Talk:Service design/Archives/2016

Service design education list
1. It's very long. 2. It will quickly become dated as programs are founded, dropped, or change their names. 3. Based on a quick sample, WP design-field articles don't generally have these lists.

It should be deleted. BlackcurrantTea (talk) 06:02, 17 June 2016 (UTC)

Service Design
How is it possible to produce an article about service design and not make reference to the following?


 * Basic S-O-R (Stimulus response models)


 * G Lyn Shostack's service blueprinting (process design)


 * Mary Jo Bitner's Servicescapes


 * Environmental psychology especially the work of Mehrabian- Russell (high and low load environments, the concept of 'flow')

BronHiggs (talk) 09:19, 27 December 2016 (UTC)