User:Bksoam

Full Name: Dr. Bhupender Kumar Som

Occupation: Academics

Organization: Jagan Institute of Management, Rohini, Sector-5, New Delhi, India

Research Area: Queuing systems

Publications:

1.	Book: AIEEE Mathematics, R' Gupta Publishers.

2.	Book: Lifeline in Mathematics, Rastrvadi Publications. Co author

3.	Research Paper: An M/M/2/N Queuing system with Encouraged arrivals, heterogeneous service and retention of impatient customers, Advanced Modeling and Optimization, 19 (1), 2017, pp. 97-104

4.	Research Paper: An M/M/1/N Queuing system with Encouraged Arrivals, Global Journal of Pure and Applied Mathematics, 13 (7), pp. 3443-3453 2017.

5.	Research Paper: Simulation of single-server queuing model with reverse balking, Queuing theory e-Journal, 10 (5), 2017, pp. 1-4.

6.	Research paper: A heterogeneous queuing system with reverse balking and reneging, Journal of Industrial and Production Engineering, doi:10.1080/21681015.2017.1297739, pp. 1-5. 2017.

7.	Research paper: A stochastic queuing model with proportionate arrivals for effective waste management, Journal of applied research in social sciences, 3(24), 2016, pp. 17-24.

8.	Research Paper: Economic analysis of a stochastic queue with Reverse Balking and Retention of Impatient customers, Business Perspectives, 15(2), 2016.

9.	Research Paper: Research Paper: Crowdsourcing and Marketing a Relationship in Making, Journal of business theory and practice, 4 (2), 2016, pp. 207 – 218.

10.	Research Paper; Decision Making in Uncertain Environment - A Queuing Theory Approach, International Journal of Advanced Engineering, Management and Science (IJAEMS), 2(6), 2016, pp. 808-816

11.	Research Paper: M/M/1/N Queuing system with reverse reneging, American Journal of Operational Research, 5 (5), 2015, pp. 125 – 128.

12.	Research Paper: Enriching Academia-Corporate Loop (ACL) – A corporate Social Responsibility Initiative, Journal of Business Theory and Practice, 3 (2), 224 – 230, 2015.

13.	Research Paper: System Design and Profit Optimization for Import Houses A Queuing Theory Approach, Journal of Management Engineering and Information Technology, 2(3), pp. 1-4, 2015

14.	Research Paper: An M/M/1/N Feedback Queuing System with Reverse Balking, Journal of Reliability and Statistical Studies, 2015, 8(1), pp. 31 - 38.

15.	Research Paper: An M/M/1/N Queuing System with Reverse Balking Reverse Reneging and Retention of Reneged Customers, Indian Journal of Industrial and Applied Mathematics,2015, 6(1), 76 -79.

16.	Research Paper: Challenges in English Communication for Learning Professionals – A Statistical Analysis, VSRD International Journal of Technical and Non – Technical Research, 2015, 6 (1), 11 – 22.

17.	Research Paper: An M/M/1/N Queuing System with Reverse Balking, American Journal of Operational Research, 2014, 4(2), 17-20.

18.	Research Paper: Optimization of M/M/1/N Feedback Queue with Retention of Reneged Customers, Operations Research and Decisions, 2014, 24(3), pp. 45-58

19.	Research Paper: An M/M/1/N queuing system with reverse balking and reverse reneging, Advance Modeling and Optimization, 2014, 16(2), 339-353.

20.	Research Paper: Optimizing Service Rate and the Capacity of an M/M/1/N Queuing System with Retention of Reneged Customers, Indian Journal of Industrial and Applied Mathematics, 2014 5(1).

21.	Research Paper: Optimization of M/M/1/N queuing system with retention of reneged customers and discouraged arrivals, ISST Journal of Mathematics and Computing Systems, 2013 4(2).

22.	Research Paper: Design of Service System for Insurance Busniess Facing Customer Impatience using Queuing Theory, OJAS- An International Journal of Research in Management, 2013, 2(1).

