Talk:Information technology management

Wiki Education Foundation-supported course assignment
This article was the subject of a Wiki Education Foundation-supported course assignment, between 19 January 2021 and 30 April 2021. Further details are available on the course page. Student editor(s): Mof1987.

Above undated message substituted from Template:Dashboard.wikiedu.org assignment by PrimeBOT (talk) 00:32, 17 January 2022 (UTC)

Redirection Corrected
Some upper-lower case writings of IT Management would redirect to Management Information Systems. I corrected that. And I will add the reason to the article. —Preceding unsigned comment added by Emrekenci (talk • contribs) 10:17, 3 February 2009 (UTC)

New list of headings
Taking silence for agreement, I've started restructuring this page as given below. Richard Rannard (talk) 23:20, 2 February 2009 (UTC)

Sorry I didn't have the time to take a close look lately. I think we're on the right track now. I will be making some contributions/comments about the new titles below where we did the initial discussion. But lets not rush, its not a very straightforward topic.

I have one suggestion: Lets take a look at what the top management consulting companies list under IT Management. We can start with McKinsey and Boston Consulting Group. These companies always provide strategic/managerial advices to their clients, so their IT practices are definitely relevant for us. Check out McKinsey BTO's website and BCG's IT page under business topics.

Also I propose that after we're done or halfway done with this article, we can go on to improve Information Technology article. Which is far from how it deserves to be. --Emre Kenci (talk) 07:39, 3 February 2009 (UTC)

And also write something about yourself in your user page, it's blank :) —Preceding unsigned comment added by Emrekenci (talk • contribs) 07:43, 3 February 2009 (UTC)

List Of Headings
1) List of main IT Management Concepts (We can reference Making IT Happen and Gartner here) I think this part is essential can go to the article right away. Perhaps a more appropriate title can be found.

2)

3)

--Emre Kenci (talk) 13:30, 22 January 2009 (UTC)

(I'm new to this, so the columns didn't come out as I want - any help appreciated.)

OK, so a second iteration of the main IT management concepts are:

IT and functional departments (e.g. HR, marketing etc):

- IT and Human Resources

- Roles and responsibilities

- Recruiting and training

- Developing IT project managers

- Developing IT leaders - the CIO

- Women CIOs

- Managing the global workforce

- Risk Management for IT

- IT marketing

- Business intelligence

- Knowledge Management

The role of the IT organisation:

- IT organisation

- IT sourcing: make vs buy, TCO model

- IT Governance and budgeting

- Estimating the benefits of IT

- Best practices in IT

- IT measurement matrix

The business and IT:

- IT strategic change

- Managing external relationships

- IT project prioritisation

- IT Portfolio Management

- IT Project Management

- Capturing business value with IT

- Aligning IT with the Business

- Mergers and IT

- IT Service Management

Techical management:

- IT infrastructure

- IT architecture

- IT investment decision

- Enterprise Resource Planning (ERP) systems

- CRM and IT

- Data warehousing

- Software development

- IT Security Management

Emerging issues:

- eBusiness

- Emerging technologies

- Web-based infrastructures

Miscellaneous

- History of the IT revolution

- Does I.T. Matter? (Book by Nicholas Carr)

I took this from several references:

- "IT and Organisational Performance", lecture notes, Australian Graduate School of Business, 2008, http://www2.agsm.edu.au/agsm/web.nsf/AttachmentsByTitle/SampleOverview_ITOP/$FILE/SampleOverview_ITOP.pdf

- McKeen and Smith

- CIO Wisdom: Best Practise from Silicon Valley's Leading IT Experts, Lane, D. (ed), Prentice Hall 2004

McKeen and Smith has an earlier volume (which I don't have) called Management Challenges in IS.

