archive.org/web/20121023220353/http://www.regus.co.uk/startuploan/index.aspx to http://www.regus.co.uk/startuploan/index.aspx
 * Added archive https://web.archive.org/web/20110816003552/http://fairspend.org.uk/articles/new-sponsor-announced.html/ to http://fairspend.org.uk/articles/new-sponsor-announced.html
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 * Added archive https://web.archive.org/web/20060313063507/http://www.fastcompany.com/online/33/regus.html to http://www.fastcompany.com/online/33/regus.html

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Redirecting Regus - is this correct?
Hi all,

I noticed that, following the company restructuring of Regus to IWG Inc. in December of 2016, there is no dedicated page for the Regus brand on Wikipedia because it has, of course, been redirected for linking posterity.

Is Regus a valid enough sub-brand of IWG to warrant having its own Wikipedia page? I was looking at the structure for Alphabet_Inc and Google - which seems to be a good comparison of another company restructure - and observed there are two separate pages for parent company Alphabet_Inc and subsidiary Google.

Does anyone have an opinion on this? It seems as though the Regus brand - still a significant, active, global workspace provider - warrants having it's own page separate from IWG Inc.

Thoughts most welcome. --Fountainofyouth (talk) 17:16, 18 February 2019 (UTC)


 * It seems to me that IWG plc and Regus are one and the same: Regus has simply rebranded itself. Dormskirk (talk) 23:02, 18 February 2019 (UTC)


 * Dormskirk IWG plc and Regus are not one and the same. IWG plc is a holding company, whereas Regus is one of several operating brands, the longest standing one. The other operating brands are Spaces (coworking services), No18 (members clubs), HQ (budget office services), Signature (Regus' premium offering in its line of offices). Confusingly IWG plc, used to called the Regus Group. Does the complexity of the relationship between holding company and brands, especially given the somewhat confusing naming, merit a clear explanation on the Wikipedia page? KatherineBusby2019 (talk) 15:14, 11 November 2019 (UTC)
 * Hi - It is confusing and it might be helpful to have a summary of the different brands used by IWG but, as previously explained, this would need to be independently sourced. Best wishes. Dormskirk (talk) 18:42, 11 November 2019 (UTC)
 * Thanks for the feedback.  or  would you have any suggestions of how best to reach out to independent, reliable editors? KatherineBusby2019 (talk) 13:49, 14 November 2019 (UTC)
 * It is the sources that need to be independent (as well as the editors). Best wishes. Dormskirk (talk) 14:47, 14 November 2019 (UTC)

Making the IWG plc page complete and accurate
Hi, I would like to propose the changes below this messages. This is the first time I am doing this, so any guidance would be welcome! I am more happy to submit the changes again if the ones below are in the incorrect format. The reason behind this effort is to ensure that the IWG page is complete and accurate.''

--

IWG plc, formerly Regus, is a multinational corporation that provides serviced offices, coworking services, virtual offices, meeting rooms, and videoconferencing to clients on a contract basis or pay-per-use basis. Founded in Brussels, Belgium in 1989,[2] the business is incorporated in Saint Helier, Jersey. It is listed on the London Stock Exchange and is a constituent of the FTSE 250 Index. As of 2019, IWG has approximately 3,500 coworking spaces with 2.5 million customers and operates in over 120 countries.(1)

History
Regus was incorporated in 1989 by British entrepreneur Mark Dixon. [5] He was influenced to start the company after identifying the need for workspace for people travelling for business, since they were often forced to work from hotels. In 1994 the company began an international expansion into Latin America and Asia[2] and by 2000, it completed a successful IPO on the London Stock Exchange.[6] Dixon’s goal was provide workspace as a service for small entrepreneurs, large corporations and fast-growing companies like Twitter, Facebook, LinkedIn who grow around the world in months using Regus’ flexible workspace facilities. (36)

In 2007 Regus further expanded its global position, opening business centers in Bulgaria, Jordan, Kenya and Qatar.[17] In June 2008 Regus introduced Businessworld, a multi-level membership service which allows users flexible access to Regus services in any Regus location worldwide, taking advantage of the company's international scale. It is aimed at clients who travel frequently.[18]

In 2013 Regus opened in its 100th country, Nepal,[24] and its 1,500th centre in Pune, India.[25] In 2014 Regus opened its 2,300th business centre in Boulder, Colorado and opened in 50 new towns and cities in Q1 alone. It also signed deals with Heathrow Airport[26] and Gatwick Airport,[27] as well as the Singapore government.[28]