23.	Research Paper: Optimization and Performance Analysis of Insurance Business – A Queuing Modeling Approach, International Journal of Mathematical Sciences and Engineering Applications, 2013, 7(4).

24.	Research paper; Analyzing measures of performance for online trading – A queuing theory approach, International Journal of Computing and Business Research, 4 (2), 2013.

25.	Research paper; Profit Optimization in Insurance Business Facing Customer Impatience, Global Journal of Pure and Applied Mathematics, 9 (1), 2013.

26.	Research paper; Modeling Insurance Business facing Customer Impatience using Queuing Theory, American Journal of Operational Research 3 (2A), 2013 27.	Research paper; Minimizing Risk of Investment in Capital Market – A Probabilistic Approach, South Asian Journal of Marketing and Management Research, 2 (7), 2012.

28.	Chapter: Stochastic Models in Finance, Emerging trends in Management and Information Technology, by P N Johan and Amit Gautam – ABC Press New Delhi, 2010 Edison

29.	Research Paper: Some catastrophic queues, Gyanpratha – Accman Journal of Management, 1 (2), 2008.

30.	Review paper: Stochastic Financial Models and their applications, Gyanpratha – Accman Journal of Management, 2 (2), 2009.

31.	Research paper: Stochastic behavior of stocks, Lingaya’s Journal of Professional Studies, 4(1), 2010.

32.	Article: Retail point of sale, Retail Trolley, 2 (3).

33.	Article: Indian Retail – An Economic Facilitator, Retail Trolley, 2 (3).

34.	Article: Application of Queues in Retail, Retail Trolley, 2 (1).

35.	Article: Need for Inventory, Retail Trolley, 1 (3). 36.	Article: Diamonds, IMS THEMES.

37.	Book Review; Gyanpratha – Accman Journal of Management. 3 (1), 2010

38.	Book Review; IMS Manthan. 1 (2).

39.	Book Review; IMS Manthan. 2 (2).

40.	Book Review; Gyanpratha – Accman Journal of Management. 1(1), 2008.

41.	Book Review: Gyanpratha – Accman Journal of Management, 2(1), 2009,

Papers Presented / Published in Conference Proceedings:

42.	Research Paper: Stochastic Queuing Model with Encourage Arrivals and Customer Impatience for Managing Customer Value, IIM Indore-NASMEI Summer Marketing Conference, July, 28-29, 2017.

43.	Research Paper: A Stochastic Feedback Queuing Model with Encouraged Arrivals and Retention of Impatient Customers, 5th IIMA International Conference on Advanced Data Analysis, Business Analytics and Intelligence, April 08-09, 2017

44.	Research Paper: A Markovian feedback queuing model with encouraged arrivals and customers impatience, 2nd International conference on evidence based management (ICEBM), organized by BITS Pilani, March 17th – 18th, 2017 Presented and Published

45.	Research Paper: A Markovian feedback queuing model for health care management with heterogeneous service, 2nd International conference on advances in healthcare management, organized by IIM – A, December 10 &11, 2016. Presented

46.	Research Paper: A priority queue for rural healthcare management with reverse balking, National conference on Accelerating Rural Growth: New Technology, Innovation and Entrepreneurship, organized by SAVJ Girls PG College (Kota ), September 2 – 3, 2016

47.	Research Paper: Markovian Queuing Model with Heterogeneous Service, Reverse Balking and Retention of Impatient Customers: A Mathematical Instrument for Sustainable Strategy Design, Sustainability Conference (SUSCON 2016) organized by IIM Shillong, March 17 – 19, 2016. Presented

48.	Research Paper: Entrepreneurial challenges for “Make in India” – An optimistic initiative, National Conference on Management by Optimism, Organized by GGSIPU Delhi on February 19, 2016. Presented and Published

