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= St. Joseph's Hospice =

St. Joseph's Hospice is located at 485 Windermere Road in London, Ontario, on the third floor of the Sisters of St. Joseph's building. St. Joseph's Hospice is a charitable organization that provides care and companionship to palliative and bereaved individuals and families. The organization's purpose is to relieve suffering and improve the quality of life for people living with a terminal illness – its specialized programs and services meet not only physical needs, but also psychological, social, cultural, emotional and spiritual needs of each person.

St. Joseph's Hospice is one of the largest community-based Hospices in Ontario, and is an accredited member of Hospice Palliative Care Ontario (HPCO). Hospice staff and volunteers work closely with community doctors, nurses and other agencies such as CCAC (Community Care Access Centre) in providing end of life care at home and in the residential care program. They may also combine palliative care services with other treatments aimed at reducing or curing the illness, such as chemotherapy. Hospice support is extended to family members and caregivers, and to those grieving the loss of a loved one.

How St. Joseph's Hospice is Funded
St. Joseph's Hospice receives 48 percent of its operating funds from the Ministry of Health and Long-Term Care. The Board of Directors rely on the local community to raise the remaining 52 percent (about $1 million annually) of its operating budget. Individuals support the organization through direct donations, fundraising events and community partners. The funds raised ensure that clients and their families can use the services at St. Joseph's Hospice free of charge.

Hospice of London, 1983
The concept of Hospice in London first emerged in the early 1980's when two women – Jackie Mackenzie and AJ McKechnzie – recognized a critical need for community-based palliative care for terminally ill individuals and their families. Mackenzie, an assistant nursing supervisor who was working with a community agency, first experienced hospice palliative care when a family member was diagnosed with terminal cancer. Her family member was referred to Hospice of Windsor, where they received specialized care that focused on enhancing quality of life for the time they had remaining. Mackenzie was surprised that a similar service did not exist in London, so she and McKechnzie, a former colleague, began the process of establishing a Hospice in the area. McKechnzie had been highly involved in volunteer and donor recruitment at a community agency and was able to bring together a number of interested members of the business and health care communities to act the founding Board of Directors.

In 1983, Mackenzie and McKechnzie were granted free office space in the nursing quarters across from Victoria Hospital on South Street to operate their community hospice. To legitimize their role in health care provision, they incorporated Hospice of London as a registered charitable organization in 1985. Fifteen people took the specialized volunteer visitation training offered by the newly incorporated Hospice of London and began providing direct client care soon afterwards.

Over time, demand for specialized in-home palliative care increased. In order to grow, new sources of revenue and volunteers were needed, so Mackenzie and the Hospice Board turned to the community for support. In addition to fundraising efforts, Hospice of London applied to become a United Way Agency and received its first venture grant in 1986 and full membership in 1989. Mackenzie held the position of Executive Director until 1997.

837 Talbot Street
837 Talbot Street was purchased by Hospice of London in 2003. The property was renovated and new additions, like the elevator shaft, therapeutic gardens Memory walkway were constructed.

485 Windermere Road
On April 1, 2012, St. Joseph's Health Care Society and Hospice of London entered into a partnership to develop a 10-bed residential hospice. This new entity formed St. Joseph's Hospice of London. On May 15, 2013, St. Joseph's Hospice and the Sisters of Joseph entered into a lease agreement at the Sisters Residence on 485 Windermere Road in North London. The new 18,000 square feet Residential Hospice opened its doors on January 13, 2014, and welcomed its first resident on February 20, 2014.

Residential Care Program
St. Joseph's Hospice provides 24-hour care by specially-trained professional staff and volunteers for eligible individuals at the end of life. The Hospice at 485 Windermere has 10 suites available; each room includes a private bedroom, sitting room, fridge, two televisions, an accessible washroom and a private balcony.

The South West Community Care Access Centre (South West CCAC) administers the Residential Hospice referral process and determines those patients eligible to live at the residential hospice. Admission is based off of CCAC's determination of eligibility and Hospice's ability to accommodate and support the care needs of individuals at the time of referral. There is no cost to the individual and/or family to stay in the residence or to access any of the supportive services.

In-Home Support Program
St. Joseph's Hospice has one of the largest volunteer, in-home support programs in Ontario. Trained hospice volunteers visit clients in their home and community providing comfort and companionship as well as consistent respite relief to caregivers.

Wellness Programs
Clients and their caregivers come to St. Joseph's Hospice to share experiences, support one another and engage in a variety of complementary therapies, peer support groups or other programming that promotes their well-being. All programs are offered in the Hospice Home or in partnership with other community agencies.

Complementary Therapies
Hospice provides therapeutic treatments and energy therapies, such as massage therapy, reflexology, Therapeutic Touch and Reiki to individuals and their caregivers. Complementary therapies aim to ease stress and anxiety, aid with depression and provide pain relief. Each therapist is registered with their respective professional association or governing college.

Spiritual/Supportive Care
For many, spiritual care is found in religion, nature, music or life in general. Often, it is about searching for meaning in their lives. Spiritual care is an integral part of hospice palliative care.

Children and Teen Bereavement Programs
Hospice supports grieving children and teens by providing a variety of specialized programs aimed at helping them cope with the loss of a loved one. Through special retreat days and day camps, they can express their feelings in a safe, non-judgmental environment and are given the tools to cope with their loss.

Handbags for Hospice
Handbags for Hospice is an annual cocktail party and auction to help raise money for support services at St. Joseph's Hospice. Attendees bid on handbags and other live and silent auction items.

Hike for Hospice
Every year, Hike for Hospice brings together community to members to hike down Windermere along the Thames. Individuals or groups of people collect pledges and attend the event to raise awareness. There is typically food, entertainment, live music and more at the event.

Four Elements of Hospice
Four Elements for Hospice is a four-part annual series that focus on the four elements: fire, earth, wind and water. Each event includes dinner, entertainment and a live auction.

Share The CareTM
St. Joseph's Hospice is an information centre for the Share The Care program in London-Middlesex. Share The Care is a caregiving model that helps people pool their talents, time and resources to assist a friend or loved one facing a health crisis. Share The Care evolved over three-and-a-half years when a group of women came together to care for a mutual friend with terminal cancer. They developed ways of working so that no one person was overwhelmed and they realized that others could benefit from their experience.

Share The Care is endorsed by the National Family Caregivers Association, the ALS Association in the U.S., and has served as a grassroots blueprint for other groups in Brazil, Iceland, Switzerland, Israel and Canada.

Community Support
St. Joseph's Hospice receives 58% of its operating funds from the South West Local Health Integration Network. They rely on donations from the local community to fund the remaining 42% of their operating budget. Support is received through direct donations, fundraising events and community friends like United Way London & Middlesex.