Talk:Over-the-counter counseling

Ideas for organization
I'm thinking about these categories: ― Bio chemistry 🙴 ❤   13:36, 12 May 2017 (UTC)
 * Lead paragraph: summarize. Address why this must be different than prescription drug counseling (due to the amount of info required from the Pt).
 * History: talk about the history of OTC counseling. Have pharmacists always done it? How has it changed?
 * Technique
 * Communication: discuss the communication skills employed. E.g. open vs. closed ended questions, empathy, tone of voice, vocab (Pt-friendly language), etc.
 * Strategies: discuss APhA's QuEST communication process.
 * Evidence: are there any reviews about studies on OTC counseling? Does it improve healthcare outcomes?
 * Perspective
 * Patients: how do Pts perceive OTC counseling? Do they see it as helpful, or unnecessary?
 * Physicians: how do physicians perceive OTC counseling? Is it helpful, or taking away business? Do they refer to pharmacists for this?
 * References
 * External Links: perhaps we can find some interesting resources for pharmacists.

Nice article
Congratulations on getting this article on the main page under DYK... It is very informative and well-written. Best Regards, Barbara (WVS) ✐   ✉  10:48, 23 August 2017 (UTC)


 * Thank you! I really appreciate that. ― Bio chemistry 🙴 ❤   01:22, 12 September 2017 (UTC)