Now over to you to do the next iteration! I don't expect the subject to end up like this at the end. Richard Rannard (talk) 20:48, 26 January 2009 (UTC)

Ok now the list is extended as much as it can :) So my iteration will not add anything to that list. In fact, I think we should cut it a little. Let's stick to the definition. "IT Management is using IT as a corporate resource to create profit, productivity etc etc." In short, IT Management is the activities of IT Managers in corporations (Think about CIOs and other IT Executives). In this sense, some elements in the list are not IT management activities such as Women CIOs, IT marketing, Software Developement, Data Warehousing, IT Marketing, ERP systems. On the other hand, Sourcing, for instance, is right on point. Managers do decide whether to buy or produce.

I think we should separate IT Management from general IT concepts and running a high tech firm. Emerging Issues part clearly belongs to Information Technology article. IT Marketing can be defined as marketing activities of a company which provides Technology products/services. But it's marketing in the end and if a separate IT Marketing concept is to be defined, it should be defined under Marketing not IT Management. Just as, I think, this article belongs under Management. So it's your turn again, tell me what you think about this stuff I just wrote :) --Emre Kenci (talk) 16:02, 29 January 2009 (UTC)

I think you have spent more time thinking about this that me :) I've added your excellent comments, deleting those elements that you pointed out were unnecessary.  I've also split the heading "The business and IT" in two, adding "Sources of competitive advantage in IT" - I was thinking that it gives us a high level, corporate overview ("Sources") and a more hands-on, business approach ("Business"); what do you think?  The headings are now:

- The role of the IT organisation: IT Organisation, IT Sourcing, IT Governance, IT Budgeting

- Sources of competitive advantage in IT: Estimating the benefits of IT, Best practices in IT, IT measurement matrix, IT strategic change, Capturing business value with IT

- The business and IT: Aligning IT with the Business, IT Portfolio Management, IT Project Management,  IT Service Management, Managing external relationships

- Techical management: IT infrastructure, IT architecture, IT investment decision, CRM and IT, IT Security Management

- IT and functional departments: IT and Human Resources, Risk Management for IT, Business intelligence

There are enough level 2 headings for someone (i.e., you and me) to put into the IT Management article, write a brief paragraph of text underneath, and start linking the elements to existing pages. Like I said previously, the majority of the pages are written already; we can write dummy articles for the others. Once we have the IT Management written and linked in, the next step is to go through the pages and (if necessary) add to them. Comments? Richard Rannard (talk) 04:19, 30 January 2009 (UTC)

Richard, the new titles are more like book titles and they don't mean anything encyclopedic. There are some inconsistencies as well for example It budgeting and IT Governance under the role of IT? Lets list all the concepts (IT vsvs Management) under IT Management Disciplines and then lets create other titles for the article. Like The Role of IT Management under which we can give some encyclopedic explanation. —Preceding unsigned comment added by Emrekenci (talk • contribs) 10:28, 9 February 2009 (UTC)

I deleted your secitons based on the reason I stated above. If you disagree we can talk but even if you're going to add those section back you should provide wuality content. We cannot create a section and say this section is more like a hands on approach etc. Those are discussions and they belong here. On the page there should be encyclopedic content. --Emre Kenci (talk) 10:04, 11 February 2009 (UTC) SHREEJAN POKHAREL — Preceding unsigned comment added by 202.79.37.135 (talk) 06:39, 4 September 2011 (UTC)

Deleted See Also Section
As the Main Concepts are covering almost everything we can reference to IT Management there's no need to make a See Also section. I deleted that section. If we have a good reason to have it back in the future then we can.--Emre Kenci (talk) 16:54, 25 January 2009 (UTC)

Deleted empty sections
Emre, you are right; I've deleted the empty sections. The table of contents is a good idea, can you show me how?Richard Rannard (talk) 10:31, 22 January 2009 (UTC

The table of contents for articles are automatically generated after a sufficient amount of headings are created (I think it's 5, I'm not sure). But what I mean is we should create a list of headings that should go under IT Management and try to provide some content for those headings. We can create a list here in the talk page and as we fill under those we can move them into the article. I absolutely have no idea what the elements of the list should be right now. We need to think. --Emre Kenci (talk) 13:15, 22 January 2009 (UTC)

OK. See above for the next iteration of the list. I think that actually most of the work (filling out the list) is done; we should just be adding links, at least in the beginning. Later on we can expand it. Richard Rannard (talk) 20:55, 26 January 2009 (UTC)

Content Organization
I find the new organization of the page a little awkward. Because under the headings are empty, and it would not make any sense if we fill under them because each heading also have their own articles. We'd just be repeating what is already told in those articles. If there are practices we can place under IT Management that do not have their own pages we should create those articles instead of explaining them under IT Management.