In a Bloomberg interview on 6th August 2018, CEO of IWG Mark Dixon announced to focus on the business and grow the number of centres globally. “There is nothing like oversupply, this is overall a growing industry.” (33) A 2017 JLL report that 30% of global real estate will be flexible workspace by 2030 appears to confirm this. (34) According to IWG’s Global Workspace Survey of 15,000 businesses in over 100 countries, 62% claimed to already have a flexible workspace policy. (39)

United States
The United States is currently IWG’s largest market providing £883.7 million of the group’s external revenue. (1) The company currently has over 1,000 buildings operating in the U.S. today. (33) In 2001 the Regus business centre on the 93rd floor of South Tower at the World Trade Center was destroyed during the 9/11 attacks; five employees lost their lives.[8] The company was criticized for a lack of response to the victims' families, though a Regus official said they had made "proactive outreach to each and every family of the team members who are missing."[9] This move raised £51 million for the company,[11] which had been facing severe financial difficulties.[10] In 2003 Regus filed for Chapter 11 bankruptcy protection for its U.S. business, which had been struggling in the wake of the dot-com bubble.[12] Less than a year later it took its U.S. business out of Chapter 11 after restructuring,[13] financed by its share of the profitable UK business.[12] The company made a significant recovery in 2009, with U.S. sales tripling in size by 2012 (37). The company made a significant recovery in 2009, with U.S. sales tripling in size by 2012 (37). During a CNBC interview in October 2019, Mark Dixon explained: “You've got more corporations in America switching over to flexspace than anywhere else; they're really at the vanguard of changing the way that they support their people.” (39)

In 2019, IWG opened a Spaces location in the iconic Chrysler Building in Midtown, New York City on four floors, over 10,000 square feet in leasable space. August 2019 marked a brand launch of No. 18 for IWG in the United States. The Atlanta Buckhead club is the first No18 location in the U.S. and is the launching point for the brand’s forthcoming global expansion. No18 is located at 3017 Boling Way NE, and occupies nearly 30,000 square feet. No18 is a cosmopolitan members’ club for businesses, featuring beautifully designed lounges, meeting rooms and high-end workspaces tailored to support all its members’ various needs – work, play and social.

United Kingdom
In 2002 the company sold a controlling stake (58%) of its cornerstone UK business to Rex 2002 Limited, a company created by the private equity firm Alchemy Partners.[10] It re-acquired the Regus UK business in 2006 for £88 million, marking the end of a dramatic recovery from the company's near collapse in 2002.[11] On 5 July 2012 UK Prime Minister David Cameron announced that Regus would provide 30,000 young entrepreneurs across England with access to its global network of business lounges and administrative support, complementing the Government's StartUp Loans scheme managed by James Caan.[22]

Latin America
IWG entered Latin America in 1994 under Regus opening their first 3 centres in Sao Paulo, Brazil Panama City, Panama and Santiago, Chile. It expanded through the years with the Regus brand and introduced the Spaces brand in 2016 where it opened the first in Mexico City. Now it is present in 20 countries thought out LATAM including the Caribbean islands with 175 centres, 6 of them franchises. (41)

Strategy
IWG strategy of offering multi-brand solutions to meet the needs of each company size and price point [28]

IWG’S business strategy is to offer flexible workspace as a service. By offering a diverse and growing portfolio of flexible workspace solutions, the company aims to meet every need and price point. One of IWG’s principle differentiators is that they have the world’s largest network of flexible workspace solutions. (40)

Construction footage of the forthcoming Spaces location in the Chrysler Building, New York City IWG works in partnership with landlords, property owners and investors worldwide. They providing the middleware between a growing group of flexible workers and real estate,. IWG’s operating brands offer customers the flexibility to use workspace for as little as half hour up to long-term contracts lasting several years. (37) The company’s sales strategy is to sell its products online, via brokerage firms and through on-the-ground tours.

IWG supports diversity and inclusion. According to the 2018 Gender Gap Report compiled by the company, 69% of its upper middle management roles are held by women, with 41% of women in top-paying roles. (38)

Name change
In October 14, 2008, Regus Group plc became Regus plc. Regus plc was created as a holding company for Regus Group plc, in order to establish the company's headquarters in Luxembourg and its registered office in Jersey.[19] Regus maintained a policy of expansion, opening new business centres.[20] The company also renegotiated some leasing agreements with property owners in the UK to save money, warning owners that the vehicles holding the leases could go into administration (bankruptcy); this angered the British property industry.[21] In December 2016, under a scheme of arrangement, the company established a new holding company IWG (International Workplace Group). In a 2019 interview with Business Immo’s editor in chief Allan Saunderson, Mark Dixon explained: “We changed the name because now we haven’t only got Regus, we’ve got five other brands. IWG is the umbrella copany that sits above all the brands.” (35). The IWG portfolio consists of Regus, SPACES., HQ, Signature by Regus and No18. Notable acquisitions

