User:Bob DeSplinter/Books/Quality Book 20150207

Quality Book

 * Important People
 * W. Edwards Deming
 * Walter A. Shewhart
 * Joseph M. Juran
 * Shigeo Shingo


 * General Concepts
 * Quality management
 * Quality assurance
 * Cost of poor quality
 * Eight dimensions of quality
 * Quality control
 * Quality by Design
 * PDCA
 * Toyota Production System
 * Kaizen
 * Continual improvement process


 * Toolbox
 * Quality storyboard
 * Seven Basic Tools of Quality
 * Control chart
 * Ishikawa diagram
 * Histogram
 * Pareto chart
 * Scatter plot
 * Stratified sampling
 * Run chart
 * Common cause and special cause (statistics)
 * Process capability
 * Failure mode and effects analysis
 * Failure mode, effects, and criticality analysis
 * Corrective and preventive action
 * First article inspection
 * Good manufacturing practice


 * Statistics
 * Statistics
 * Analytic and enumerative statistical studies
 * Six Sigma
 * Normal distribution
 * Total quality management
 * Standard deviation
 * Mean
 * Statistical population
 * Sampling (statistics)
 * Probability distribution
 * Statistical process control
 * Probability
 * Probability theory
 * Expected value
 * Variance
 * Random variable
 * Cumulative distribution function
 * Independence (probability theory)
 * Sample (statistics)
 * DMAIC
 * Taguchi methods
 * Design for Six Sigma
 * Systems thinking