Talk:Lime (transportation company)

Wiki Education Foundation-supported course assignment
This article was the subject of a Wiki Education Foundation-supported course assignment, between 27 January 2020 and 12 May 2020. Further details are available on the course page. Student editor(s): Cleo.the.great.

Above undated message substituted from Template:Dashboard.wikiedu.org assignment by PrimeBOT (talk) 00:07, 18 January 2022 (UTC)

Some proposed changes
Full Disclosure: I am a Lime employee (Head of Content), and respect Wikipedia's neutrality. Any proposed changes here will only be factual, will be (hopefully) important enough to be included on our Wikipedia page and will verified by sources/articles that do not come from Lime.

1.) I tried unsuccessfully to attach our new brand logo (we've switched from LimeBike to Lime, as already mentioned in the article). It would be great if that were used to accurately represent the brand. New logo can be found at this URL: https://drive.google.com/open?id=1BVyv016KKeUtJLOyDqcLeO4nozfE5MFs ✅

2.) Industry first: Lime has partnered with PayNearMe to offer discount rides to low income persons, the unbanked, and those without smart phones all across the country. Riders can pay $5 in cash at any of over 27,000 PayNearMe locations and unlock Lime with a text message: http://blog.paynearme.com/paynearme-for-lime/ and http://betterbikeshare.org/2018/06/20/lime-bike-share-teams-up-with-paynearme-for-discount-option/ ❌

3.) Industry first: In June, Lime became the first dock-free electric scooter operator to launch in Paris, France, the world's tourism capital: https://www.reuters.com/article/us-lime-paris-bike-share/lime-launches-electric-scooters-in-paris-targets-europe-idUSKBN1JH0PK Being the first operator in the city is not notable; however, Paris has been added to the areas served.

Thank you for your consideration of these changes/additions:

JohnWachunas (talk) 10:38, 11 July 2018 (UTC)

Reply 11-JUN-2018

 * 1) Your request is too promotional in nature. Information about companies and products must be written in an objective and unbiased style.
 * 2) All article topics must be verifiable with independent, third-party sources. The suggestion that company sources not be used should also include industry-related publications, such as the two you have provided. They may be used in certain circumstances, but not always.
 * 3) The Wikipedia article about this company is not an extension of that company's website or other social media marketing efforts. If the company is promoting an event or issuing a press release, it should use a forum other than Wikipedia to do so.
 * 4) The picture must be uploaded to Wikipedia or Wikimedia Commons first along with all appropriate licensing in order for it to be added to the article. You may use the File Upload Wizard to upload your file.
 * 5) All requests must be formatted using the appropriate Wiki Markup. If you require help with this formatting, assistance may be sought at the Help desk or the Teahouse.
 * Regards,  spintendo   14:18, 11 July 2018 (UTC)

Reply: 12 July 2018
See above for details. Daylen (talk) 17:12, 12 July 2018 (UTC)

Lime scooters available in Hutt region of New Zealand.
can someone update this under the location section of this wiki page? — Preceding unsigned comment added by Mikeiscool12345 (talk • contribs) 18:35, 29 December 2018 (UTC)

Bias And Factual Inaccuracies
I'm hoping we can make a little more progress on getting the Lime Wikipedia page back to a neutral stance, as it still contains an alarming amount of biased and incorrect information. I'll list some of the most pressing items in bullets below.

1.) Under "Controversies > Deaths", Lime scooters have not caused any deaths in any cities. It is fair to say that Lime vehicle riders have been involved in accidents, and some have died as a result of their injuries, but no deaths have been caused by Lime scooters and no one has suggested a more factually-accurate description of accidents. Can you please remove this entirely? Please see bullets below:

- The article cited for the St Louis death talks about a rider who had a medical emergency while riding a Lime scooter, then crashed into a tree. It is unclear whether he died of the medical emergency first, or the crash afterwards, but either way the Lime scooter did not cause his death.

