Talk:ParentMail

The Parentmail page appears to be commercially-oriented and promotional, and does not document the issues with the service, such as the inability to contact Parentmail when a simple error is seen. There is only a "feedback" form for parents logged in, with a warning note that comments may not be read, and an email address. There is no telephone number and no physical address. Mails sent to the email address, or posts made onto the "feedback" form, to highlight a very simple error on the site, are neither responded to, nor acted upon. There is absolutely no means of escalation, therefore simple errors that should be easy and quick to correct, cannot be effectively drawn to ParentMail's attention. This is very frustrating.

06.11.11 - I've jut looked at the index page to this site and there are phone numbers and email addresses galore, for both schools and parents. I can only assume these either weren't there at the time of writing the comment above or the writer failed to spot them? It might be considered controversial for parents to have to hand over postcodes, dates of birth, e mail addresses and mobile phone numbers (all compulsory registration details) to a commercial enterprise, just in order to be able to be contacted by their children's school. It's also not possible to delete an account, once set up, the school in question has to be requested to do this. — Preceding unsigned comment added by 5.70.189.201 (talk) 21:20, 9 May 2014 (UTC)