User:Cuckoodaddy/Verbal judo

Verbal Judo is a system of techniques and procedures used to diffuse conflicts and generate voluntary compliance. The system was developed by Dr. George J. Thompson. Dr. Thompson coined Verbal Judo because the philosophy derives many of it's principles from the practice of physical Judo.

Verbal Judo emphasizes the importance of empathy and tone of voice when professionally communicating. Verbal Judo outlines specific techniques, phrases, and procedures to follow when handling conflict or persuading people to follow instructions.