Talk:ServiceNow

Keynote video
This will need a proper cite to Slootman's keynote video when it is published (there is no doubt it will be). I will vouch for the statement in the interim as I was there personally. Charles T. Betz (talk) 00:35, 20 May 2011 (UTC)

Contested deletion
This page should not be speedy deleted because...

I am an industry analyst with no financial stake in ServiceNow. I am a published author in the field as well. This company is rapidly on track to contest a number of notable vendors (HP, BMC, IBM and CA) in the IT management tools space. It has doubled its revenue every year and achieved $100m in sales faster than any previous vendor of enterprise software. It has made sales to a large number of notable Fortune 500 companies. While I did not mention this in the initial article, it is now the service management platform for the entire CERN operation - CERN spoke as guest keynote at the conference on 5/26/2011. --Charles T. Betz (talk) 00:53, 20 May 2011 (UTC)
 * I see no difference between this company and hundreds of others. This company is unremarkable at the moment. Maybe..just maybe when it IS contesting notable vendors and part of the Fortune 500 it should be included here. Coming around to your point about CERN. Many companies are involved in the CERN operation. I Highly doubt that we need every one of them on here.  B a i l o 26  01:07, 20 May 2011 (UTC)

I have reviewed the conflict of interest policies and need to disclose that my firm has accepted work from Service-Now as well as all of its major and many of its minor competitors. I still consider the company notable but will stand aside if no one else comes to the articles defense. Charles T. Betz (talk) 01:17, 20 May 2011 (UTC)


 * I agree with Charles Betz that the article should stand. The ITOM (IT Operations Management) and Service Management market range in the billions annually with millions of people working in the industry. ServiceNow has a market share in this space of 10% to 15% which is huge. Just because some people haven't heard about it doesn't mean that they make software which in fact is used by millions of people daily (in the form of both Self Service/Service Catalog portals) as well as Analysts. I do work in the ITSM industry and I write about all the major vendors with no bias towards one or another. I also write about ITIL, MOF, itSMF and other areas. I have written about CA, BMC, IBM, HP and they never get knocked down but whenever I write something about a pure ITSM player like ServiceNow, FrontRange, Axios, etc my articles get slammed as spam just because someone hasn't heard of them despite the fact that they play on par in annual revenue with the ITSM market as much as the household names. I would like to see an end to all this bickering about ITSM, it's truly frustrating as someone who works in a space where literally millions of people are employed. --Jasenlee (talk) 18:29, 17 November 2012 (UTC)

Also, perhaps I should clarify that the company is successfully contesting market share with its competitors currently, not just "on track" to. I would note that SalesForce.com was of comparable size and achievement when its Wikipedia article was first created.Charles T. Betz (talk) 03:01, 20 May 2011 (UTC)

Close Connection flag
Actually, my connection is not that close. I cover them as part of an overall industry sector and I went to their conference in 2011. There are many vendors I cover who I would never attempt to put into Wikipedia. My professional opinion is that they are becoming notable. I propose deleting this flag. Charles T. Betz (talk) 03:27, 21 May 2011 (UTC)
 * I have removed the flag.Charles T. Betz (talk) 18:40, 21 May 2011 (UTC)

Stock Price
Is it relevant to put any information about the stock price? The IPO was an event in the company history so I see a short note on the date and event relevant but the stock price will always change and making a mark about it going up so quickly initially may be construed as promotion. --Jasenlee (talk) 18:31, 17 November 2012 (UTC)

ServiceNow the application
This article talks mostly about the company itself, what about the application? — Preceding unsigned comment added by 151.142.239.11 (talk) 12:10, 10 April 2013 (UTC)

Does this make sense ?
" ... Fred Luddy was named as a plaintiff in the accounting scandal and was fined $100,000 USD.[18]"

Case study inclusion
These lines describing case studies seem oddly and unnecessarily specific. Do we need examples of ServiceNow implementation within the introduction to the company? It also strikes me as way to insert promotional material without being outright promotional. Beachhead76 (talk) 20:56, 29 January 2015 (UTC)

External links modified
Hello fellow Wikipedians,

I have just modified 5 one external links on ServiceNow. Please take a moment to review my edit. If you have any questions, or need the bot to ignore the links, or the page altogether, please visit this simple FaQ for additional information. I made the following changes:
 * Added archive http://web.archive.org/web/20150605232018/http://financialmarketswizard.com/service-now-leading-cloud-provider-passes-flying-colors/ to https://financialmarketswizard.com/service-now-leading-cloud-provider-passes-flying-colors/
 * Added archive http://web.archive.org/web/20150923055833/http://www.servicenow.com:80/customers/staples.html to http://www.servicenow.com/customers/staples.html
 * Added archive http://web.archive.org/web/20141129110035/http://www.servicenow.com/company/media/blog/cio-perspective--leading-massive-it-change.html to http://www.servicenow.com/company/media/blog/cio-perspective--leading-massive-it-change.html#sthash.k63ZHU0X.dpuf
 * Added archive http://web.archive.org/web/20110516160355/http://www.service-now.com:80/our-history.do to http://www.service-now.com/our-history.do
 * Added archive http://web.archive.org/web/20110519100039/http://www.service-now.com:80/success.do to http://www.service-now.com/success.do

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WP page as a proxy for company website
Moved here from the article.

This is about half unsourced, and what sources there are, are press releases or company filings.

This is typical stuff for a company's own website; per WP:PROMO Wikipedia is not a proxy for the company's website.

Company timeline
-- Jytdog (talk) 14:59, 1 February 2018 (UTC)

Needs info on their products
I think this article needs more info on their main products, including App Engine and Now platform.