In 2001 it acquired Stratis Business Centers, a U.S.-based network of franchised business centres, and expanded into the United States market.[7]

The company acquired HQ Global Workplaces, a global workplace provider based in the U.S. in 2004.[14] The company went on to acquire Laptop Lane, a chain of American airport business centres, later that year.[15] In 2006 the company entered partnerships with Air France-KLM and American Airlines for preferred access for business travelers and in 2007 it entered a partnership with American Express for preferred access for their Business Platinum cardholders.[16]

On 19 February 2013 Regus took control of MWB BE, the UK's second largest serviced office provider with a £65.6m cash bid.[23]

As part of its plan to diversify its portfolio of flexible workspace plans, IWG acquired Dutch coworking brand SPACES. In 2015, expanding the business to approximately 200 locations in over 40 countries (29). In March 2019, CEO of IWG Mark Dixon commented that "SPACES. This year will become about the same size as WeWork.” (30) In 2017, IWG acquired rights to Stockholm-based members club No18 under a franchise agreement with plans to expand globally. No18 has recently opened a new location in The Buckhead shopping mall in Atlanta, Georgia (31).

Franchise
In April 2019, IWG sold Regus Japan as part of a £320m franchise deal to meeting room rental business TKP Corporation. Mark Dixon has joined TKP’s board of directors as non-executive director.(32)

Operations and services
The company provides serviced offices, virtual offices, meeting rooms, and videoconferencing to clients on a contract basis. It operates in 106 countries[30] with 2,300 business centres,[31] making it the world's largest provider of flexible workspace.[31]

