User:ColtonMiller

Early Life and Education
Diagnosed with dyslexia at a young age, Art Coombs struggled through school but thanks to supportive parents, hard work, and developing his own work-around methods of reading, learning, and knowledge retention, he gained success as both a student and a young entrepreneur. Early on he noticed the discrepancies in the workplace between management and true leadership. He also saw how the same principles espoused by leaders (as opposed to managers) were applicable across all areas of life, including building closer family relationships and friendships, continued personal growth and mastery, and goal setting. His unique and personable presentations invite audiences to be mentally and emotionally present, to consider different perspectives, and to engage with the material in a way that creates meaningful communication and the motivation to create action in their own lives.

Career


Arthur F. Coombs III (AKA Art Coombs) is an author, speaker, and business leader who brings decades of global expertise to readers, audiences, and corporations through visionary and innovative practices. Founder and CEO of KomBea Corporation, Art has served for more than fifteen years developing and marketing patented technology tools that blend human intelligence and automation.

Art’s best-selling book, Don’t Just Manage—LEAD! has been hailed by some of the nation’s top executives. His work on the foundations of human connection, as well as the differences between management and leadership, provides a powerful formula for success.

Before founding KomBea Corporation, Mr. Coombs served as the EVP, Business Development/Strategic Initiatives for FirstSource, one of India's largest BPO (Business Process Outsourcing) outsourcers. Before joining FirstSource, Art was CEO and founder of Echopass Corporation, which built the world's premier contact center hosting environment. This enterprise level Call Center platform allowed firms to set up a call center with cubicles, PCs, and agents, and then leverage the company’s hosted technology solutions from the cloud. Echopass Corporation was one of the first companies to utilize true Voice Over IP (VOIP).

Previously, he served as CEO of Sento Corp. Prior to joining Sento's management team, Art served as Managing Director and Vice President, European Business Development for Sykes Enterprises. He established one of the largest Pan European Call Centers used by many of the largest high-tech firms in the world, which handled 11 languages including English, German, French, Italian, Spanish, Russian, Norwegian, Swedish, Finnish, Danish, and Czech. Also, Art worked for organizations such as Hewlett-Packard, VLSI Research, and RasterOps with responsibilities that included Computer Operator, Customer Service Manager, Researcher, and Inside Sales Manager.

Art is a widely published author and speaker on customer service, corporate culture, offshoring, BPO/Contact Centers, outsourcing, and technical support methodologies. He is a recognized speaker and storyteller at conferences and corporate events globally.

Books
Coombs, Arthur F. (2015) - Don’t Just Manage – Lead! ISBN 978-0989552363

Coombs, Arthur F. (2015) - Human Connection: How the “L” Do We Do That? ISBN 978-0998625416