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Chief Robotics Officer
The Chief Robotics Officer is crucial to managing the proliferation, cost and integration of robotics technology in early adopter businesses, especially where robots overlap with other operational technologies and human operators. With the successful deployment of software robotics which is able to reliably extract and mimic manual activities on workplace computers by humans defined as Robotic Process Automation (RPA), Robotics has actually evolved beyond manufacturing and supply chain management automation. . In fact, software robotics can augment as well as replace human activity.

In partnership with other business units like IT, finance, engineering or HR, the Chief Robotics Officer manages the choosing, implementing and maintaining automation technologies in technical, financial and social aspects within a company. This holistic approach is geared to ensure companies keep control of their technically varied, but closely linked robotic automation technologies, releasing their full potential. Since Robotic Process Automation has a significant impact on organisational change management when automating human activities, the Chief Robotics Officer is also a transformation leader who is likely to work next to the Chief Digital Officer. Tasks for human workers are going to change significantly as robots and other automation technologies take over monotonous and strenuous jobs. In this role as a transformation manager, the Chief Robotics Officer has to make sure that the employees are aware of this change and prepared for their new tasks.

Software Technology Enablers
Technologies which are part of Robotic Automation are:
 * Orchestrated Automation
 * Robotic Process Automation
 * Intelligent Process Automation
 * Smart Process Automation
 * Cognitive Automation including Chatbot with NLP processes, OCR, OCR and Machine Learning
 * Narrow Artificial Intelligence including Machine Learning and Deep Learning

Characteristics
Robotic Automation is a major disruptive change to all companies as its impact stretches from the business and people operations, IT operations to new digital business delivery and transformation. By establishing a Chief Robotics Officer as part of the "C-Suite the ownership and empowerment to leverage or even carve-out the necessary supportive expertise from the different depending departments will be secured to cater for such a significant organisational transformation and technology transformation.

Responsibilities
The responsibilities of an organization's Chief Robotics Officer are varied and still evolving as the future of a COO for digital labour and businesses.

The Chief Robotics Officer is not only responsible for the process transformation but also has an ongoing responsibility of the robotic automation operation and continuous improvement of the company implementing Hardware and Software Robotics. The role will require functions driving the improvement and optimisation of business processes management, business process operations, digital operations as well as hardware robotic technologies to operate the technical platforms of the robotic automation technologies in a scalable, repeatable and reliable manner.

The role is not only a robotics expert in Software and/or Hardware related technologies but may also be a seasoned service delivery manager. As the role frequently is transformational, CROs generally are responsible for the adoption of robotic and other artificial intelligence technologies across a business. As with most senior executive titles, the responsibilities are set by the organization's board of directors or other authority, depending on the organization's legal structure.

"Today, the role of the CRO might just be a theoretical concept in most companies. But with automation technologies currently reaching a turning point from the exception to the rule; we foresee new business models and positions to be created and handled by the new CRO."