=References= 1.	^ Jump up to:a b c d "Annual Report 2018" (PDF). Retrieved 18 March 2019. 2.	^ Jump up to:a b "Our History - Regus UK". regus.co.uk. Retrieved 3 April 2015. 3.	^ Olaniyi, Bisi (2019-08-16). "Regus' Port Harcourt centre relaunched". The Nation (Nigeria). Retrieved 2019-08-20. 4.	^ Cave, Andrew (2004-07-17). "Mark Dixon, CEO of Regus: A true entrepreneur back on the expansion trail". London: The Independent. Retrieved 2009-04-25. 5.	^ Shah, Saeed (2000-09-27). "Regus valued at £1.6bn in second attempt at flotation". Independent.co.uk. Retrieved 2012-10-04. 6.	^ "Regus buys Stratis in $10m deal". Birmingham.bizjournals.com. 2001-05-09. Retrieved 2012-10-04. 7.	^ Staff Writer. "September 11 - A Memorial" (pg.88), CNN.com, August 2004 (Archive date). 8.	^ Dwyer, Jim, and Henriques, Diana. "A Nation Challenged: Death Benefits; Money for Families Of Attack Victims Could Vary Widely", The New York Times, September 20, 2001. 9.	^ Jump up to:a b Vaughan-Adams, Liz (21 December 2002). "Regus staves off bankruptcy with £57m UK disposal". The Independent. Retrieved 24 October 2017. 10.	^ Williams, Charles (2003-08-29). Regus becomes first UK firm to file for Chapter 11 Propertyweek.com. 11.	^ "Regius will buy HQ Global". New York Times. 2004-07-17. Retrieved 2012-10-04. 12.	^ Regus buys Laptop Lane 13.	^ Open from American Express Archived September 17, 2008, at the Wayback Machine 14.	^ "Where We Operate". regus.qa. Retrieved 3 April 2015. 15.	^ "Regus Responds to Growing Need for Privacy Amongst Business Travelers with the Launch of Businessworld Membership Card Program" Archived 2013-07-17 at the Wayback Machine, Press release, June 16, 2008. 16.	^ "Admission and Listing of New Regus Ordinary Shares" Archived 2013-07-17 at the Wayback Machine, General notice, October 14, 2008. 17.	^ Likus, Anita (27 August 2010). "INTERVIEW: Regus Set For Expansion Despite Harsh Conditions". The Wall Street Journal. London. 18.	^ Ruddick, Graham (12 March 2010). "Property industry furious at Regus". The Daily Telegraph. 19.	^ "StartUp Loans - Regus UK". Regus.co.uk. 2012-07-05. Archived from the original on 2012-10-23. Retrieved 2012-10-04. 20.	^ "Regus makes Business Exchange £65.6m bid". ft.com. 2013-02-19. 21.	^ "Regus opens in Nepal – now operating in 100 countries". www.londonstockexchange.com. 2013-06-24. 22.	^ "Regus opens 1,500th business centre in Maharashtra - The Times of India". timesofindia.indiatimes.com. 2013-03-27. 23.	^ "Regus Express open for business at Heathrow Terminal 5 - Sales Initiative". www.sales-initiative.com. 2014-08-12. 24.	^ "Gatwick Airport opens workpods designed by Regus". Daily Mail. 2015-01-06. 25.	^ "Singapore Becomes Regus' First Third Place Location in Asia". Business Wire. 2014-03-17. 26.	^ "Regus Becomes IWG As Scheme Of Arrangement Becomes Effective". Morning Star. 19 December 2016. Retrieved 23 April 2017. 27.	^ "Foreign investments to boost demand for flexible working space". www.bt.com.bn. Archived from the original on 17 June 2015. Retrieved 23 June2015. 28.	^ Jump up to:a b "Regus Global research reveals home working to be less effective - Regus UK". regus.co.uk. Archived from the original on 2015-06-26. Retrieved 31 December 2015. 29.	https://www.digitalfodder.com/wework-vs-regus-vs-spaces-vs-airbnb/ 30.	https://www.ft.com/content/e7309400-3fe2-11e9-b896-fe36ec32aece 31.	https://www.forbes.com/sites/danielleharling/2019/09/16/no18-readies-gourmet-breakfast-and-lunch-offerings-for-members-of-their-luxe-coworking-space-in-atlanta/#13f26e4c559a 32.	https://realassets.ipe.com/news/iwg-sells-regus-japan-for-320m-to-tkp-as-part-of-franchise-deal/realassets.ipe.com/news/iwg-sells-regus-japan-for-320m-to-tkp-as-part-of-franchise-deal/10030647.fullarticle 33.	https://www.bloomberg.com/news/videos/2018-08-06/iwg-ceo-says-board-are-confident-in-the-future-as-buyout-talks-end-video 34.	http://gmp.jll.com/Documents/research/pdf/Flexible-Space-2017.pdf 35.	https://www.youtube.com/watch?v=OVUYoilZBpU 36.	https://www.youtube.com/watch?v=GyRHH3K9yGE 37.	https://www.youtube.com/watch?v=GyRHH3K9yGE 38.	https://www.iwgplc.com/Documents/PGR.pdf 39.	https://www.iwgplc.com/global-workspace-survey-2019 40.	https://www.cbn.co.za/featured/cant-get-to-the-office-let-the-office-come-to-you/ 41.	https://allwork.space/2018/10/international-workplace-group-plans-to-grow-exponentially-in-latin-america/ --KatherineBusby2019 (talk) 10:15, 9 October 2019 (UTC)


 * Hi - Quite a lot of this material is either currently in the article or was previously in the article but has been stripped out on the basis that it made the article too much like an advert. It would be helpful if your proposed additions to the article (material not currently included and not previously stripped out) could be presented in bite-sized chunks. If you look at Talk:Accenture you will see a really good example of how to format proposed additions with the references attached to the text. I should add that the material should be in prose so timelines are not encouraged. Also all material should be independently sourced. I hope this helps. Best wishes. Dormskirk (talk) 11:06, 9 October 2019 (UTC)

Hi Dormskirk, I have taken a look at the Talk:Accenture page and based on learnings there, proposed text changes with references to back up the facts. Of course I'd like to discuss any changes to ensure the right information is on the page. I hope the edits are now more on the right track. Thanks! --KatherineBusby2019 (talk) 11:30, 14 October 2019 (UTC)

October 2019 update request 1
Hi! I'd like to suggest several structural edits to ensure the IWG Wikipedia page is complete, accurate and has the right structure in place for future content additions.

Multi-Brand Strategy
''I've provided additional sources dating from the last few months to offer a more complete picture of the company's multi-brand strategy, with a summary of historical events in key markets. All additional references have been added as requested. All notes to editors in Italics. Suggested edits begin below.'' IWG operates with a portfolio of flexible workspace brands that cater to different market segments. The rationale for doing so stems from the importance employees are increasingly placing on their work environments. As market demand for flexible workspace increases, a multi-brand strategy in new markets aims to facilitate company growth.

IWG works in partnership with landlords, property owners and investors worldwide. They providing the middleware between a growing group of flexible workers and real estate. IWG’s five main operating brands offer flexible workspace contracts for as little as half an hour as well as long-term contracts lasting several years. . The company’s sales strategy is to sell its products online, via global brokerage firms and in-person tours.

