Talk:Lush (company)

External links modified
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 * Added archive https://web.archive.org/web/20090423061134/http://lush.com/lush/franchise.html to http://www.lush.com/lush/franchise.html

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External links modified
Hello fellow Wikipedians,

I have just modified 4 external links on Lush (company). Please take a moment to review my edit. If you have any questions, or need the bot to ignore the links, or the page altogether, please visit this simple FaQ for additional information. I made the following changes:
 * Added archive https://web.archive.org/web/20090218125206/http://lush.com.au/catalog/info.php?page=webelieve to http://www.lush.com.au/catalog/info.php?page=webelieve
 * Added archive https://web.archive.org/web/20100117104239/http://www.lush.ca/shop/about-us/fresh/ to http://www.lush.ca/shop/about-us/fresh/
 * Added archive https://web.archive.org/web/20080509185913/http://www.lush.co.uk/LushLife/StillAgainstAnimalTesting.aspx to http://www.lush.co.uk/LushLife/StillAgainstAnimalTesting.aspx
 * Added archive https://web.archive.org/web/20081013124139/http://www.seashepherd.org/news/media_080903_1.html to http://www.seashepherd.org/news/media_080903_1.html

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Queries around Constantine's trichology qualifications/expertise
There have been some recent edits from an IP user, rollbacked by Flyer22 Reborn around the statement about one of the co-founders, debating his expertise as a trichologist: "The company was founded by Mark Constantine, a trichologist and Liz Weir, a beauty therapist." I hope this debate is worthwhile to add to the talkpage, and might decrease or inform future edits.

While the most recent edit was poorly worded as a comment, it seems like there is a history of internet users looking to verify Constantine's qualifications. Lush has previously stated that he is a "trained trichologist" in their marketing of Daddy-O shampoo, and in a 2014 facebook post.

A 2004 Guardian article states his education as "Weymouth Grammar, Institute of Trichology".

A 2008 Daily Mail (I know, I know) article describes Constantine as having worked as an apprentice hairdresser at Elizabeth Arden in Bond Street, London, and then notes afterwards, "He studied trichology and perfumery..." but doesn't include further information or the college details.

In 2013, a blogger alleged that Constantine had been a trainee hairdresser and was not registered with the Institute - but I surmise that this may be because his studies were undertaken in the 1970s, when he met Weir at a beauty salon in Poole.

A 2015 BBC article states that he worked as a hairdresser in the 1970s.

I hope this summary may prove helpful, with regards to future edits and any additional research. SunnyBoi SunnyBoi (talk) 14:25, 22 February 2018 (UTC)

Semi-protected edit request on 2 June 2018
Please change "Roddick placed an initial o£1,200 order." to "Roddick placed an initial order of £1,200." 82.47.155.51 (talk) 12:52, 2 June 2018 (UTC)
 * Yes check.svg Done Eggishorn (talk) (contrib) 17:42, 2 June 2018 (UTC)

New content from Lush
Hello Wikipedians!

I work for Lush Cosmetics, myself and a few others have been working on an extensive document outlining the history of the company and products with Lush co-founder Mark Constantine. The team and I feel is the most comprehensive overview company anywhere. We would like to share this on Wikipedia but it was made aware to by user earlier today that this a conflict of interest and could be seen as promotion.

Is there anything that could be done i.e share a link to the document here and you for you to review and determine what should be updated/added?

Look forward to hearing from you all!

NicolasCopeland (talk) 20:53, 4 August 2020 (UTC)

Early Years
I believe the statement that Constantine first read about Roddick in 1997 is incorrect. If you follow the cited source, it states that Constantine met Roddick when he was 22 years old, which would be in the mid-Seventies. — Preceding unsigned comment added by 89.127.56.71 (talk) 01:06, 13 December 2020 (UTC)

Major Trim - Full of marketing fluff
I'm making some major deletions of marketing material and other non-encyclopedic content. See history for changes.  Eve rgr een Fir  (talk) 19:12, 22 February 2021 (UTC)

Residual promotional fluff issues
I have flagged the following statements as potentially promotional and of little value to the encyclopedia.


 * Following the 2019–20 Australian bushfire season, Lush launched a campaign titled All The Wild Things, with proceeds from the sales of the koala-shaped soap bars would go to relief efforts aimed for Australian wildlife affected by the bush fires.[73][74]
 * Lush Cosmetics donated £3.8m to charities in 2014.[70] In 2014, Lush supported the first Hen Harrier Day, with all its UK stores prominently highlighting the illegal persecution of hen harriers on upland grouse moors.[71][72]
 * The founders have been involved in cruelty-free cosmetics throughout their careers
 * As of July 2012, Lush began selling their "Emotional Brilliance" makeup collection, which includes liquid lipsticks, liquid eyeliners, cream shadows, and mascara.[36][37]

This last one is ironic, but alludes to the assimilation of the PR and marketing industries also known as marcoms.


 * The company follows a "no advertising policy" in which the company does not spend money on TV campaigns or celebrity endorsements and instead relies heavily on user-generated content.[31]

I think we need to clarify whether Lush still has this no advertising policy.92.40.171.218 (talk) 12:09, 21 March 2021 (UTC)

October 2021 edit request
1. Update infobox by including all of the co-founders and update to 2021 store numbers. - Mark and Mo Constantine, Liz Weir, Rowena Bird, Helen Ambrosen and Paul Greeves - 937 stores (2021)

2. Add following to “creation of Lush” section to clarify the company name. A competition was launched for customers to decide what to call the newly founded company. One customer suggested 'Lush’, meaning fresh, green, and verdant.