So I think we should think about a table of contents for this page. If we create a list of heading we must fill it could guide us. We need the guidance because IT Management is such a broad term. --Emre Kenci (talk) 08:20, 22 January 2009 (UTC)

New Reference
The book Making IT Happen: Critical Issues in IT Management is a good reference for this article. Thank you for the input Richard. I already ordered it from amazon.com. Please add this article to your watch list so we can continue to collaborate. --Emre Kenci (talk) 08:20, 22 January 2009 (UTC)

Added Aligning IT with the Business
Added a few links and rearranged the page.124.170.143.32 (talk) 00:56, 21 January 2009 (UTC)

Minor edit
Following on from Emre Kenci, I made a minor change, replacing the dot-point "Risk Management" to the link "IT risk". First time I've edited Wikipedia! Please keep contributing to this article. (Later) I changed "Security Management" to the link "IT Security". --RR (talk) 22:37, 16 January 2009 (UTC) --Richard Rannard (talk) 05:53, 20 January 2009 (UTC)

Congratulations Richard! --Emre Kenci (talk) 08:08, 22 January 2009 (UTC)

Page Renewal
As I had announced before, I completely replaced this page. The old page had no references. And, as stated below, It was a direct paste from a study posted on acm.org. The study is a student paper, possibly a homework from a university in Bangalore (MBA, Ibs-Bangalore). The paper defines IT Management without any inline citations. And the references stated at the end of the study also do not include a definition of IT Management. So we can conclude that the definition which was posted on this page is those students' ideas. My definition is very poor at the moment I know. But it's reliable and properly referenced. Please contribute to this article. --Emre Kenci (talk) 13:06, 22 December 2008 (UTC)

Redefinition
I will replace this page with a new IT Management definition because of obvious reasons. Anyone interested in making a contribution to my study can go to my user page (That's where I'm writing the draft). Thank you. --Emre Kenci (talk) 14:18, 1 December 2008 (UTC)

Link to main management article
The main article on management currently links to this article, so it would be great if someone could take the time to expand and polish it this. I'm removing the stub tag and tagging it for expansion. --SueHay 15:13, 9 March 2007 (UTC)

Copyright violation?
The text in this article as of today (4th April 2008) is a direct paste from http://www.acm.org/ubiquity/views/pf/v8i08_lalith.pdf and may be in violation of copyright laws. —Preceding unsigned comment added by 220.225.64.6 (talk) 08:47, 4 April 2008 (UTC)

Worse Still
The original source of the text was a poorly referenced paper. The paper had a list of references but in the body of the text only TWO! statements were attributed. The rest of the paper consisted of unfounded opinion, supposition and lacked any real academic rigour. —Preceding unsigned comment added by 144.134.3.54 (talk) 03:18, 3 August 2008 (UTC)

ia am very proud that you are interesting to open my profile. —Preceding unsigned comment added by 203.111.235.5 (talk) 00:25, 1 August 2009 (UTC)

New open standard for managing IT like a business
ICT Standard Forum has created a open source, free to use ICT Standard for Management framework that shows how to run IT like a business. The community homapage is at www.ictstandard.org. It's an umbrella to most existing 'de facto' standards, but is more complete and written in language that also busienss leadership understands. Any comments? Should it be added as a reference to IT mgmt wiki information?Globaltka (talk) 07:46, 30 August 2010 (UTC)gk 2010

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