- The article cited for the Washington DC death talks about a rider who died from injuries sustained when he was hit by an SUV. The Lime scooter did not cause his death.

- The article cited for the Dallas death talks about a rider who died after a suspected hit and run in Dallas. The Lime scooter did not cause his death, and authorities in the article are quoted as saying the scooter program in the city is safe and that accidents are few and far between.

-The article cited for the Mexico City death again talks about a scooter rider being hit by a car, where the scooter was not the cause of death.

The above demonstrates that no Lime scooter has "caused" a death as indicated in this section of the Wikipedia page. Since the reporting is factually inaccurate and no other proposition has been made to write a more neutral, fact-based approach, I kindly ask that we remove the "Deaths" section entirely. ✅ As none of these deaths have been due to equipment malfunctions, I've removed the section, as Wikipedia does not include deaths on articles regarding vehicle companies when it was the customer at fault.

2.) I would ask that we place the Equipment section above the Controversy section, as is done for our competitor Bird https://en.wikipedia.org/wiki/Bird_(company) ✅ Controversy sections shouldn't exist in the first place, as all sections are supposed to be neutral. I'll move it down for now until I have a chance to rewrite the section to be able Reception instead.

3.) I would ask that we replace Poor relationships with cities (this is very biased phrasing) with Conflicts with municipal and other local authorities, as is done for our competitor Bird ✅ For ease of reading, I've shortened it to Conflicts with local authorities

4.) Under Controversies > Environmental Damage, the sole article used as a source in this section is one that discusses Lime's practice of recycling our bikes when they are no longer used in cities. That article is even updated (at the bottom) to reference Lime's practice of recycling metal bikes. The Wiki page then goes on to make an unjustified, subjective value statement that recycling metal bikes is not as good as re-purposing them. Because of the clear bias of this section and the use of one source which actually contradicts the idea of Lime causing environmental damage, I'd ask that we remove the Environmental Damage section altogether. ✅ After assessing other articles of bike-sharing systems and retailers with high rates of discarding materials, I've removed the section as it isn't present on any other similar article either.

Thank you as always for your time and commitment to keeping Wikipedia neutral, factual and unbiased. 2A01:CB00:25:E400:59DB:A0D1:3417:6F7 (talk) 12:19, 3 March 2019 (UTC)
 * Hi John, I've went ahead and implemented these changes. If you have any additional questions or concerns, feel free to re-open the edit request by removing  from the end of the edit request template at the beginning of this section. (Note to other Wikipedians: John, a Lime employee asked my via email to respond to this edit request. I have no relation with the company or any employees at the company and did not receive any compensation for this edit, as with all of my edits.) Have a great day! Daylen (talk) 04:22, 4 March 2019 (UTC)

, aside from what things that were requested, I am seeing several instances of reputation management/public relations editing intended to remove things they don't want around. Such controversial changes should be discussed first. An IPv6 starting 2A01 has blanked some well sourced material. Graywalls (talk) 13:37, 22 November 2020 (UTC) I also question why any discussion related to editing is being conducted behind the privacy of private emails instead of openly being discussed here. Graywalls (talk) 06:31, 24 November 2020 (UTC)


 * I completely agree looking through the edit history that many of the recent changes on the article do not use a NPOV; thank you for reverting them. Regarding the use of email, the article infobox previously didn't contain a logo at the time of my first edit of this article, so I had put in my email address on Lime's website to gain access to their press kit. Jack (the communication director at Lime) contacted me at a later date and asked for the edits outlined above to be done on the article. For transparency, I gave them instructions on how to file an edit request on the talk page to keep things in the public record. The mistake that I wouldn't do in the future is then reviewing that edit request. In retrospect, I should've left it for another Wikipedian to review. I pulled up my email history and saw that Jack Song, the individual who originally made this request is no longer with Lime, so I am unsure about what is happening with COI editors now. Cheers, Daylen (talk) 08:37, 28 November 2020 (UTC)