3. Add the following to recent history about new stores and covid-19 clarification In 2019, Lush opened its biggest shop in the world in Liverpool, UK. It recently opened a number of concept stores, including Naked shops, which all sell unpackaged products.

In response to the Covid-19 outbreak, Lush temporarily closed all of its stores in the UK on Saturday 21st March 2020.

RuanaLush (talk) 10:50, 20 October 2021 (UTC)


 * Thanks RuanaLush for the links (especially the interdependent ones, but the founders talking about the name is I think definitely OK too), if no one else implements I will be free to make all the changes at the weekend. ~ BOD ~ TALK 11:58, 20 October 2021 (UTC)
 * Partly done, You Magazine is part of daily Mail which is considered an unreliable source, the temporary closing of the UK shops due to covid is already in the article. ~ BOD ~ TALK 16:10, 24 October 2021 (UTC)

January edit
1. Add following two sections of content to recent history - In 2007, Lush introduced the Charity Pot and also began to introduce palm oil-free products. Late in 2010, the Lush website was the victim of a series of targeted attacks by hackers, meaning that online customers may have had their card details compromised.

On Black Friday in 2021, Lush closed its social media accounts on Facebook, Instagram, Snapchat and TikTok. It was following allegations made earlier that year by whistleblower Frances Haugen, with Lush citing the lack of action by the services on issues such mental health awareness and body image concerns as the reason behind the move.

2. Add to donation campaigns - Lush launched the Charity Pot campaign in 2007. The Charity Pot is a hand and body lotion, where 100% of the sale price is donated to grassroot causes when purchased in a Lush store. These causes are often small organisations working in the areas of environmental conservation, animal welfare, and human rights.

RuanaLush (talk) 14:18, 11 January 2022 (UTC)


 * In my opinion, suggestion 1 meets the relevant guidelines. Feel free to implement it. I would suggest a wording edit in the second part; "it was following allegations" reads a bit awkwardly and could be changed to "it was responding to allegations" for improved clarity.
 * Suggestion 2 qualifies as soapboxing, and I have some serious doubt about this campaign being given undue weight within the article. Given that there are relevant sources on it, I would suggest rewriting it to better meet the style guidelines and ensure WP:NPOV compliance.
 * Thanks for your request and your patience as we work through the COIREQ backlog. Happy editing :) Actualcpscm (talk) 17:44, 12 November 2022 (UTC)

Ukraine Russia edit
Please consider adding the following paragraph to the Recent history section of the Lush page.

Following the 2022 Russian invasion of Ukraine, Lush Cosmetics announced on February 25th that it would be closing all 15 of its stores in Ukraine due to safety concerns. Mark Constantine also stated products would be distributed to people affected by the invasion. Its Russian stores are majority owned by a licensee, who stated stores in Russia were blocked from closing for the time being. The Lush Group announced on March 11th that it would be halting supplies to its licensee in Russia, and also any online sales or deliveries to the country. As part of UK efforts to help those fleeing the conflict, Lush announced it would open up vacancies to Ukrainian refugees. Lush has history offering refugees employment, initially during the Iraq war.

Thanks in advance for looking at this. RuanaLush (talk) 13:39, 31 March 2022 (UTC)
 * ✅ TimTempleton (talk) (cont)  22:26, 27 April 2022 (UTC)

May edit request
Please consider adding the following to the Donations & campaigns section of the page. The first request is an improvement of an existing paragraph, the second request is new content.

1. In 2006, the REACH legislation was proposed by the European Union and contained legislation that Lush believed would increase animal testing. The cosmetics company wrote to its European customers and also ran an in-store marketing campaign, asking for postcards objecting to the legislation be sent to MEPs, a move which resulted in 80,000 Lush customers sending postcards. In December 2006, Lush protested outside the European Parliament in Strasbourg, by dumping horse manure outside the building.

2. In 2012, Lush created The Lush Prize, a global award and grant given to researchers that find solutions and alternatives to animal testing. In the first six years, The Lush Prize donated nearly $2 million to award winners. Past winners of the award have included PETA and a research team at The University of Cambridge. Recently the Lush Spring Prize was introduced, a biennial award with prize fund for projects that assist repairing the planet’s damaged systems.

Again, thank you in advance for the assistance and help from the Wikipedia community. RuanaLush (talk) 10:13, 19 May 2022 (UTC)


 * Enough with the glibness, mate. Politeness will only get you so far on here. You want to use paid-media to post PR-virtue signals on an independent, editorially moderated, free educational resource. While there are plenty of active editors who are dumb enough or greedy enough to let you do that, I will not be one of them. You’re steaking the peas you are.2A01:4C8:804:DA6D:302F:3155:A35:6CFB (talk) 20:24, 24 May 2022 (UTC)
 * Forbes Contributors are not considered reliable per Reliable sources/Perennial sources. Do you have an alternate source for that? Edhaves (talk) 09:00, 20 November 2022 (UTC)
 * I went ahead and posted everything, but have not included the Forbes citation. Edhaves (talk) 09:07, 20 November 2022 (UTC)

A Commons file used on this page or its Wikidata item has been nominated for deletion
The following Wikimedia Commons file used on this page or its Wikidata item has been nominated for deletion: Participate in the deletion discussion at the. —Community Tech bot (talk) 07:51, 12 July 2022 (UTC)
 * Lush charity pot.jpg

MLM Category
I took some time to review this article and do not see anything that would categorize this as a Multi-level marketing company, as it is currently listed. If I am missing something, or if anyone is opposed to removing the MLM category, please interject. Jmbld (talk) 20:30, 3 August 2022 (UTC)


 * I will likely remove the MLM category unless anyone else feels strongly. Thank you. Jmbld (talk) 01:24, 26 August 2022 (UTC)