United States
The United States is currently IWG’s largest market providing £883.7 million of the group’s external revenue. The company currently has over 1,000 buildings operating in the U.S. today.

In 2001 the Regus business centre on the 93rd floor of South Tower at the World Trade Center was destroyed during the 9/11 attacks; five employees lost their lives.[6] The company was criticised for a lack of response to the victims' families, though a Regus official said they had made "proactive outreach to each and every family of the team members who are missing."[7]

In 2003 Regus filed for Chapter 11 bankruptcy protection for its U.S. business, which had been struggling in the wake of the dot-com bubble.[8] Less than a year later it took its U.S. business out of Chapter 11 after restructuring,[9] financed by its share of the profitable U.K. business.[8]

''Note to editors: no textual changes proposed to these two paragraphs above. All references unchanged from on those on the current Wikipedia page. The only proposed change is their position, that is, within the new "United States" sub-section.''

The company made a significant recovery in 2009, with U.S. sales tripling in size by 2012. During a CNBC interview in October 2019, Mark Dixon explained: “You've got more corporations in America switching over to flexspace than anywhere else; they're really at the vanguard of changing the way that they support their people.”

In 2019, IWG opened a Spaces coworking location in the iconic Chrysler Building in Midtown, New York City on four floors, over 10,000 square feet in leasable space. August 2019 marked the launch of the No. 18 members club for IWG in the United States and occupies nearly 30,000 square feet. 

United Kingdom
In 2002 the company sold a controlling stake (58%) of its cornerstone UK business to Rex 2002 Limited, a company created by the private equity firm Alchemy Partners.[10] It re-acquired the Regus UK business in 2006 for £88 million, marking the end of a dramatic recovery from the company's near collapse in 2002.[11]

On 5 July 2012 UK Prime Minister David Cameron announced that Regus would provide 30,000 young entrepreneurs across England with access to its global network of business lounges and administrative support, complementing the Government's StartUp Loans scheme managed by James Caan.[22]

''Note to editors: no textual changes proposed to these two paragraphs above. All references unchanged from on those on the current Wikipedia page. The only proposed change is their positioning, within the new "United Kingdom" sub-section.''

Latin America
IWG entered Latin America in 1994 under Regus opening their first 3 centres in Sao Paulo, Brazil Panama City, Panama and Santiago, Chile. The company expanded with the Regus brand and introduced the Spaces brand in 2016 where it opened the first in Mexico City. Now it is present in 20 countries thought out LATAM including the Caribbean islands with 175 centres, 6 of them franchises. 

Notable acquisitions
''Note to editors: no proposed changes to the copy for this already-existing paragraph. Would it make sense to add "Notable Acquisitions" as a sub-section to the "Multi-Brand Strategy"?''

Franchise
''Note to editors: again, no proposed changes to the actual copy for this already-existing paragraph. Would it make sense to add "Franchise" as a sub-section to the "Multi-Brand Strategy"?''

--KatherineBusby2019 (talk) 11:27, 14 October 2019 (UTC)


 * Hi - I have added the bit on multi-brand strategy but I do not see the value of moving material which is currently in the history section to a key markets section - it smacks of marketing. The other material you have proposed also looks quite promotional but I am happy to look again if there is a specific paragraph which you think we should reconsider. Best wishes. Dormskirk (talk) 16:51, 14 October 2019 (UTC)
 * just for the record, I removed the multi-brand strategy section again, since it comes across as promotional, and frankly very hard to understand for people who don't speak the jargon. Basically what it seems to say is that they offer different types of temporary office space for clients – the rest is all window dressing as far as I can tell. The sources were mainly interviews with company representatives, so of course those are going to use the marketingspeak, but I just can't see the encyclopedic relevance of any of it. --bonadea contributions talk 07:38, 16 October 2019 (UTC)
 * OK. Fine with me. Thanks. Dormskirk (talk) 07:44, 16 October 2019 (UTC)

RHM22 Feel free to take a look at the ongoing discussions to improve this page for accuracy and completeness. Contributions welcome. --KatherineBusby2019 (talk) 14:47, 29 October 2019 (UTC)

October 2019 update request 2
I would like to suggest the following edits in the History section:

1. Would the paragraphs beginning "In 2001 the Regus business centre on the 93rd floor of South Tower" and "In 2003 Regus filed for Chapter 11 bankruptcy protection" make more sense in a dedicated paragraph about the U.S. business, as proposed in edit "October 2019 Request"?


