User:Allovejoy

Ann Louise Lovejoy is a business consultant and owner of Creative Intermedia LLC, in Anchorage Alaska. Her background work experience includes the Yale Medical School, Bank of Boston; MassMutual Insurance, CIGNA, Humana, and the Alaska Native Medical Center. Her consulting engagements have included SHPS, Deyta, the Commonwealth of Kentucky, and Bartlett Hospital in Juneau Alaska. Her healthcare consulting business focuses on accreditation readiness; policy and procedure development; metrics and process design; leadership coaching; and strategic planning and alignment.

Ms Lovejoy’s publications and public speaking engagements focus on ways in which service organizations can benefit from using business process management; evolving models for organizational design, leadership and governance; and global issues in healthcare and its impact on human performance and markets. Health Care Compliance Association’s magazine, Compliance Today published 2 articles in 2009. She has been a national speaker at ASTD and HCCA conferences, and regional ASQ, WIT, HIM conferences. Ann Lovejoy has a BA and MA from the University of Washington in Seattle, an MBA from the University of Connecticut, and is certified in Advanced HR and Organizational Development from Columbia Teacher’s College in New York City.