User:Carlikerns/Business communication

Dos of Business Communication
Within a business setting you need to make sure that you are very clear and to the point. When sending something like an email you need to say what you are trying to say and that's it. Having wordy emails that are long to read often are overlooked and the important information gets skipped. This is something you do not want to happen because communication is then not happening correctly.


 * Be concise with the information
 * Clear and correct language
 * Make sure to be addressing the correct audience
 * This is something very important. If you are emailing, and it is possible, try to address a specific person

Don'ts of Business Communication
There are many things that you can do wrong within communication in a professional setting. Having the wrong tone and attitude within a communication source could make things bad. If someone misunderstands how you are trying to share something with them, they could get defensive and not listen to you.


 * Don't just send something without proof reading
 * Don't avoid communication on hard topics

Barriers to business communication[edit]
There are several barriers that a business might experience when communicating with business partners. Such barriers can prevent one from receiving or understanding messages others use to convey information, ideas, and thoughts. Communication within a business relationship is very important. This is what makes things run smoothly from every side of the business. Tone and word choice has to be planned very carefully, so the wrong meanings of messages are not delivered.


 * Language
 * Cultural
 * Behavioral
 * Attitudinal
 * Environmental

These often arise because of differences in the states of mind, body, and perspective between sender and receiver, which are a result of how encoding or decoding processes occur.

Managing negative news[edit]
In a business communicating negative news is unavoidable. At one point or the other, it had to be done. It may be about giving the employees some constructive feedback on their work or informing them that they are being laid off. It may have a serious effect on them based on how you choose to deliver those messages.

While communicating negative news, if possible, at first provide some good news, express gratitude, have agreement or understanding, and then discuss and explain the reasons that led to the decision. while communicating negative news, we must be non-judgmental and use non-discriminatory language while doing so. We must be compassionate and fair to them. The next step is to explain the bad news clearly without overemphasizing it, avoid using negative language, and end the communication on a positive and friendly note. When delivering the message, you need to make sure that you are giving very specific information. The reason for why this is happening needs to be concrete and have specifications.