 * I do not see any merit in doing this. It may make the material less prominent but it is important to maintain a neutral position and the material is part of the history of the company. Dormskirk (talk) 07:13, 16 October 2019 (UTC)

2. Can I propose the following information and reference to the History section:

"According to the Gender Gap Report compiled by the company in 2008, 69% of its upper middle management roles are held by women, with 41% of women in top-paying roles. "


 * The text is fine but it is not currently independently sourced as required by WP:CITE.Dormskirk (talk) 07:13, 16 October 2019 (UTC)

3. Finally, would it make sense to bring back the Operations and Services section, but rather than maintaining the section, remove the subtitle and simply add the text as the conclusion to the History section? The text I am specifically referring to is:

"The company provides serviced offices, virtual offices, meeting rooms, and videoconferencing to clients on a contract basis. It operates in 106 countries[30] with 2,300 business centres,[31] making it the world's largest provider of flexible workspace.[31]"


 * Hi - Please can you attach the references here for ease of checking. Thanks. Dormskirk (talk) 07:13, 16 October 2019 (UTC)


 * Sure, here they are:

[30] refers to https://www.ft.com/content/e7309400-3fe2-11e9-b896-fe36ec32aece but as this is behind a paywall you can also see this here http://m.wikidaily.org/wiki/Regus

[31] refers to https://www.ft.com/content/30baa07a-da94-11e8-9f04-38d397e6661c

It would be great to discuss these changes, and implement the ones that make sense. The idea of this initiative is to structure the page in a way that we can add more factual information about our key markets and ensure the overall page is both complete and accurate. Thanks! --KatherineBusby2019 (talk) 08:28, 22 October 2019 (UTC)

--KatherineBusby2019 (talk) 05:51, 16 October 2019 (UTC)


 * I have added most of this leaving out the last bit which seemed promotional. Dormskirk (talk) 12:41, 21 October 2019 (UTC)


 * Thanks for providing guidance and rightly exercising caution. --KatherineBusby2019 (talk) 08:30, 22 October 2019 (UTC)

Template message
Hello!

I am updating the IWG plc Wikipedia page as part of my ongoing work with the company. I'm suggesting edits through the IWG:Talk to remove dead links, add recent information for accuracy and completeness as well as improve the overall structure of the page.

A template message has appeared at the top of the page, which is indeed accurate and says: A major contributor to this article appears to have a close connection with its subject. It may require cleanup to comply with Wikipedia's content policies, particularly neutral point of view. (October 2019)

The reason why I've dropped by the Talk (and Teahouse) for support is that it is unclear to me what a "cleanup" means. I would need some clear examples where the IWG plc Wikipedia page appears to not have a neutral point of view. Would anyone be able to support by taking a look at the page and offering some guidance? I will then remove or revise any content that does not appear to be from a neutral PoV.

Thank you in advance. --KatherineBusby2019 (talk) 06:11, 16 October 2019 (UTC)


 * I am comfortable that the article currently does present a neutral view, but given that it has been edited by an editor with a close connection to the company, other editors may take a different view. One editor previously labelled it with an "advert" tag. Best wishes. Dormskirk (talk) 07:26, 16 October 2019 (UTC)


 * I have to disagree with this assessment. One core principle for all Wikipedia articles is to present topics from an uninvolved point of view. Including umpteen PR statements from founder interviews is contrary to this goal. An article should focus on objective verifiable facts from independent experts. Generally speaking, what a company or businessperson wants to tell about their own business, especially regarding promotional or subjective claims, is largely irrelevant and better suited for a trade magazine. Anyway, I have removed most and rephrased some of the unencyclopedic parts. GermanJoe (talk) 09:27, 16 October 2019 (UTC)


 * Hi GermanJoe, I have taken inspiration from edits on pages such as Tesla Inc where routine edits have been proposed by an individual affiliated with the company. I am not providing PR statements as part of these edits, but am rather trying to find credible sources that provide insights into the company's evolution to ensure the Wikipedia page is as accurate and complete as it can be. --KatherineBusby2019 (talk) 13:46, 18 October 2019 (UTC)

October Content Request Update 3
.

I'd like to propose a further additions to the IWG plc Wikipedia page as part of my ongoing work with IWG.

Some proposed changes
In the Operations section, would it make sense to include the latest openings announced as part of IWG's Interim Results H1 2019 report?

Explanation: IWG opened 114 new locations (3.0m sqft / 280k sqm) in H1 2019 as per the interim results announcement. These centres were in 30 countries, of which 2 were new countries and 90 cities, of which 20 were new.

