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What is Smartjailmail?
Smartjailmail is an online service that allows you to communicate with inmates in county, state and federal facilities. The service is free to the inmate, but paid for by the family/friend through deposits made directly onto the inmate's account (in most cases). You can deposit money into an inmate's account by using JailATM.com or by mailing a money order to a pre-paid account at SmartJailMail. If you are trying to deposit funds into an inmate's account via JailATM, log into your JailATM account and select "Add Family Member" from the drop down menu at the top of the page. You will be required to fill out all of the information on this form as accurately as possible

Service

Service
It is a service that allows you to communicate with inmates in county, state and federal facilities. The service is free to the inmate, but paid for by the family/friend through deposits made directly onto the inmate's account (in most cases). You can deposit money into an inmate's account by using JailATM.com or by mailing a money order to a pre-paid account at SmartJailMail.

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Deposit
If you are trying to deposit funds into an inmate's account via JailATM, log into your JailATM account and select "Add Family Member" from the drop down menu at the top of the page. You will be required to fill out all of the information on this form as accurately as possible. Inmates have access to buy items, store money, and use those funds to contact their friends and family.

Inmates can send letters through email or mail them directly from jailatm.com using a secure address that is only visible when you log in with your inmate's information (this does not include any other personal information). These emails are delivered directly to inmates' email boxes within minutes once we receive them from our mailing service provider.

Request
You can request access to an inmate's SmartJailMail.com email address through the facility where they are housed by submitting a request for this information. Once you have received confirmation from the facility, please contact us so we can set up email access for you as soon as possible!

How to use Smartjailmail?
If you are an inmate's family member or friend and would like to request access to an inmate's SmartJailMail.com email address through the facility where they are housed, please follow these steps:


 * Submit a request for this information by visiting https://www.smartjailmail.com/webform/request-access-inmate/
 * Once you have received confirmation from the facility, please contact us so we can set up email access for you as soon as possible!