49.	Research Paper: A multi-server mathematical financial model with reverse balking and retention of impatient customers, 4th International Conference organized by JK Lakshmipat University Jaipur from January 22 – 24, 2016. Presented and Published

50.	Research Paper: Decision making with stochastic modeling – a strategy for growth in uncertain environment, India: The Next Decade, The 3rd PAN IIM World Conference Organized by IIM Indore, December 15-18, 2015. Presented

51.	Research Paper: Economic analysis of a single-server feedback queuing system with reverse balking and retention of impatient customers, International Operations Conference by FORE School of Management, November 25 – 26, 2015. Presented and Published

52.	Research Paper: An M/M/1/N Queuing system with reverse reneging, National Conference on Recent Developments in Mathematics, Organized by SMVDU sponsored by National Board of Mathematics, 8 – 9 October, 2015. Presented

53.	Research Paper: Enriching Academia-Corporate Loop (ACL) – A Corporate Social Responsibility Initiative, National Conference on CSR organized by IIM Raipur on May 15 and 16, 2015 Presented 54.	Research Paper: Economic Analysis of an input-output Markovian Queuing System with Reverse Balking and Retention of Impatient Customers, XVIIIth IORA National Conference on Input – Output Modeling, at BIMTECH on May 2, 2015. Presented

55.	Research Paper: System Design and Economic Analysis of Markovian Queuing System with Customer Impatience, International Conference on Contemporary Practices in Management: Creative or Dogmatic, 06th Feb 2015. Presented and Published

56.	Research Paper: An M/M/1/N Queuing System with Reverse Balking, Reverse Reneging and Retention of Reneged Customers, International Conference on Emerging Areas of Mathematics For Science and Technology, Organized by Indian Association of Industrial and Applied Mathematics, 29 – 31, January 2015. Presented

57.	Research Paper: An M/M/1/N Feedback Queuing System with Reverse Balking, Reverse Reneging and Retention of Reneged Customers, International Conference on Emerging Areas of Mathematics For Science and Technology, Organized by Indian Association of Industrial and Applied Mathematics, 29 – 31, January 2015 Presented

58.	Research Paper: Optimization of a Service System Facing Customer Impatience, ICSSR Sponsored International Conference Titled, Shifting Paradigms in Applied Economics and Management: Course Correction organized by faculty of Management, Shri Mata Vaishno Devi University, August, 2014. Presented

59.	Research paper: System Design and Optimization of M/M/1/N Queuing System with Catastrophe, Notational Conference on Global to Local: Issues, Challenges and Opportunities in Business, at Sharda University on March 14, 2014. Presented

60.	Research paper: System Design, Optimization and Analysis of M/M/c/N Queuing System, National Seminar on Emerging Trends in Management Practices, at Monard Universiy, on December 17, 2013. Presented

61.	Research Paper; Optimization of M/M/1/N queuing system with retention of reneged customers and discouraged arrivals, National Conference on Innovative Strategies for Science and Technology, at IP – Engineering College on November 30, 2013. Presented

62.	Research Paper: Design, Optimization and Simulation Analysis of Markovian Queuing System for Sustainable Growth, National Seminar on Rising India: Where are we in Trajectory, at ITS Greater Noida on October 5th, 2013. Presented and Published

63.	Research Paper: Design of Service System for Insurance Busniess Facing Customer Impatience using Queuing Theory, National Conference on Excellence in Management Education at Jaipuria Institute of Management, April 5, 2013. Presented

64.	Research paper: M/M/I Queuing Model for Customer Reneging Retention and Catastrophe, National Finance Conference, ITS Institute of Management, 2012. Presented and Published

65.	Research Paper: Black – Scholes Model and Catastrophic Depressions, National Management Science Conference at ACCMAN Institute of Management, 2011. Presented

66.	Management Science for Decision Making – A tool of Modern Management, ACCMAN Institute of Management, 2010. Presented

67.	Stochastic Models in Finance, National Conference at School of Management Studies, Banaras, 2010. Presented