Universal Creative

Universal Creative is the division of Universal Destinations & Experiences responsible for designing, developing, engineering and producing themed attractions, rides, and resorts. Headquartered in Orlando, Florida the company operates at Universal Parks & Resorts locations around the world in the United States, Singapore, Japan and China.

Universal Creative often collaborates with entertainment design companies, such as Forrec, THG Creative, and P+A Projects. Its divisions include master planning, creative development, design, engineering, project management, and research and development. The Universal Creative team includes artists, architects, engineers, designers, producers, builders, and writers.

History
In December 1958, MCA Inc. purchased the Universal City Studio Lot in California. After MCA and Universal merged in 1962, MCA-Universal expanded into recreation. In 1964, MCA-Universal officially opened Universal Studios Hollywood. As the park grew, Universal Creative was founded in 1968 under the name MCA Planning and Development as part of MCA-Universal's recreation division.

Universal Creative continued to operate through 1996 as MCA Planning and Development, opening Universal Studios Florida in 1990 and creating attractions such as Jaws and E.T. Adventure. In 1996 MCA was sold to Seagram, which changed the company name to Universal Studios, Inc. In 1997, MCA Planning and Development was renamed Universal Creative. Two years later Universal Creative opened Islands of Adventure at Universal Orlando Resort.

The company moved to Universal Orlando Resort in 2001, the same year it opened Universal Studios Japan. In 2011, Comcast purchased NBCUniversal, incorporating Universal Parks & Resorts and Universal Creative into its portfolio. Universal Studios Singapore, a joint venture with Resorts World Sentosa on Sentosa Island, was opened by Universal Creative in the same year. The company opened the world's first "Water Theme Park" in 2017 with the opening of Universal's Volcano Bay. In 2021, Universal opened Universal Beijing Resort, which was the first ever theme park to achieve a LEED Certification. The company's latest project is Universal Epic Universe, which will become the fourth park at the Universal Orlando Resort. Universal Creative has offices in Hollywood, Orlando, Osaka, and Beijing.

Executive leadership
By December 13, 2022, several individuals had retired from Universal Creative as part of an NBCU-wide retirement initiative.
 * Molly Murphy: President, Universal Creative Universal Destinations & Experiences
 * Modesto Alcala [retired]: Senior Vice President, Global Restaurant Development
 * Steve Blum: Senior Vice President, Ride Safety & Engineering
 * Brian Robinson: Executive Vice President, Chief Creative Officer
 * Eric Parr: Senior Vice President of Creative Studio
 * Russ Dagon: Senior Vice President, Resort Development
 * Gene Dobrzyn: Senior Vice President, Project Management Office
 * Brawner Greer: Senior Vice President, Legal Affairs
 * Charlie Gundacker: Senior Vice President, Executive Project Director
 * Caryl Lucarelli: Senior Vice President, Human Resources, Universal Creative, and International
 * Daniel Memis: Senior Vice President, Chief Financial Officer

Universal Volcano Bay
Volcano Bay is Universal's first attempt at developing a water park. This project, the third park at Universal Orlando Resort, replaced Wet 'n Wild Orlando in 2017. At the center of the park is "Krakatau", a 200 ft volcano. Its slides include water coasters, capsule plunge slides, and slides that drop riders four feet above the pool below. Similarly to Disney's MagicBands, Volcano Bay uses TapuTapu wristband technology, which was later used in the Super Nintendo World areas.

Jurassic World VelociCoaster
VelociCoaster is said to be Florida's fastest, tallest, and most intense launch coaster, traveling at speeds up to 70 mph and reaching a maximum height of 155 ft. VelociCoaster features two high-speed launches powered by linear synchronous motors, a top hat, four inversions, and an over-water heartline roll.

Super Nintendo World
Universal Studios Japan contains the world's first Super Nintendo World area. This area contains dozens of interactive elements, as well as two rides that let guests experience the world of the Super Mario franchise. Universal Creative worked closely with Nintendo, including Shigeru Miyamoto, to create the area. The rides in this land include Mario Kart: Koopa's Challenge, an interactive dark ride with augmented reality based on the Mario Kart spin-off franchise. Super Nintendo World uses "Power-Up Bands" that allow guests to interact with certain elements in the land, such as the "Power-Up Band Key Challenges," and track high-scores through the official Universal Studios Japan smartphone application.

Hagrid's Magical Creatures Motorbike Adventure
Universal Creative's Hagrid's Magical Creatures Motorbike Adventure has 7 launches, more than most coasters, and contains the longest coaster track in Florida, measuring approximately a mile in length. The ride has a free-fall vertical drop of 17 ft, and it catapults guests 65 ft in the air at more than a 70-degree angle before immediately dropping them back down in one movement. The construction of this attraction also included planting a forest of 1,200 trees.

Hagrid's Magical Creatures Motorbike Adventure won the Thea Award from the Themed Entertainment Association for outstanding achievement, the Best New Roller Coaster Award from Theme Park Insider, and was named "best new attraction installation of 2019" from the 2019 Golden Ticket Awards.