References supporting change:

http://investors.iwgplc.com/~/media/Files/I/IWG-IR/reports-and-presentations/2019/iwg-hy-announcement-2019-final.pdf http://investors.iwgplc.com/~/media/Files/I/IWG-IR/reports-and-presentations/2019/2019-interim-results-presentation.pdf

I have done my utmost to submit proposals in accordance with Wikipedia rules. Guidance is always welcome. --KatherineBusby2019 (talk) 10:35, 25 October 2019 (UTC)


 * Hi - Please can we have independent sources as required by WP:CITE please. Thanks Dormskirk (talk) 11:05, 25 October 2019 (UTC)

Some proposed changes
Would it make sense to include a new Marketing and Branding section, to highlight the company awards obtained in the past few years?

Information to be added: proposal to add Marketing & Awards section

Explanation 1: IWG interbrand rating no. 90 of Britain's most admired companies as of 2017.

References supporting change: https://www.rankingthebrands.com/Brand-detail.aspx?brandID=6579

Explanation 2: IWG, in partnership with digital agency Croud, were the winner of the 2019 Social Media Marketing Awards for the B2B Social Media Campaign of the Year.

References supporting change: https://www.socialday.live/features/2019/10/15/social-media-marketing-awards-2019-winners

Explanation 3: IWG received the “Best Employer Brands 2019” and “Dream Companies to Work For” awards in recognition of the leadership of its brands, Regus and Spaces, in human resource management

References supporting change: https://tribune.net.ph/index.php/2019/08/06/employees-dream-companies/

Explanation 4: IWG's longest standard operating brand Regus, in partnership with digital agency Croud, were the winner of the 2018 Drum Award

References supporting change: https://www.thedrum.com/news/2018/07/01/croud-and-regus-making-global-work-locally-across-3000-locations

Historically there are more awards won by IWG and its operating brands, but I wanted to start with these from the last 24 months to keep to the rule of submitting edits in bite-sized chunks. Thanks! --KatherineBusby2019 (talk) 08:51, 22 October 2019 (UTC)


 * Hi - As mentioned below, I would not recommend any more material on markets, marketing or branding. Best wishes, Dormskirk (talk) 10:14, 22 October 2019 (UTC)


 * Hi Dormskirk (talk) I will keep my editing suggestions void of material on markets, marketing or branding. What I would ask is clarification as to why Accenture do feature a Marketing and Branding paragraph. On some level, wouldn't that technically be promotional even if written from an independent third party? Does factual content become promotional depending on who submits it? Answers to these questions will help me to understand what is within Wikipedia's guidelines, and guide my own future suggestions on this topic. KatherineBusby2019 (talk) 15:14, 24 October 2019 (UTC)


 * Hi - Any answer to this is bound to be pretty subjective. As you know, I would have been content with a short section on marketing and branding (like Accenture). I think the difficulty with the IWG article is that there have been so many attempts by conflicted editors to add marketing material without going through the proper conflict of interest procedure, there is bound to be push back from some editors. I would leave the article alone for a bit now. Best wishes. Dormskirk (talk) 16:39, 24 October 2019 (UTC)

Some proposed changes
Information to be added: Google and Uber signing to IWG plc Explanation: Recent news that two major companies have chosen to work with IWG. There is very little information on this page as to whom worldwide is usually services provided by IWG Plc's operating brands. References supporting change: https://www.bizjournals.com/dallas/news/2019/10/08/uber-dallas.html#g/461477/12 https://business.financialpost.com/real-estate/property-post/google-snubs-wework-signs-toronto-lease-with-co-working-rival

This is factual information backed up by credible industry sources and has nothing to do with markets, marketing or branding. If this is still not on track, please do send any links to pages that give suggestions for updates that have a better probably of being accepted. Thanks for your time. --KatherineBusby2019 (talk) 11:40, 21 October 2019 (UTC)


 * This does not seem historic or notable, and indeed seems promotional, so I have left it out. Dormskirk (talk) 12:45, 21 October 2019 (UTC)

Some proposed changes
Information to be added: Multi-brand strategy(section) Explanation of issue: IWG plc is currently only global flexible workspace company with a multi-brand portfolio. This is not mentioned on the current Wikipedia page. References supporting change: https://www.youtube.com/watch?v=YAmh91tNeA0 https://www.mipim.com/en/Sessions/69843/OPERATING-FLEXIBLE-WORKSPACE-THROUGH-MULTI-BRANDS-IMPACT-FOR-OCCUPIERS-AND-LANDLORDS https://www.nytimes.com/2019/10/02/business/iwg-mark-dixon.html https://www.cityproperty.info/news?id=589-snews https://allwork.space/2018/10/international-workplace-group-plans-to-grow-exponentially-in-latin-america/ https://sg.news.yahoo.com/iwg-launches-first-office-space-082906005.html https://www.marketscreener.com/IWG-INTERNATIONAL-WORKP-32526474/news/IWG-International-Workplace-Annual-Financial-Report-Announcement-28117554/ http://english.eurobuildcee.com/?page=edition&id=1342&id_article=3528

Note to editors: if the information needs to be presented in a different way, or more clearly, please let me know.

