Talk:Managed service provider

MFVN is not MSP
Although an MSP can provide MFVN service, Managed Facility Voice Network or MFVN is becoming a service provided by phone and cable companies with specifications similar to Public Switched Telephone Netwrok or PSTN service. What needs to be communicated is that it is a method of VoIP that operates within technical specifications and constraints differently than a do-it-yourself Internet method that uses consumer self install boxes with CODECs and other software aspects that are not under a common control and managed structure. —Preceding unsigned comment added by New2way (talk • contribs) 17:31, 7 January 2009 (UTC)

First unsigned/badly signed posts
Managed Services has more to do with People and Process than it does a tool. The software vendors all do pretty much the same thing. It is important to define your process and services before choosing your tool. Also, consider other aspects of comprehensive IT Support such as Help Desk, Backup, Anti-virus, VoIP, Print Managed Services, The best managed service providers will be able to offer comprehensive support in multiple areas of the customers IT infrastructure.

Todd McKendrick May 17, 2007

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N-Able seems to be using this page as a marketing ploy - They are only a MSP Platform provider, and seem to delete other vendors offering the same, Kaseya, Silverback, Zenith Infotech, even Level Platforms.

- the phrase "SecureMyCompany provides an On Demand version of the Kaseya IT Network Management Software for a low monthly price of $19.95. In addition to Kaseya, SecureMyCompany offers McAfee Total Protection and Singlefin Global Gateway Services. http://www.SecureMyCompany.com"

at the bottom of this page is pretty much an advert isn't it?

Uhmm... Marc Wall at Indecs Group, provider of break/fix unix system support. Page apears to be hijacked

This page is a spam magnet
This page needs to be fixed. It lacks sourcing, and is constantly vandalized by anonymous and non-anonymous editors with commercial spam. I am very close to doing a AfD, however I know for a fact that this is a notable enough industry term so I won't.

To those of you spamming, please consider that this page is now being closely watched by a numbe rof editors and admins and spam will be dealt with swiftly, so don't even bother.--Cerejota 23:51, 15 July 2007 (UTC)

Rewrite proposal
The main issue with this page in term of content is a complete lack of sources, and that the content it does have appears to be original research biased towards one of the issues of the term, and a definition pushed by a sector of the industry.

My knowledge of the field as it stands now is indeed original research, and reliable sources are hard to come by, as this is essentially a marketing term, rather than a real business term, for the most part.

The usage pushed by the MSP Alliance, for example, refers to managed IT infrastructure and help desk support, usually as a result of the collapse of the old VAR marketing schemes. This is usually directed at SMEs.

However the term is also used to refer to outsourced infrastructure management such IP network management, VPN management and other ranges of WAN networking services, usually to large businesses at the Fortune 1000 level.

Additionally, some companies go beyond technology and provide services such as HR/Payroll services and also use the term.

So as it stands, this page doesn't cover the usage of this terms, and is not sourced properly.--Cerejota 00:06, 16 July 2007 (UTC)


 * I agree totally. "Managed service provider" puts three broadly-used words into one title with many uses. These are marketing hot-button words. The external link to MSPAlliance (The International Association of Managed Service Providers) markets this organization and provides no significant additional information, so I'm deleting it per WP:EL. Maybe this will wake someone up :) To help them along, I'm adding an empty "References and notes" section with a  . If the spam keeps coming in, I think the spam patrol has some tags and editor notes that we can put on this article to let everyone know that new external links are NOT accepted in this article without discussion.
 * Note to any spammers reading this comment: Please read WP:EL, WP:NOT, and Footnotes. --Busy Stubber 01:12, 17 July 2007 (UTC)

I am glad to see the changes you have made to this page. Your policies on limiting self-serving links is appreciated.

When I first looked this up a while back I saw a series of edits that were extremely self-serving.

To that end I feel the references to HP and IBM serving the enterprise provides a plug to those firms. If these two firms are to be mentioned then all firms in the enterprise space should be mentioned, too, including my firm Alvaka Networks.

I think it best just to remove the reference to HP and IBM. —Preceding unsigned comment added by Olitho (talk • contribs) 01:20, 1 December 2007


 * I agree the mention of HP and IBM is pointless. I'm taking it out. --Busy Stubber (talk) 23:42, 14 December 2007 (UTC)

Unclear "reference"
I'm moving this "reference" here for discussion. Not sure who published this, it's not clealy used in the article, and it's got impossibly tiny text. --Busy Stubber (talk) 23:58, 14 December 2007 (UTC)

Other Uses of Terminology
I think what is being said here is too narrow an explanation for Managed Services Provider. My company works within "Technical Publications" and provides highly technical services to companies that need to have their technical publications handled, but they don't have the technical expertise inhouse. So to me Managed Service Provider is much more than this page is allowing for.

Agreed, perhaps it would help to create a separate listing for "managed network service provider" -- since this topic has evolved beyond merely managing PCs and LANs David H. Deans (talk) 03:11, 1 April 2008 (UTC)

Lisa Seaburg, January 2, 2008 —Preceding unsigned comment added by 199.82.243.73 (talk) 17:09, 2 January 2008 (UTC)
 * Feel free to expand the article with other uses of the term. See WP:CITE to learn how to cite your sources. Also, please consider getting a username in Wikipedia. See User_talk:199.82.243.73. --Busy Stubber (talk) 19:47, 7 January 2008 (UTC)

Need some references
I work for a MSP, and am willing to work on this article, or maybe do a rewrite, but I need some help on sources/references. Would MSPMentor be a valid reference? They are a blog, but are a very respected one in the industry. They come out with research every year about the top 100 MSP's for example, http://www.mspmentor.net/2009/02/11/the-mspmentor-100-list-heres-where-to-find-it/ If someone could help me with finding some references I would love to work on this article. rob3r (talk) 05:55, 23 March 2009 (UTC)