Similar Inaccuracies Concern, April 4, 2019
Information to be added or removed: In the "Conflicts with local authorities" sub-section it currently reads: "Lime has been criticized for its approach towards municipalities, including ignoring local laws. In February 2019, a Lime user was placed in a vegetative state after Lime's app instructed her to break local law on riding scooters.[22]"

How about "In February 2019, a Fort Lauderdale Lime user was placed in a vegetative state after a violent collision with a car while riding a Lime scooter on the road, not the legally permitted sidewalk use, after allegedly being instructed to use the road by Lime's app."

Explanation of issue: That "In February 2019, a Lime user was placed in a vegetative state after Lime's app instructed her to break local law on riding scooters" reads as much more of a direct causation than the WP article it's sourced from suggests.

References supporting change: As currently written it seems to state the allegations of Mr. Falzone, the personal injury lawyer involved, as a statement of established fact. Better to wait for that to be proven in court. No change to current citation https://www.washingtonpost.com/technology/2019/02/11/lime-scooter-accident-left-ashanti-jordan-vegetative-state-now-her-mother-is-suing-company-her-behalf/?noredirect=on&utm_term=.dd576f19454a

A longer version could also be written to include more relevant information, but I'm adopting the single sentence/least-change approach.

I have no interest in the matter, but the template thinks I do (Don't know how to address that). I live in Toronto and wanted to know more about Lime's use in Paris and thought that sentence appeared to be misleading at first (the app clearly didn't directly place her in that medical state), read the cited article, assumed there'd be concern in the Talk, and here I am.

Thanks,

mattclare (talk) 15:08, 4 April 2019 (UTC)


 * The template is for editors who have a conflict of interest with this particular company. That would come about if your role as a Wikipedia editor came into conflict with some other external role associated with Lime, such as being their employee. In that instance your edits would best be served by having an impartial reviewer to review and make them for you. As I see it, your role as manager of eLearning in the Centre for Pedagogical Innovation at Brock University does not come into conflict with your role as an editor of the Lime transportation article. If you have no conflict of interest with this particular company, then please feel free to make these edits as you see fit.  Regards,  Spintendo  19:17, 4 April 2019 (UTC)

Commons files used on this page have been nominated for speedy deletion
The following Wikimedia Commons files used on this page have been nominated for speedy deletion: You can see the reasons for deletion at the file description pages linked above. —Community Tech bot (talk) 04:21, 25 July 2019 (UTC)
 * Lime E.jpg
 * Lime Generation 1.jpg
 * Lime Generation 3.jpg
 * Lime Ninebot ES4.jpg
 * Lime-S on the ground.jpg
 * LimePod.jpg

Commons files used on this page have been nominated for deletion
The following Wikimedia Commons files used on this page have been nominated for deletion: Participate in the deletion discussion at the nomination page. —Community Tech bot (talk) 04:52, 25 July 2019 (UTC)
 * Lime App.jpg
 * Parking Lime Scooter.pdf

new edit
I made a new section for restrictions on Lime based on location. I added facts on restrictions for Tel Aviv, Israel. Please feel free to add more facts on restrictions per city; I'm sure each city has it's own regulations on Lime. Cleo.the.great (talk) 21:22, 12 March 2020 (UTC)

hints of corporate reputation management and public relations activity
There was an edit request which primarily consisted of requesting removal of contents the company did not like, but I think that should have been discussed. Aside from this, I am concerned that there has been a handful of removal of unflattering contents by single use, single purpose, IP editors whose edit pattern spread across multiple different ones suggest possible undisclosed COI reputation management/public relations editing. Graywalls (talk) 13:44, 22 November 2020 (UTC)


 * In this case, merited. Article /= laundry list of negative items in news. 2600:1001:B117:3500:5494:A279:33A4:D015 (talk) 16:24, 5 July 2022 (UTC)