Talk:Internal communications/Archives/2012

General clean-up
I have started a clean-up of this page, trying to create a consistent Wikipedia tone to the article (I think I have removed most of the tone issues - and have accordingly removed the tone alert), and fixing most of the grammatical, spelling and article structure issues.

I haven't (yet) started adding more references - probably something that should be undertaken by someone who is more of a domain expert and who knows the leading authorities, etc. Paul W (talk) 09:29, 31 August 2009 (UTC) internal communication is very important towords the goal of any organization because its directly related to it —Preceding unsigned comment added by 94.1.103.241 (talk) 20:26, 13 October 2009 (UTC)

Parameters undefined
This reads to me like a suspiciously linear presentation of what's in fact a many-sided topic. Maybe it would help if we were to apply some sort of common template to this article from articles of other, more mature organisational functions, maybe? For example, I'd certainly expect somewhere in this article to set out the genesis of the specialism - a sense of the history of the theory and practice in this field. It must be crucial to any understanding of internal comms to appreciate its relative newness as a stand-alone function in organisations, and thus its immaturity as a function relative to others such as marketing, HR, etc.

I'd argue we should also plan to make Internal_marketing a sub-section of this article. Adhib (talk) 15:54, 27 September 2009 (UTC)


 * I've gone on to do a first pass through the article here, trying to get to a more robust article structure. Theory and History remain to be fleshed out. All input most appreciated! Adhib (talk) 19:25, 3 May 2010 (UTC)


 * Approaching the point where I'm ready to swap-out my 'offline' version for the live article. Just need to build a reasonably accessible tour of the theory, and flesh out the history of the discipline. Again, suggestions very welcome Adhib (talk) 10:26, 7 May 2010 (UTC)


 * In the absence of any further input, I'm slapping across my update from the above draft version. There are some gaps towards the end of the article which would benefit from some extra attention. Adhib (talk) 10:33, 21 September 2010 (UTC)

Wholesale refresh
OK, the parts of the refreshed article that I could use some help with are towards the end - to do with the history and current trends/issues in the discipline:


 * Need biographicals on the individuals I've listed out as 'early adopters' (and more women?)


 * Since the foundational work on employee communication in the 1980s and 1990s, two other significant component parts of IC have come into focus - a knowledge management function, helping the organization make fullest possible use of the knowledge at its disposal, and a conversational facilitation or organizational development function, helping participants communicate among themselves more effectively, ie, without requiring formal intervention by an IC function.


 * ===Trends===
 * A general movement towards more integrated marketing/communications? Integrated_Marketing_Communications or marketing communications?
 * The impact of more highly networked, lateral, peer-to-peer information flows within organizations. social media

Adhib (talk) 10:37, 21 September 2010 (UTC)

Harold Lasswell
Does anyone else see the reference to Harold Lasswell in IC practice as extraneous? I understand why general communication theory might need to feature slightly in this article, but I think I'd rather see Heron's (1943) "Sharing Information with Employees" cited here, if a prominent early theorist is needed - would feel more salient to the specific article subject. Any other views on this? Adhib (talk) 23:40, 12 November 2011 (UTC)

Discontinuity introduced
In all the tidying of the central section, two subsections have been completely pruned or repurposed, such that the "five areas of practice" intro leads on to just three ... What do we want to do about that? Adhib (talk) 21:35, 9 May 2012 (UTC)

Is internal communication limited to one direction?
This topic focuses exclusively in downward communication - what about upward and lateral communications. Where should this be covered?