--KatherineBusby2019 (talk) 17:47, 17 October 2019 (UTC)


 * Hi - As you may be aware I previously inserted a small amount of material on "Multi-brand strategy" on your behalf. There was however no support for this from other editors since it comes across as promotional, and Wikipedia operates by consensus and I now accept their position. I recommend you do the same. Best wishes. Dormskirk (talk) 17:55, 17 October 2019 (UTC)


 * Hi Dormskirk thanks for including the excerpt. --KatherineBusby2019 (talk) 13:44, 18 October 2019 (UTC)

Some proposed changes
Information to be added: Sections on activities in major markets Explanation of issue: IWG plc has 120 markets and the page as it currently stands does not feature any activity about them. Would it make sense to add sub-sections in the History paragraph to look at activities in the US, UK and LATAM markets? Please advise on how the page could incorporate more historic detail on each market and remain within Wikipedia's jurisdiction. References supporting change: https://www.flexsa.co.uk/blog/regus-breaks-ground-with-new-uk-franchise-model https://www.entrepreneur.com/article/305186 https://allwork.space/2018/10/international-workplace-group-plans-to-grow-exponentially-in-latin-america/

Very much looking forward to your feedback.--KatherineBusby2019 (talk) 14:01, 18 October 2019 (UTC)


 * Hi - Following recent experience I would not recommend any more material on markets, marketing or branding. Dormskirk (talk) 14:14, 18 October 2019 (UTC)
 * The ratio of promotional content to explanation of what the company actually does is already too high. KatherineBusby2019 wants to make it even higher. (This gives an impression of "all hype no beef", and I'd advise against investing in such a company.) I'd like to know:
 * Does the company own any of the premises in which it provides office space, or are they all leased?
 * What is its ratio of debt to equity? Maproom (talk) 11:09, 22 October 2019 (UTC)


 * For official financial information about the company, please see either the 2018 Annual Report for Investors or on this trusted third party site: https://www.marketwatch.com/investing/stock/iwg/profile Hope this helps. --KatherineBusby2019 (talk) 14:52, 29 October 2019 (UTC)


 * I agree that there is already too much about how big the company is, and too little about what the company does. David notMD (talk) 11:36, 22 October 2019 (UTC)


 * David notMDMaproom Would paragraphs on market activity solve this issue of adding more content about what the company actually does? For example, in the United Kingdom:

UK openings of flexspace locations: https://www.thetimes.co.uk/article/bishopsgate-is-signature-development-for-iwg-59s0g5czj https://www.placenorthwest.co.uk/news/regus-takes-26400-sq-ft-at-st-jamess-tower/

UK partnership with social initiative: https://pressat.co.uk/releases/regus-and-socialboxbiz-announce-laptop-donation-drive-across-regus-centers-e579f604a40d602a110e34aa37f6266b/

New senior UK hire: http://elitefranchisemagazine.co.uk/international/item/co-working-space-provider-regus-enters-the-uk-and

If you could give feedback on each submission, whether it is notable, historical and not promotional. This feedback would be an invaluable guide to what material to submit for the page in future. --KatherineBusby2019 (talk) 16:24, 23 October 2019 (UTC)


 * This is not my area of expertise (nutrition and dietary supplements industry), but my personal opinion is those three examples are just more marketing crap. The last introduces the idea that IWG is branching out into franchising office sites rather than owning, but it is too fluffy. Are there no trade or financial magazines with articles that are independent, NPOV descriptions of what IWG is? David notMD (talk) 16:36, 23 October 2019 (UTC)
 * I agree with David notMD. Does anyone actually use the service provided by Regus? Do they ever describe it? Write reviews of it? Maproom (talk) 16:21, 29 October 2019 (UTC)


 * There are Trustpilot reviews for two of IWG Plc's operating brands. They are:Regus https://www.trustpilot.com/review/www.regus.co.uk Spaces https://www.trustpilot.com/review/www.spacesworks.com. Hope this answers your question. Please let me know if I can source further information. --KatherineBusby2019 (talk) 11:29, 30 October 2019 (UTC)