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Amdocs (אמדוקס) is a multinational corporation that was founded in Israel and currently headquartered in Chesterfield, Missouri, with support and development centers located worldwide. The company specializes in software and services for communications, media and financial services providers and digital enterprises.

Overview
Amdocs provides software and services for communications and media service providers. The company operates in 85 countries, ​​ with its headquarters in St. Louis, Missouri, and has approximately 30,000 employees globally as of 2022. Shuky Sheffer is the chief executive officer (CEO) and president. Amdocs has been traded on the Nasdaq global select market since December 2013.

Leadership
In 1982, Boaz Dotan became Amdocs' first President and CEO. He was replaced by Avi Naor in 1995. Dov Baharav succeeded Naor in 2002, and Eli Gelman held the role starting in November 2010. Shuky Sheffer replaced Gelman as Amdocs' President and CEO in October 2018.

Early years and IPO
Amdocs was founded in 1982 in Israel as an offshoot of the Israeli phone directory company Golden Pages, which was owned by the Aurec Group headed by Morris Kahn. Together with others at Golden Pages, Kahn developed a billing software program for phone directory companies and with Boaz Dotan established a company called Aurec Information & Directory Systems to market this product.

In 1985, Southwestern Bell Corporation acquired a 50 percent ownership share of Aurec Information & Directory Systems, and its name was changed to Amdocs. Within two years, the Aurec Group sold off all its holdings in Amdocs for almost US$1 billion. Between 1990 and 1995, Amdocs took its initial diversification steps, expanding first into the wireline telephony market and then the mobile space. In June 1998, Amdocs held an initial public offering on the New York Stock Exchange.

Expansion
Following its IPO, Amdocs expanded by acquiring additional billing and customer relationship management companies and building its application creation capabilities. In 1999, the company moved into managed services when it acquired International Telecommunication Data System Corporation. Companies acquired in the early 2000s include DST Innovis, Cramer Systems, and Sigvalue.

Amdocs continued to expand via mergers and acquisitions in the 2010s, purchasing firms such as Bridgewater Systems in 2011, the business support system portion of Comverse Technology when Comverse dissolved in 2015, and content monetization, processing and distribution software company Vubiquity in 2018. Amdocs acquired Openet, a provider of 5G charging, policy and cloud technologies, in 2020. Amdocs further expanded into cloud computing in 2021 with the acquisitions of Sourced, a Canadian company specializing in cloud transitioning. .

Amdocs launched a generative AI framework in 2023 called amAIz, designed for telecommunications service providers and built using Nvidia's AI foundry service, which runs on Microsoft Azure. That year, Amdocs was named Light Reading's wireless technology vendor of the year, and was listed on Bloomberg's gender-equality index.​​

Controversy
In early 2000, federal agencies conducted a counterintelligence investigation to determine if Amdocs was being used by Israel to eavesdrop on U.S. government communications. The investigation found no evidence of such activity.

However, subsequent reports and allegations have suggested a more nuanced situation. Notably, concerns were raised about the security of sensitive U.S. communication systems and the possibility of unauthorized access or espionage. For instance, allegations of systemic communication security breaches at U.S. government agencies, including law enforcement, pointed towards potential exploitation of Amdocs' extensive access to U.S. call data. Although direct evidence linking Amdocs to espionage activities was not established, the complexity of these allegations indicates that Amdocs' products may have been used by individuals for malicious purposes.

According to the Spy Cables (a series of leaked documents from global intelligence agencies), in 2009 the South African State Security Agency suspected Amdocs was being used by Mossad to spy on South African citizens by tapping mobile phones to gather information.