User:ChengrongHe/sandbox

Communication is a very important part of human factors in aviation. The topic of aviation communication will talk about the fact that around the briefly describe aviation communication and two major problems that the big problem for non English speakers and the miscommunication in aviation. The reason of the error that caused by the communication will be covered through the paragraph, and the method to minimize the error by the human factors; such as, the method of education in aviation language speaking. Communication exists between pilot-pilot and pilot-controller, so which contains big chance to cause error in aviation.

Aviation Communication
Communication is base on at least two people to send and receive information from each others. That would exist so error between the transfer information, for example, the more information contains to transfer, the more errors will be cause due to the human factors; the greater for the situation, the more clear information they need. English is the aviation language over the world by ICAO, which 190 over 195 countries follow this organization to keep civil aviation safety. Usually, human factors that affect communications include two ways, which are directly and indirectly. Directly means the error caused by the language itself, such as the problem for non English speakers. And also the gender, age and experience would indirectly impact the communication in aviation.

Non-English speakers
The big problem in aviation communication is the accent and dialect during the communication. These kind of communications may cause misunderstanding and wrong information by the non English speakers. Except that, structure of speech is another problem that occurs because the insufficient English skill, such as grammar and vocabulary. Moreover, when they communicate by English for non-English speakers, genders and race may effect them to communicate through second languages which is a indirect impact in communication. In addition, intonation due to signal limitations, lack of function words, standard phraseology and rapid speech rate also plague many non English speakers. As a result, both pilots and ATCs need to have enough English level to accomplish their tasks. Through the education for helping improve the aviation English not only focus on textbook, but still need experience in actual environment such as a lab experience can help speakers to improve their English more fluency and avoid misunderstanding which help non-English speakers to communicate normally.

Miscommunication
Generally, Miscommunication is caused by mishearing by the pilots for 28%, pilot not responding for 20%, controller mishearing for 15% and 10% that controllers do not respond. And also, a professional research shows that 30% of the information will be lost during the miscommunication. Moreover, miscommunication exists in personnel with different background of linguistic is shown to be one of the major problem in miscommunication to cause aviation accidents. To avoid or minimizing miscommunication could by standardized debriefing or an interview process, which is follow a checklist to supplement written data.

What should be like to avoid miscommunicate?

i.e. Who is flying the aircraft? "you have the controls", "I have the controls" should be sound to avoid miss pilots to control the aircraft.