Transformers: The Ride - 3D
Universal Creative, in partnership with Oceaneering International and Industrial Light & Magic, created Transformers: The Ride - 3D at Universal Studios Singapore, Universal Studios Hollywood, and Universal Orlando Resort. The attraction blends computer-generated imagery with reality using 14 screens and physical props. Universal Creative opened this attraction in Singapore in 2011 and Hollywood in 2012, followed by Orlando in 2013. Due to space constraints, the Orlando ride was placed on two stories. Transformers: The Ride - 3D has won numerous awards, including the Thea Award for outstanding achievement, the International 3D Society Lumiere Award, and was named "best new attraction" from Theme Park Insider.

The Amazing Adventures of Spider-Man
Universal Creative's The Amazing Adventures of Spider-Man is a dark ride using advanced audio, with the sound accurate to $1/5$ of a video frame. Universal Creative partnered with Oceaneering International to create a 12-passenger motion-base simulator pod capable of six degrees of freedom (heave, sway, surge, yaw, pitch, and roll) and 360-degree rotation (achieved with a ring and pinion gear system), all contained in an angled shell to direct riders' view. Universal Creative's Phil Hettema and William Mason received inventor credits on the ride system patent, known as the SCOOP.

Universal Creative employees Scott Trowbridge and Thierry Coup storyboarded a scene-by-scene breakdown of the ride that would be projected onto thirteen 30-foot-tall projection screens integrated with physical sets. Since guests would be moving toward, away from, or past these 3D screens, animators had to consider the perspective shift that viewers would actually encounter if these really. They developed a new process they called "squinching", used to account for a viewer's moving sightline and distorting the animation to match.

Created for the Islands of Adventure theme park that opened on May 28, 1999, The Amazing Adventures of Spider-Man won Amusement Today's Golden Ticket Award for Best Dark Ride for twelve consecutive years from 1999 through to 2010. In 2000, the ride won a Thea Award from the Themed Entertainment Association for outstanding themed entertainment and experience design. It has also won numerous public-voted Theme Park Insider Awards and Screamscape Ultimate Awards. The ride has been duplicated at Universal Studios Japan, which opened in January 2004.

Harry Potter and the Forbidden Journey
Harry Potter and the Forbidden Journey opened in June 2010 as part of The Wizarding World of Harry Potter - Hogsmeade at Islands of Adventure. It features robotic arms as a ride vehicle which are mounted on a track, to travel through the attraction while performing their movements in synchronization with the ride's show elements (animated props, projection surfaces, and so on). In Amusement Today 's annual Golden Ticket Awards, Harry Potter and the Forbidden Journey debuted as the best new ride of 2010. It won the Best Dark Ride category for five consecutive years from 2011 to 2015. Due to the popularity of the ride, it was duplicated at Universal Studios Japan (which opened on July 18, 2014) and Universal Studios Hollywood (which opened on April 7, 2016).

Resorts
The Universal Creative Resort Development team designs and develops resort, hotel, restaurant, and retail experiences for Universal Parks & Resorts. Universal Orlando Resort's long-standing partnership with Loews Hotels led to the development of Loews Portofino Bay Hotel, Hard Rock Hotel, Loews Royal Pacific Resort, Cabana Bay Beach Resort, Loews Sapphire Falls Resort, Universal's Aventura Hotel, Universal's Endless Summer Resort – Surfside, and Universal's Endless Summer Resort – Dockside. Universal Creative's other resorts include The Universal Studios Grand Hotel and the NUO Resort Hotel – Universal Beijing Resort at Universal Beijing Resort.

Restaurants
Universal Creative designs and develops the restaurants inside Universal's theme parks, as well as their Universal CityWalk shopping and restaurant areas. Restaurants within the parks include Mythos Restaurant, The Leaky Cauldron, and The Three Broomsticks at Universal Orlando Resort. Restaurants in Universal CityWalk Orlando include The Cowfish, Vivo Italian Kitchen, Toothsome Chocolate Emporium, and Savory Feast Kitchen. Other restaurants shared between several Universal CityWalk areas include Jimmy Buffett's Margaritaville, Bubba Gump, and Voodoo Doughnut.

Current projects
Universal Creative is in the process of developing Epic Universe, the fourth park to be added to the Universal Orlando Resort portfolio, which was announced in August 2019. It will feature an entertainment center, hotels, shops, restaurants and more. It is expected to be located within a larger 750-acre site that will nearly double Universal's total available acreage in Central Florida. The park is set to open in 2025.

On January 11, 2023, Universal announced two projects: Universal Kids Resort, a "new concept"-styled theme park geared towards families with children in Frisco, Texas, and Universal Horror Unleashed, a "horror-experience" in Las Vegas, Nevada.

On December 19, 2023, Universal confirmed it had "acquired land" near Bedford, UK and is "at the early stages of exploring its feasibility for a potential park and resort at this site".

Patents
Universal Creative files numerous patents for new technologies with the United States Patent and Trademark Office. In 2019, Universal Creative filed 43 patents. Some notable patents include the SCOOP ride vehicle designed for The Amazing Adventures of Spider-Man in Universal Orlando Resort, interactive wand technology for the Wizarding World of Harry Potter, and moving portraits for the queue of Harry Potter and the Forbidden Journey. "We actually had to create the technology which was used to make those portraits look like moving paintings," said Thierry Coup, Senior Vice President of Universal Creative's Creative Studio. "There's a whole portfolio of patents that Universal filed just with the creation of this attraction."