User:Biguana/test

Criticism
In September 2005, the owner of the website Something Awful, Richard Kyanka, set up an account to collect donations for Hurricane Katrina, to be given to the Red Cross. Due to the high rate at which donations were made, the account was automatically frozen, and Kyanka criticized the time and difficulty involved in getting PayPal's customer service to unfreeze the account. In response to the concerns of Something Awful members over the charity used by Paypal, United Way, Kyanka finally opted to have the money refunded to the donors so that they could donate directly to their charities of choice.

March 2008, Australian Current Affairs show, Today Tonight, Aired a segment Criticizing PayPal, in regards to safety, freezing accounts, and customer service.

Several PayPal gripe sites have been created complaining of frozen accounts and various other issues. Some of these include web forums where apparent unhappy customers share PayPal experiences.