Talk:Scanner Price Accuracy Code

Dubious statement
The article states that "About 92% of the 1000 annual calls received by the committee are not legitimate complaints". This is misleading: First, neither source says claims were not legitimate (which suggests claimants were acting fraudulently) they say claims were not valid, suggesting either that claims don’t meet the criteria set down by the agency (ie they haven’t approached the company first, or that the company isn’t part of the agreement) or that they are from 'dissatisfied customers' taking the opportunity 'to air their shopping-based grievances through an industry committee'. Second, the purpose of the quoting the statistic, which is less than those received previously, is to emphasize that people don’t know about the scheme, not that they are doing something wrong. It needs fixing; but as it has now found itself on the main page as a Did You Know item, I feel we are stuck with the wording until that is resolved. Thoughts? Swanny18 (talk) 10:54, 16 December 2021 (UTC)
 * The term 'legitimate' has, as one of its definitions, 'valid'. See the entry at legitimate (entry 2), or also legitimate at Merriam-Webster (entry 4) and legitimate at Collins Dictionary (entry 4 of British English entry). There was no attempt to mislead here. I may tweak the phrasing sometime in the future to remove the point of confusion. Mind  matrix  19:47, 16 December 2021 (UTC)