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Internet Sales Process and Consumer Buying Psychology
How has the internet impacted the traditional sales process and consumer buying behaviour? Jason Cliff has spent a total of 10 years researching the evolution of the internet, ecommerce, and its impact on both consumers and business.

"Consumers have instant product information available to them 24 hours a day," states Jason Cliff during a lecture at the Direct Marketing Association conference. He continues, "We used to have to call or go to the store to find out information about products, and that was the first point that a business had an opportunity to start the relationship with a sales prospect." The development of the internet has created instant access to everything you need to make a buying decision including:
 * Product Specifications
 * Product Features
 * Recommendations
 * Pricing
 * Availability

Internet Sales 1.0 Information