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Human and Organizational Performance (HOP)
Human and Organizational Performance is a term used to describe the interactions and inter-dependencies of humans and organizations in the execution of work; used within a professional practice context, it has come to be paradigmatic of a broad range of relativist and phenomenological thinking within business, focusing upon the understanding and improvement of relationships as opposed to traditional componential analyses.

Embracing modern concepts of complexity and social constructionism, the HOP paradigm is reflective of emerging research and literature within the social sciences, providing greater insight and understanding of the inter-dependencies and relationships between organizational and human components. Unlike traditional componential or linear perspectives that seek understanding by examining the parts, HOP takes a holistic approach, that recognizes systems as a whole drive behavior, a view championed by Russell Ackoff.

Given this axiom, that 'systems drive behaviour ', advocates of HOP adopt a further four principles that seek to suspend cognitive biases (hindsight, FAE, etc) in order to better understand the system of inter-dependencies and interrelated parts that drive this behavior; these are known collectively as the Basic Principles and state that:


 * Error is normal
 * Blame fixes nothing
 * Systems drive behavior
 * Learning is vital
 * Response matters

The principles provide therefore, the framework for collaborative and restorative learning environments in which organizations and individuals can explore without fear of retribution what drives observable performance and behavior within their systems, inviting partnering and engagement with those who best understand work and complexities within their systems.

Podcasts

 * Conklin, T. (2018). PreAccident Investigation Podcast. Retrieved from https://preaccidentpodcast.podbean.com/